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Hotel Cristal Palace

Property class: 3
3-star hotel near Rio de Janeiro Botanical Garden

Choose dates to view prices

Reviews

6.2 out of 10

Popular amenities

  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Rua Francisco Otaviano, 56, Copacabana, Rio de Janeiro, RJ, 22080-040
  • Place, Avenida Atlantica
    ‪2 min walk‬
  • Place, Copacabana Fort
    ‪2 min walk‬
  • Place, Copacabana Beach
    ‪3 min walk‬
  • Airport, Rio de Janeiro (GIG-Galeão - Antonio Carlos Jobim Intl.)
    ‪30 min drive‬

Room options

Single Room

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

Double Room

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

Twin Room

  • 108 sq ft
  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

Rio de Janeiro

Copacabana stay.A stay at this Copacabana hotel places you within 3 miles (5 km) of Rio de Janeiro Botanical Garden and 6 miles (10 km) of Sugar Loaf Mountain. Parque Henrique Lage is within 6 miles (10 km) and Museum of Modern Art is within 9 miles (15 km).

What's nearby

  • Avenida Atlantica - 2 min walk - 0.1 miles
  • Copacabana Fort - 2 min walk - 0.1 miles
  • Copacabana Beach - 3 min walk - 0.2 miles
  • Arpoador Beach - 5 min walk - 0.3 miles
  • Ipanema Beach - 5 min walk - 0.3 miles

Getting around

  • Rio de Janeiro Central Station - 11 min drive
  • Ipanema-General Osorio Station - 11 min walk
  • Rio de Janeiro (SDU-Santos Dumont) - 21 min drive

Restaurants

  • ‪Spirit Copa Bar - ‬4 min walk
  • ‪Boteco Colarinho Escondido - ‬1 min walk
  • ‪Gino Restaurante - ‬4 min walk
  • ‪Manabu Sushi - ‬3 min walk
  • ‪Balada Mix - ‬1 min walk

About this property

Hotel Cristal Palace

3-star hotel near Rio de Janeiro Botanical Garden
Hotel Cristal Palace offers its guests a hot tub and a fitness center. There's a restaurant on site. Free breakfast is served daily.

A rooftop terrace, spa services, and multilingual staff are also featured at the business-friendly Hotel Cristal Palace. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

  • 1 building
  • 24 guestrooms or units
  • 9 levels
  • Buffet breakfast (free)
  • Terrace on the roof
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Dining venue
Hotel Cristal Palace offers 24 accommodations with DVD players and minibars. Televisions come with cable channels. Bathrooms include showers and hair dryers.

This Rio de Janeiro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services.

Similar properties

Property amenity
Royal Rio Palace Hotel
Copacabana
  • Pool
  • Breakfast included
  • Spa
  • Kids pool
4.1 out of 5, Very Good, 1,338 reviews
$80 nightly
The price is $84
Sep 29 - Sep 30
Total with taxes and fees
Royal Rio Palace Hotel

Property amenities

Family friendly

  • DVD player
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Offsite parking available (BRL 30 per day); discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • DVD player
  • TV with cable channels

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 10 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: BRL 130 per vehicle (one way)
  • Nearby parking fee: BRL 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Cristal Palace Rio de Janeiro
Hotel Cristal Palace
Hotel Cristal Palace Rio de Janeiro
Hotel Cristal Palace Rio De Janeiro, Brazil
Hotel Cristal Palace Janeiro
Hotel Cristal Palace Hotel
Hotel Cristal Palace Rio de Janeiro
Hotel Cristal Palace Hotel Rio de Janeiro

Frequently asked questions

How close is Hotel Cristal Palace to the airport?

Hotel Cristal Palace is 7.4 mi (21-min drive) away from the Rio de Janeiro (SDU-Santos Dumont) airport, the closest popular airport to the property.

Does Hotel Cristal Palace have an airport shuttle?

Hotel Cristal Palace offers an airport shuttle 24 hours a day, on request, for a charge of BRL 130 per vehicle, one way.

How close is Hotel Cristal Palace to the beach?

This hotel is a short 3-minute walk from Copacabana Beach and 5-minute walk from Ipanema Beach. Don't forget your sunscreen!

Does Hotel Cristal Palace offer free breakfast?

Hotel Cristal Palace offers free buffet breakfast every day from 7 AM to 10:30 AM.

Is there a casino at Hotel Cristal Palace?

No, there is no casino at this hotel.

What time is check-in at Hotel Cristal Palace?

Check-in begins at 2 PM.

Is there free parking at Hotel Cristal Palace?

This hotel offers free self parking.

Does Hotel Cristal Palace have a pool?

Hotel Cristal Palace does not have a pool.

Does Hotel Cristal Palace have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Cristal Palace have a spa?

This hotel doesn't have a spa, but it does offer spa services.

How close is Hotel Cristal Palace to downtown Rio de Janeiro?

Hotel Cristal Palace is 5.6 mi away from Rio de Janeiro.

Hotel Cristal Palace Reviews

Reviews

6.2
Rating 10 - Excellent. 14 out of 129 reviews
Rating 8 - Good. 31 out of 129 reviews
Rating 6 - Okay. 45 out of 129 reviews
Rating 4 - Poor. 29 out of 129 reviews
Rating 2 - Terrible. 10 out of 129 reviews

7.2/10

Cleanliness

6.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inexpensive hotel in a premium location.

Staff friendliness and service was excellent. I will return.
Stayed 17 nights in Apr 2018
Verified review

8/10 Good

jacson

Liked: Cleanliness

Mediano

Hotel bastante antigo e convencional, muito bem localizado... consta que tem estacionamento, mas vc tem que pagar uma taxa extra... assim como tem que pagar na entrada mais uma taxa de 10% de serviço que não consta no anuncio
Stayed 2 nights in Feb 2018
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Café da manhã deixa a desejar, fraco, frutas passadas, queijos com péssima aparência, pouca variedade
Stayed 2 nights in Feb 2018
Verified review

10/10 Excellent

Andrei Wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100m à direita Ipanema,100m à esquerda Copacabana

Compacto e super completo. Localização e atendimento são os grandes diferenciais.
Stayed 3 nights in Jan 2018
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Primitivo

A gestao do hotel é feita pelo proprio gerente - que tem um nivel de amabilidade, hospitalidade e simpatia, beirando o zero. Ambientacao bem ultrapassada. As janelas dos quartos sao pequenas. Experiencia de check-out bem primitiva. De qualquer forma e sendo junto, pela localizacao e preço vale o custo/beneficio.
Stayed 1 night in Nov 2017
Verified review

6/10 Okay

Laila

Liked: Cleanliness, staff & service, room comfort

Funcionários atenciosos mas gerente não

Infelizmente tive alguns problemas no hotel. Principalmente quanto ao tratamento do gerente . No check in quiseram cobrar 10% que não existia pois a hospedagem foi toda paga pelo site e esse não informava mais nenhum tipo de cobrança. Bati o pé e não paguei e eles depois viram que a cobrança era indevida. Depois me deram um apto que tinha a porta que não fechava. Trocaram de quarto. O tratamento de todos os funcionários do hotel e muito cordial, são muito prestativos mas infelizmente o gerente italiano não e uma pessoa fácil de lidar e me destratou tanto que cheguei a chorar. No último dia me pediu desculpas. Mas não adianta ... deveria não ter feito o que fez . Fiquei mais duas noites na cidade e ao invés de ficar no mesmo hotel eu troquei de hotel. Isso mostra que quem perde é ele mesmo ....
Stayed 3 nights in Oct 2017
Verified review

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima opção custo x beneficio.

O hotel é bom. Houve um pequeno problema no check-in com a reserva, mas foi imediatamente resolvido. Fomos tratados com muita hospitalidade e educação. O hotel é muito bem Localizado e os quartos estão bem equipados.
Stayed 2 nights in Oct 2017
Verified review

6/10 Okay

Fernanda

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Não gostei muito do atendimento.
Stayed 2 nights in Sep 2017
Verified review

10/10 Excellent

Bruno Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfeito!

Excelente!
Stayed 3 nights in Sep 2017
Verified review

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avaliação

Adorei tudo perto uma suíte enorme funcionários super atenciosos chuveiro muito bom café da manhã perfeito nota 10
Stayed 9 nights in Jul 2017
Verified review

8/10 Good

Luz

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel

Estuvo bien, fui por una sola noche
Stayed 1 night in Jul 2017
Verified review

8/10 Good

FLAVIO

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
A localização é ótima. Os funcionários do hotel são muito atenciosos. Os quartos pequenos, porém confortáveis. O ar condicionado não é muito eficiente. A decoração deixa a desejar, mas isso é o que menos importou.
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Nice hotel at a modest price.

The service provided by the staff was outstanding. They were very helpful.
Verified review

4/10 Poor

tim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel e bem localizada perto de tudo em Copacabana

O quarto estava limpo e o service de limpesa foi excelente. A gerencia de hotel e agradavel e oferece ajuda e informacoes utiles
Verified review

4/10 Poor

Fabio

Disliked: Property conditions & facilities, room comfort

Cuidado com as armadilhas

Diz que existe estacionamento: nao é 100% verdade. Fiz ter um convenio com o estacionamento da frente, para 2 vagas. Chegando la, mesmo o dono (um itliano mal educado), dizer que tem uma vaga, o estacionamento não aceita. Tive que buscar outro local, tipo um shopping e claro, com preço mais alto.
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service

HOTEL ACORDE AL PRECIO

Fue cómoda y agradable por la cercanía con las playas de Rio
Verified review

8/10 Good

Renato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feliz pela escolha do hotel.

Cortesia dos funcionários e ótima localização. Preço justo.
Verified review

4/10 Poor

Christian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rude Owner

VERY Rude Owner and Staff
Verified review

6/10 Okay

JANIBER

Só uso o hotel como dormitório. Esse foi o pior dos que já fiquei em Copacabana. Tudo é muito precário. Falta melhor administração. Só salva a localização.
Verified review

6/10 Okay

Letícia

Liked: Cleanliness, room comfort
Só tenho duas observações: a ventilação do banheiro do quarto em que fiquei (501) era muito ruim, não tinha exaustão. Quanto ao café da manhã, acho que deveria haver mais capricho e cuidado com relação ao aspecto dos alimentos colocados a disposição: as frutas estavam escuras (já cortadas) o queijo branco estava esfarelado, o queijo prato estava seco, entre outros exemplos que poderia dar.
Verified review

8/10 Good

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I might come back,but because I know this area

Very close to both beaches,but too noisy. Almost every single bus pass this hotel(way too many).Breakfast need to be upgrade(poor).Coffee machine didn't work prorerly.The price per night supposed to be $ 77,but when we came they made adjustment that came to $100 per night
Verified review

4/10 Poor

Rodolfo

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

mala atencion a cliente

me fue bien pero la atencion a cliente fue muy mala, no tienen sentido de hacer sentir comodo al cliente
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa localização! Se isto bastar, o hotel presta.

Vários problemas como vazamento nos banheiros, com falta de arejamento nos quartos, pouca luz natural, cheiro de mofo, cofre sem funcionar, com tv sem sinal, com fraco atendimento no café da manhã, roupa de cama...etc. Mas o pior mesmo foi a grosseria do funcionário que nos atendeu quando reclamamos do mofo. Disse-nos em alto som que procurássemos outro hotel, que ele devolveria o restante das diárias. Grosso. Não foi isso o que solicitamos!
Verified review

6/10 Okay

Thales

Liked: Cleanliness

Media!

Com certeza o valor pago não vale pelo hotel que está bem abaixo desse valor!! O que contou foi a proximidade de onde tinha meus compromissos! Em geral a parte da recepção foi super cordial, tirando apenas um atendente que precisa melhorar e muito seu nivel de educação
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

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