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La Quinta Inn & Suites by Wyndham Chicago Gurnee

2.5-star property
5688 Northridge Rd, Gurnee, IL 1-855-201-7819
3.3 out of 5
See all 30 travelocity Reviews

"The bathroom is a hazard factor in room 230. Safety bar in shower is lacking. We were asigned this room for wheel chair guest. " More

By a verified traveler on Sun 17 Mar 2024

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Hotel Description

Hotel near Six Flags Great America in Gurnee

In suburbs

You'll find Six Flags Great America and Great Wolf Lodge Water Park within 2 miles (3 km) of this hotel. Gurnee Mills and Jump America are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a spa tub. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$66* Per night/room Apr 29 - Apr 30

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking (Pet-Friendly)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking (Bathtub w/ Grab Bars)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds, Non Smoking (Pet-Friendly)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

La Quinta Inn & Suites by Wyndham Chicago Gurnee ratings based on 30 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for La Quinta Inn & Suites by Wyndham Chicago Gurnee

Everyone (18) Couples (1) Family (8)
5 out of 5
The bathroom is a hazard factor in room 230. Safety bar in shower is lacking. We were asigned this room for wheel chair guest.

Posted by on Mar 17, 2024

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Comment from Hotel Management

Mar 24, 2024 by Patricia

We apologize for the inconvenience, thank you for your feedback. we are always looking for ways to improve.

3 out of 5
After we stayed our first night, we were gone for the day and came back to the hotel in the late afternoon. We were surprised to find that our rooms had not been serviced. I was going to call the front desk to inquire, but the phone wasn't working, so I went down to the desk. I was told that phone service was being changed, so it wasn't currently working. I was also told that if we wanted clean towels we would have to bring our used ones down to the desk, and then they would replace our towels for us. I asked about trash, because our waste basket needed to be emptied, and I was told that I could bring that to the desk, too, if I wanted. I was really taken aback by this, as I've never stayed in a hotel that required their guests to bring used towels and trash to the front desk in order to get them taken care of. The hotel room was less than satisfactorily clean when we arrived - something was smudged on the bathroom wall, and there were little hairs on the bathroom floor, in the tub, and in the bathroom floor mat. That was honestly pretty disgusting. Most of the staff were friendly and polite, and I appreciated that, but I definitely would not stay here again.

Posted by on Jan 23, 2024

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5 out of 5
Great

Posted by on Dec 17, 2023

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1 out of 5

Posted by on Dec 9, 2023

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Comment from Hotel Management

Dec 11, 2023 by Patricia

We apologize that we did not meet your expectations. We strive to make our guest our top concern. please rest a sure that we continue look for ways to improve. we thank you for bringing your concerns to our attention.

2 out of 5

Posted by on Sep 11, 2023

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Comment from Hotel Management

Oct 31, 2023 by D P

Dear Joseph,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Chicago Gurnee. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Any problems with your stay, please let the front desk know and we would do our best to arrive at a mutually acceptable solution. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,

1 out of 5

Posted by on Sep 10, 2023

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Comment from Hotel Management

Oct 5, 2023 by D P, Mgr

Dear Elisha,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Chicago Gurnee. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. If any issues with your stay, please let the front desk know and we would do our best to arrive at a mutually acceptable solution. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,

5 out of 5

Posted by on Aug 28, 2023

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3 out of 5
Our stay was okay. However, my bed was dirty. The box spring and bed skirt were covered in large brown stains. Everything else was okay. The comforter on top looked unwashed or just stained. There were red spots on the underneath. The carpet was not vacuumed as well as it should have been. There were chip or cheeto crumbs near my bed. The staff were okay but not the friendliest. The three I saw never once smiled.

Posted by on Aug 27, 2023

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2 out of 5
Christian, also known as Chris, was rather rude after my card was declined. He was dismissive. His coworker had to show him how to properly charge a credit card. He did not apologize. When I asked about the military discount being applied, he said that would be applied at check-out. When I checked out the following morning, the desk receptionist was unable to refund the discount and said she would have the manager apply the discount. However, there wasn't any discount applied. When I was checked in, I wasn't told any general information such as where my room was, the easiest route there, where the elevator was, or general pleasantries. I am disappointed that the hotel staff didn’t reach out or apply the discount I was guaranteed.

Posted by on Aug 20, 2023

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4 out of 5

Posted by on Aug 14, 2023

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About the La Quinta Inn & Suites by Wyndham Chicago Gurnee

Location 5688 Northridge Rd, Gurnee, IL 60031

Property Features

La Quinta Inn & Suites by Wyndham Chicago Gurnee offers its guests an indoor pool and a spa tub. WiFi and wired Internet are free in public spaces. You'll find a business center on site. Free breakfast is served. The business-friendly La Quinta Inn & Suites by Wyndham Chicago Gurnee also features multilingual staff, coffee/tea in a common area, and laundry facilities. Free self parking is available. This Gurnee hotel is smoke free.

  • 111 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

La Quinta Inn & Suites by Wyndham Chicago Gurnee offers 111 accommodations with video-game consoles and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Gurnee hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

An indoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per accommodation, per night, plus a deposit of USD 100.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 165 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Masks are required at the property for guests without COVID-19 vaccination

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. Masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Masks are compulsory at the property for guests without full COVID-19 vaccination

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quinta Chicago Gurnee
  • Quinta Inn Chicago Gurnee
  • La Quinta Inn Chicago/Gurnee Hotel Gurnee
  • Gurnee La Quinta
  • Quinta Wyndham Chicago Gurnee Hotel
  • Quinta Wyndham Chicago Gurnee
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  • Gurnee La Quinta by Wyndham Chicago Gurnee Hotel
  • Hotel La Quinta by Wyndham Chicago Gurnee
  • La Quinta by Wyndham Chicago Gurnee Gurnee
  • Quinta Wyndham Hotel
  • Quinta Wyndham
  • La Quinta Inn Suites Chicago Gurnee
  • Quinta Suites Chicago Gurnee
  • La Quinta Inn & Suites by Wyndham Chicago Gurnee Hotel
  • La Quinta Inn & Suites by Wyndham Chicago Gurnee Hotel Gurnee
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  • La Quinta Inn & Suites by Wyndham Chicago Gurnee Gurnee
  • La Quinta Inn & Suites by Wyndham Chicago Gurnee Hotel
  • La Quinta Inn & Suites by Wyndham Chicago Gurnee Gurnee
  • La Quinta Inn & Suites by Wyndham Chicago Gurnee Hotel Gurnee

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.