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Candlewood Suites Jacksonville by IHG

2.5 star property
Jacksonville guestrooms with kitchens

Choose dates to view prices

Photo gallery for Candlewood Suites Jacksonville by IHG

Exterior
BBQ/picnic area
Fridge, microwave, stovetop, dishwasher
Suite, 1 Bedroom, Accessible (Communication, Mobility Tub) | Desk, blackout drapes, soundproofing, iron/ironing board
Fridge, microwave, stovetop, dishwasher

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
119 Penny Ln, Jacksonville, NC, 28546
  • Place, Coastal Carolina Community College
    ‪11 min walk‬
  • Place, Onslow Memorial Hospital
    ‪2 min drive‬
  • Place, Jacksonville Mall
    ‪2 min drive‬
  • Airport, Jacksonville, NC (OAJ-Albert J. Ellis)
    ‪27 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility Tub)

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility Tub) | Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility Tub)

8.0 out of 10
Very good
(11 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

8.4 out of 10
Very good
(5 reviews)
  • 376 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communication, Mobility Tub)

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 Bedroom, Accessible (Communication, Mobility Tub)

  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite

8.0 out of 10
Very good
(3 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Studio Suite, 1 Queen Bed, Kitchen | Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 1 Queen Bed, Kitchen

7.6 out of 10
Good
(24 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Kitchen

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 2 Double Beds, Kitchen

9.0 out of 10
Wonderful
(12 reviews)
  • 376 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Kitchen (Living and Dining Areas)

Suite, 1 Bedroom, Kitchen (Living and Dining Areas) | Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 Bedroom, Kitchen (Living and Dining Areas)

8.4 out of 10
Very good
(6 reviews)
  • 525 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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About the neighborhood

Jacksonville

In Jacksonville .Within 2 miles (3 km) of this Jacksonville hotel, you'll find Coastal Carolina Community College and Jacksonville Commons. Richard Ray Park and Challenge Course Park are also within 2 miles (3 km).

What's nearby

  • Coastal Carolina Community College - 11 min walk - 0.6 miles
  • Jacksonville Commons - 17 min walk - 1.0 mile
  • Sherwood Park - 2 min drive - 1.1 miles
  • Onslow Memorial Hospital - 2 min drive - 1.5 miles
  • Jacksonville Mall - 2 min drive - 1.5 miles

Getting around

  • Albert J. Ellis Airport (OAJ) - 26 min drive

Restaurants

  • ‪Sonic Drive-In - ‬13 min walk
  • ‪Golden Corral - ‬5 min walk
  • ‪Plaza Del Mariachi - ‬7 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Chuck E. Cheese - ‬7 min walk

About this property

Candlewood Suites Jacksonville by IHG

Jacksonville guestrooms with kitchens
There's a snack bar/deli on site. Public spaces have free WiFi and wired Internet. You'll find a business center on site. A fitness center, barbecue grills, and a picnic area are also featured at the business-friendly Candlewood Suites Jacksonville by IHG. Free self parking is available.

This Jacksonville hotel is smoke free.

  • 95 guestrooms or units
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Elevator
  • No smoking on site
Candlewood Suites Jacksonville by IHG offers 95 air-conditioned accommodations with DVD players and complimentary newspapers. Televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

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  • Free WiFi
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Property amenities

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • DVD player
  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Ice maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per accommodation, per week
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per accommodation, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Jacksonville
Candlewood Suites Hotel Jacksonville
Candlewood Suites Jacksonville
Jacksonville Candlewood Suites
Candlewood Suites - Jacksonville Hotel Jacksonville
Candlewood Suites Jacksonville Hotel
Candlewood Jacksonville
Jacksonville Candlewood Suites

Frequently asked questions

How close is Candlewood Suites Jacksonville by IHG to the airport?

Candlewood Suites Jacksonville by IHG is 16.9 mi (26-min drive) away from the Albert J. Ellis Airport (OAJ) airport, the closest popular airport to the property.

How much does it cost to stay at Candlewood Suites Jacksonville by IHG?

As of Dec 5, 2025, prices found for a 1-night stay for 2 adults at Candlewood Suites Jacksonville by IHG on Dec 14, 2025 start from $84.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Candlewood Suites Jacksonville by IHG have an airport shuttle?

Airport shuttle services are not available at Candlewood Suites Jacksonville by IHG.

Does Candlewood Suites Jacksonville by IHG offer free breakfast?

Candlewood Suites Jacksonville by IHG does not offer free breakfast.

Is there a casino at Candlewood Suites Jacksonville by IHG?

No, there is no casino at this hotel.

What time is check-in at Candlewood Suites Jacksonville by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Candlewood Suites Jacksonville by IHG?

This hotel offers free self parking.

Does Candlewood Suites Jacksonville by IHG have a pool?

Candlewood Suites Jacksonville by IHG does not have a pool.

Does Candlewood Suites Jacksonville by IHG have a spa?

There are no spa services available at this hotel.

How close is Candlewood Suites Jacksonville by IHG to downtown Jacksonville?

Candlewood Suites Jacksonville by IHG is 3.1 mi away from Jacksonville.

Candlewood Suites Jacksonville by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 357 out of 767 reviews
Rating 8 - Good. 220 out of 767 reviews
Rating 6 - Okay. 88 out of 767 reviews
Rating 4 - Poor. 56 out of 767 reviews
Rating 2 - Terrible. 46 out of 767 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

FRANK, cheshire

Liked: Cleanliness, property conditions & facilities
Front desk person was great
Stayed 1 night in Nov 2025

4/10 Poor

Amanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Definitely a tired hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Barbara

Business traveler
Liked: Staff & service
Disliked: Amenities
The young lady at the front desk was very friendly and helpful. The guest in the room had the TV on all night. Walls are thin and the refrigerator in the room kept making noises.
Stayed 1 night in Aug 2025

10/10 Excellent

Ann

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The parking spaces were small, hard to pull/back into for larger vehicle's. Needs some updates but comfortable sleep rooms. Walking distance to restaurants, shopping, and fitness gym. Staff very friendly.
Stayed 3 nights in Aug 2025

10/10 Excellent

Robert

Stayed 1 night in Aug 2025

10/10 Excellent

Steevens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Timothy

Disliked: Property conditions & facilities
Property is outdated
Stayed 3 nights in Aug 2025

10/10 Excellent

Joshua

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

gabrieal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

gabrieal

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
They did not put my wife and i in another room when our key didn't work the whole stay after numerous attempts from the staffs and management and they had 12 other suites available the reason why i know 1 of the employees told us.Talk to the manager with her coming to check the keys haven't heard back from hee.
Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Stayed 2 nights in Aug 2025

10/10 Excellent

JORGE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Titus

Stayed 1 night in Jul 2025

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area close to gym. Spacious room Comfortable bed. Reasonable price.
Stayed 1 night in Jul 2025

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Christopher

Stayed 2 nights in Jul 2025

10/10 Excellent

Simon

Stayed 7 nights in Jul 2025

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Want a refund

It was horrible. From check in to check out. It took forever to check in. The room was dirty and ac didn’t work. Had to change rooms twice. The room originally was supposed to be non smoking and when I get in it smelled like 3 packs of Newport’s were smoked there before I got there. I really wish I could get reimbursed from this. Absolutely horrible
Stayed 1 night in Jul 2025

8/10 Good

Dalton

Liked: Cleanliness, property conditions & facilities
It was a good hotel and met my needs well
Stayed 6 nights in Jul 2025

6/10 Okay

Allison

Liked: Staff & service
My flight arrived early and I was able to check in early. Great staff. My room, 103, had some mold in the bathroom and the paint on the walls needed to be touched up.
Stayed 1 night in Jul 2025

8/10 Good

Walter

Stayed 7 nights in Jul 2025

2/10 Terrible

Laurie

Stayed 6 nights in Jul 2025

2/10 Terrible

Laryssa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uninhabitable; horrible

I was unable to stay in this hotel ,due to it being filthy. First room they gave me had not been cleaned. Bed unmade. Trash left on tables, bath light on. Went and told front desk. Then sent to another room. Room had not been cleaned. Trash was in trash can. Sheets did not look like they were changed. The bed was made though. Fleas were jumping on my legs. I couldn’t get hot water to wash my hands. I was told we couldn’t get a refund bc it was booked through Hotels.com. I called for a ride and left. Lesson learned. I tried to immediately contact hotels.com but was only able to use online assistance. I will not trust Hotels.com again.
Stayed 1 night in Jul 2025

4/10 Poor

Braulio

Disliked: Cleanliness, property conditions & facilities
Food in the fridge and bugs
Stayed 1 night in Jul 2025