Opinión verificada
2/10 Terrible
Thomeka J.
18 mar. 2024
Le gustó: Ubicación
No le gustó: Limpieza, check-in, comunicación y veracidad del anuncio
NASTY and DECEIVING
House was reserved in January. Thursday-2 days before arrival, host says that the county need to come out and make repairs so he’s changing our check in date a day later. Mind you this is Spring Break. Couldn’t get in the house until after 6pm from 5pm check in because cleaner was still there. We enter the home and OMG! Floors were extremely sticky everywhere. Feathers were on the couch. Sink was left nasty. Trash bins were full with pizza boxes on the ground beside them. A used wash cloth was left hanging in the shower, eye lash was stuck to the bathroom mirror. Non of the bathrooms were cleaned. Water bottle (empty) under the bed. No surround sound in theater room. Fitness equipment nasty in the garage. Blonde hair in shower as well as bathroom rugs. The pictures in the post do not match what’s in the home. All the host can say is the group before us did not respect the house rules and he would let the cleaner know about the uncleanliness of home. Host was to refund us from the night he took from us and we have not received it but the money was taken from the card. We left after my 5 yr old said she was uncomfortable, I notified host and still no response. This host/house should not be on site. Total disappointment. The area is real nice but far from anything in town such as The Zoo, Space Center and The Galleria.
Thomeka J.
Se hospedó 5 noches en marzo de 2024