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"Clean and convenient. Average breakfast, which is fine since our turnaround time on B fast was 20 minutes. Location close to Duke and Carolina for Gra ... " More

By a verified traveler on Tue 14 May 2019

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Hotel Description

3-star hotel near Research Triangle Park

Near the airport

A stay at this hotel places you within half a mile (1 km) of Research Triangle Park and 3 miles (5 km) of Lenovo. Frankie's Fun Park and Streets at Southpoint Mall are also within 6 miles (10 km).

Free airport shuttle

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 4 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the gym and perks like free WiFi and a free area shuttle.

Free Internet, comfy beds

Boasting comforts like Select Comfort beds and premium bedding, the 177 guestrooms offer free WiFi and free wired Internet, as well as LED TVs with cable channels. Other amenities include refrigerators, microwaves, and room service.

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$85* Per night/room Nov 25 - Nov 26

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed (Drinks & Snacks)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Garden Inn Raleigh-Durham/Research Triangle Park ratings based on 14 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Raleigh-Durham/Research Triangle Park

Everyone (12) Family (3)
2 out of 5

Posted by on Jul 6, 2020

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2 out of 5
Both rooms we booked had bed bugs! The check in clerk charged an extra incidental fee. Morning clerk was pleasant.

Posted by on Nov 17, 2019

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4 out of 5

Posted by on Oct 26, 2019

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5 out of 5

Posted by on Jun 17, 2019

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5 out of 5

Posted by on Jun 14, 2019

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4 out of 5
Clean and convenient. Average breakfast, which is fine since our turnaround time on B fast was 20 minutes. Location close to Duke and Carolina for Graduation.

Posted by on May 14, 2019

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3 out of 5

Posted by on May 7, 2019

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5 out of 5

Posted by on Mar 10, 2019

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4 out of 5

nice hotel clean and safe-feeling

Listed as 3 star but closer to 4. Friendly staff. QUIET ROOMS! Long pool if you're a lap swimmer. Close to airport but not noisy. We would stay again.

Posted by , from SC on Jul 17, 2016

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2 out of 5

Bad experience- not up to Hilton service standard

Pros: Location.
Cons: common sense by the staff.
Location: Good Location.
After making a reservation we discovered we needed to stay another night, so I made another reservation. They agreed to let us have the same room-which was good. The first night all went well. The second day when we came back, after a long day at the Duke Cancer Center, we were locked out of our PREPAID room. I went to the front desk and was told that they needed to run my credit card again, as it was another reservation, so they deactivated the room key. WHY COULDN'T THEY HAVE LEFT A MESSAGE ON THE IN ROOM PHONE, OR LEFT A NOTE? THE ROOM WAS NOT MADE UP AND WE HAD TO CALL TO GET IT DONE AND WAS TOLD THAT THEY WOULD "ASK" HOUSEKEEPING TO DO IT. They said there as a do not disturb hang tag on the door, it was until 7:00-7:15 AM, when I took it off. The next morning the manager gave us a Coke and a bottle of water, as if that would take care of everything---it didn't.

Posted by , from NC on Apr 18, 2016

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About the Hilton Garden Inn Raleigh-Durham/Research Triangle Park

Location 4620 S Miami Blvd, Durham, NC 27703

Property Features

Hilton Garden Inn Raleigh-Durham/Research Triangle Park offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 2558 square feet (238 square meters) and includes conference space. A terrace, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Hilton Garden Inn Raleigh-Durham/Research Triangle Park. An area shuttle within 5 mi and a roundtrip airport shuttle during limited hours are free. This 3-star Durham hotel is smoke free.

  • 1 building
  • 177 guestrooms or units
  • 7 levels
  • 2558 sq ft of conference space
  • 238 sq m of conference space
  • Built in 1988
  • Dining venue
  • Bar or lounge
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Free airport shuttle and area shuttle within 5 mi

Room Amenities

Hilton Garden Inn Raleigh-Durham/Research Triangle Park offers 177 air-conditioned accommodations with safes and complimentary bottled water. Select Comfort beds feature premium bedding. 32-inch LED televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Durham hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Select Comfort beds
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

The Garden Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:30 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Hotel Names

  • Hilton Garden Inn Raleigh-Durham/Research Triangle Park
  • Hilton Garden Inn Raleigh-Durham/Research Triangle Park Durham
  • Hilton Garden Inn Raleigh-Durham/Research Triangle Park Hotel
  • Hilton Garden Inn Raleigh-Durham/Research Triangle Park Hotel
  • Hilton Garden Inn Raleigh-Durham/Research Triangle Park Durham
  • Hilton Garden Inn Raleigh-Durham/Research Triangle Park Hotel
  • Hilton Garden Inn Raleigh-Durham/Research Triangle Park Durham
  • Hotel Hilton Garden Inn Raleigh-Durham/Research Triangle Park
  • Hilton Garden Inn Raleigh-Durham/Research Triangle Park Hotel
  • Hilton Garden Inn Raleigh-Durham/Research Triangle Park Durham
  • Hotel Hilton Garden Inn Raleigh-Durham/Research Triangle Park
  • Hilton Garden Inn Raleigh Durham/Research Triangle Park

You should know

  • Hilton Garden Inn Raleigh-Durham/Research Triangle Park offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.