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DoubleTree by Hilton Queenstown

4.5 star property
Luxurious 4.5-star hotel with restaurant

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Queenstown

Dining
Front of property - evening/night
In-room safe, soundproofing, free WiFi, bed sheets
Bar (on property)
Room, Accessible, Non Smoking | In-room safe, soundproofing, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Gym
  • 24/7 front desk

Explore the area

View in a map
Kawarau Village 79 Peninsula Road, Kawarau Falls, 9300
  • Place, Remarkables Park Town Centre
    ‪15 min walk‬
  • Place, Frankton Beach
    ‪3 min drive‬
  • Place, Queenstown Event Centre
    ‪3 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪17 min walk‬

Room options

View all photos for King Accessible Room With Kitchenette

In-room safe, soundproofing, free WiFi, bed sheets

King Accessible Room With Kitchenette

  • Sleeps 2

View all photos for Deluxe Room

Deluxe Room | In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Room

9.0 out of 10
Wonderful
(27 reviews)
  • 323 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Room

In-room safe, soundproofing, free WiFi, bed sheets

Room

8.6 out of 10
Excellent
(23 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Twin Room

8.8 out of 10
Excellent
(14 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 323 sq ft
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking | In-room safe, soundproofing, free WiFi, bed sheets

Room, Accessible, Non Smoking

7.2 out of 10
Good
(10 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Room With Kitchenette

In-room safe, soundproofing, free WiFi, bed sheets

King Room With Kitchenette

  • Sleeps 2

View all photos for Twin Room With Kitchenette

In-room safe, soundproofing, free WiFi, bed sheets

Twin Room With Kitchenette

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2

View all photos for Deluxe Twin Room With Lake View And Kitchenette

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Twin Room With Lake View And Kitchenette

  • Sleeps 2

View all photos for Deluxe King Room With Lake View And Kitchenette

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe King Room With Lake View And Kitchenette

  • Sleeps 2

About the neighborhood

Kawarau Falls

Close to airport.Stay at this Kawarau Falls hotel and you'll be within half a mile (1 km) of Lake Wakatipu and 2 miles (3 km) of The Kingston Flyer. Remarkables Park Town Centre and Frankton Beach are also within 2 miles (3 km).

What's nearby

  • Remarkables Park Town Centre - 15 min walk - 0.8 miles
  • The Kingston Flyer - 20 min walk - 1.1 miles
  • Frankton Beach - 3 min drive - 1.4 miles
  • Queenstown Event Centre - 3 min drive - 1.6 miles
  • Alpine Aqualand - 3 min drive - 1.6 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 5 min drive

Restaurants

  • ‪Airspresso - ‬5 min drive
  • ‪Patagonia Chocolates - ‬5 min drive
  • ‪Frankton Arm Tavern - ‬5 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Boatshed Café - ‬6 min drive

About this property

DoubleTree by Hilton Queenstown

Luxurious 4.5-star hotel with restaurant
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee. A fitness center, a vending machine, and multilingual staff are also featured at the luxury DoubleTree by Hilton Queenstown. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Kawarau Falls hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 4 levels
  • Built in 2011
  • Deli
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Beauty salon
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
DoubleTree by Hilton Queenstown offers 98 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Kawarau Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and safes. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Total with taxes and fees
Hilton Queenstown Resort & Spa

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi; wired internet (NZD 9.95)
  • Available in some public areas: WiFi (NZD 14.95); wired internet (surcharge)

Parking and transportation

  • Ski shuttle nearby
  • Covered self parking on site (NZD 20 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: NZD 36 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels
  • iPod dock

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Laptop-compatible safe
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 36 per person
  • Fee for in-room wired internet: NZD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: NZD 14.95 (rates may vary)
  • Fee for wired internet in public areas: NZD 14.95 (rates may vary)
  • Covered self parking fee: NZD 20 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 2 percent
  • A facilities fee includes use of: sauna; hot tub; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Access to the indoor swimming pool, hot tub, sauna, and steam room is available for a surcharge.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hilton Kawarau
Kawarau
Kawarau Hilton
Kawarau Hotel
Kawarau Hotel Hilton
Kawarau Hotel Managed Hilton
Kawarau Hotel Managed Hilton Queenstown
Kawarau Managed Hilton
Kawarau Managed Hilton Queenstown
DoubleTree Hilton Queenstown Hotel
DoubleTree Hilton Queenstown
Kawarau Hotel, Managed By Hilton Hotel Queenstown
DoubleTree by Hilton Queenstown Hotel
DoubleTree by Hilton Queenstown Kawarau Falls
DoubleTree by Hilton Queenstown Hotel Kawarau Falls

Frequently asked questions

How close is DoubleTree by Hilton Queenstown to the airport?

DoubleTree by Hilton Queenstown is 2.2 mi (5-min drive) away from the Queenstown Intl. Airport (ZQN) airport, the closest popular airport to the property.

Does DoubleTree by Hilton Queenstown have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton Queenstown.

How close is DoubleTree by Hilton Queenstown to the beach?

This hotel is 2.5 mi (8-min drive) from Frankton Beach and 6.2 mi (13-min drive) from Queenstown Beach. Don't forget your sunscreen!

Does DoubleTree by Hilton Queenstown offer free breakfast?

Free breakfast isn’t provided at DoubleTree by Hilton Queenstown, but full breakfast is offered for a fee of NZD 36 per person. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at DoubleTree by Hilton Queenstown?

No, there is no casino at this hotel, but Skycity Queenstown Casino (11-min drive) and SKYCITY Wharf Casino (12-min drive) are nearby.

What time is check-in at DoubleTree by Hilton Queenstown?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at DoubleTree by Hilton Queenstown?

Free parking is not available at this hotel. Self parking is available for NZD 20 per day.

Does DoubleTree by Hilton Queenstown have a pool?

DoubleTree by Hilton Queenstown does not have a pool.

Does DoubleTree by Hilton Queenstown have a restaurant?

Yes, there is a restaurant on site.

Does DoubleTree by Hilton Queenstown have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton Queenstown to downtown Kawarau Falls?

DoubleTree by Hilton Queenstown is 0.8 mi away from Kawarau Falls.

Reviews

DoubleTree by Hilton Queenstown Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 518 out of 1001 reviews
Rating 8 - Good. 285 out of 1001 reviews
Rating 6 - Okay. 112 out of 1001 reviews
Rating 4 - Poor. 62 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

Reviews

8/10 Good

Sara

Stayed 1 night in Sep 2025

10/10 Excellent

Stephan

Stayed 1 night in Sep 2025

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cant fault it!

Check in was amazing - the woman serving me was so lovely and helpful. Room has amazing views and lovely beds, cant fault it.
Stayed 1 night in Sep 2025

4/10 Poor

Karene

Bond of $100/night taken, with it taking up to two weeks to be refunded. Unexplained extra costs. Parking provided, but we had to pay $32 for two days parking. We could get the same amenities, plus a washer and dryer in Frankton for half the price. We will not be staying there again.
Stayed 2 nights in Aug 2025

10/10 Excellent

leigh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and helpful. Our room was clean and loved the amazing view looking out to the lake
Stayed 3 nights in Aug 2025

10/10 Excellent

Aiden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Laura

Stayed 7 nights in Jul 2025

8/10 Good

Abhinav

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 5 nights in Jul 2025

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel, beautiful location outside of Queenstown. Friendly and helpful staff. The front desk staff were very accommodating and lent me a charger. Parking available. Great studio apartment with wonderful few of Lake Wakatipu. Had a great walk around the lake from the hotel to the Boatshed Bakery and beyond.
Stayed 3 nights in Jun 2025

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a fabulous time at Double Tree Hilton, Queenstown. We requested a room upgrade to the lakeview room - totally worth it! The staff were very friendly and service-orientated. On our first morning, a technical problem in processing our breakfast order meant we went without breakfast – not a big deal from our point of view. However, this is obviously something The Hilton management and staff take more seriously. The staff were very apologetic, offering a free bottle of wine and breakfast. The service we received from Cydea, Alberto and the wider team was exceptional and greatly appreciated. The hotel has a great swimming pool and facilities, and with it is perfectly located for those who want to avoid the traffic to/fro Queenstown. Water taxis run every hour (or so) which meant it was a pleasant way to travel to Qntn. This has been our third time staying at this hotel, and we will return again. thank you!
Stayed 3 nights in Jun 2025

8/10 Good

Jashneil, Pacific Pines

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jun 2025

10/10 Excellent

Bowen

Stayed 1 night in Jul 2025

8/10 Good

rachael, auckland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Watch for parking. There is paid parking around the facility. Quiet and comfortable. .
Stayed 5 nights in Apr 2025

10/10 Excellent

Garth, Dunedin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, especially the front desk!
Stayed 2 nights in Jun 2025

10/10 Excellent

Liam

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Giz at reception has to be the most helpful receptionist I have ever dealt with, seriously welcoming when you arrive, and nothing was ever to much for her.. Loved the place from arrival, and the cookies are yumm! It’s abit out of Queenstown, say $40 uber ride each way, but UberEats also works and the location is amazing.
Early moving waiting for the bus to the mountains
Snowy mountain view from room
Stayed 4 nights in Jul 2025

10/10 Excellent

Debbie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Bridgett

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Had such a wonderful stay at this hotel the bed was so comfortable to sleep on had a very restful sleep. The room was nice and cosy, very convenient to have a mini kitchen in the room to make your meals if you dont feel like dinning out. The service is definitely 5 star and the buffet breakfast was well worth paying for.
Stayed 3 nights in Jun 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cookie time...

This is our second stay at this hotel, the first time was not a great experience but this time it was with only one downside, the parking. There was next to no parking available when we arrived around 8pm. We lucked out on our second drive round with a park in a gravel area at the back of the hotel but the parking is owned by a third party and is $16 a night. The hotel itself was great.... the person at reception was awesome, really helpful and nothing beats a warm cookie on arrival.... well, except 2 cookies!!!! The bed is super comfortable and the room overall is nice but the lounge is a little small. We had a late check in and left early the next morning so weren't fussed at having a concrete wall and a gravel carpark to look at. If you are there for a view of the lake it would be worth asking for one when you book it.
Stayed 1 night in Jun 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful scenery fantastic service ckean and comfortable and everything easy and relaxed
Stayed 2 nights in Jun 2025

10/10 Excellent

Teighan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had an amazing stay here. The staff were amazing and so friendly! I will be recommending this hotel to everyone. Giz at the front desk made our trip. She was so helpful with recommendations and was so lovely to chat too. Thank you to the double tree for your amazing hospitality.
Stayed 3 nights in Jun 2025

10/10 Excellent

Khalid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, large shower cabin with many conveniences.
Stayed 3 nights in Jun 2025

10/10 Excellent

Debbie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The sunny side of Queenstown! Hotel was fantastic, staff friendly and helpful. Will definitely stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Venessa

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, very clean and lovely. Very limited free parking at the hotel - we can ended up paying for parking at $16 a day.
Stayed 4 nights in Jun 2025

10/10 Excellent

Marcus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice front desk staff!
Stayed 1 night in Jun 2025