DoubleTree by Hilton Queenstown

4.5 star property
Luxurious 4.5-star hotel with restaurant

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Photo gallery for DoubleTree by Hilton Queenstown

Dinner served, Asian cuisine
Room, Accessible, Non Smoking | In-room safe, soundproofing, free WiFi, bed sheets
In-room safe, soundproofing, free WiFi, bed sheets
Bar (on property)
Front of property - evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Gym
  • 24/7 front desk

Explore the area

View in a map
Kawarau Village 79 Peninsula Road, Kawarau Falls, 9300
  • The Remarkables Ski Area
  • Queenstown Event Centre
    ‪4 min drive‬
  • Skyline Queenstown
    ‪12 min drive‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪17 min walk‬

Room options

Twin Room

8.8 out of 10
Excellent
(14 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room

9.0 out of 10
Wonderful
(26 reviews)
  • 323 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 323 sq ft
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

Room, Accessible, Non Smoking

7.2 out of 10
Good
(10 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Room

8.6 out of 10
Excellent
(22 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Twin Room With Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

Deluxe King Room With Lake View And Kitchenette

  • Sleeps 2

Deluxe Twin Room With Lake View And Kitchenette

  • Sleeps 2

King Room With Kitchenette

  • Sleeps 2

King Accessible Room With Kitchenette

  • Sleeps 2

About the neighborhood

Kawarau Falls

Close to airport.Stay at this Kawarau Falls hotel and you'll be within half a mile (1 km) of Lake Wakatipu and 2 miles (3 km) of The Kingston Flyer. Remarkables Park Town Centre and Frankton Beach are also within 2 miles (3 km).

What's nearby

  • Remarkables Park Town Centre - 15 min walk - 0.8 miles
  • Queenstown Event Centre - 4 min drive - 1.6 miles
  • Queenstown Gardens - 11 min drive - 5.7 miles
  • Queenstown Mall - 11 min drive - 5.9 miles
  • Skyline Queenstown - 12 min drive - 6.1 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 5 min drive

Restaurants

  • ‪Airspresso - ‬5 min drive
  • ‪The Meat Preachers - ‬5 min drive
  • ‪Boatshed Café - ‬6 min drive
  • ‪Wakatipu Grill - ‬6 min walk
  • ‪McDonald's - ‬4 min drive

About this property

DoubleTree by Hilton Queenstown

Luxurious 4.5-star hotel with restaurant
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee. A fitness center, a vending machine, and ski storage are also featured at the luxury DoubleTree by Hilton Queenstown. The hotel can provide concierge services, a complimentary grocery shopping service, and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Kawarau Falls hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 4 levels
  • Built in 2011
  • Deli
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
DoubleTree by Hilton Queenstown offers 98 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Kawarau Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and safes. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi; wired internet (NZD 9.95)
  • Available in some public areas: WiFi (NZD 14.95); wired internet (surcharge)

Parking and transportation

  • Ski shuttle nearby
  • Self parking on site (NZD 16 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; NZD 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels
  • iPod dock

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Laptop-compatible safe
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 35 per person
  • Fee for in-room wired internet: NZD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: NZD 14.95 (rates may vary)
  • Fee for wired internet in public areas: NZD 14.95 (rates may vary)
  • Self parking fee: NZD 16 per day
  • Credit card charges are subject to a surcharge of 2 percent
  • A facilities fee includes use of: sauna; hot tub; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Access to the indoor swimming pool, hot tub, sauna, and steam room is available for a surcharge.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hilton Kawarau
Kawarau
Kawarau Hilton
Kawarau Hotel
Kawarau Hotel Hilton
Kawarau Hotel Managed Hilton
Kawarau Hotel Managed Hilton Queenstown
Kawarau Managed Hilton
Kawarau Managed Hilton Queenstown
DoubleTree Hilton Queenstown Hotel
DoubleTree Hilton Queenstown
Kawarau Hotel, Managed By Hilton Hotel Queenstown
DoubleTree by Hilton Queenstown Hotel
DoubleTree by Hilton Queenstown Kawarau Falls
DoubleTree by Hilton Queenstown Hotel Kawarau Falls

Frequently asked questions

How close is DoubleTree by Hilton Queenstown to the airport?

DoubleTree by Hilton Queenstown is 2.2 mi (5-min drive) away from the Queenstown Intl. Airport (ZQN) airport, the closest popular airport to the property.

Does DoubleTree by Hilton Queenstown have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton Queenstown.

How close is DoubleTree by Hilton Queenstown to the beach?

This hotel is 2.5 mi (8-min drive) from Frankton Beach and 6.2 mi (13-min drive) from Queenstown Beach. Don't forget your sunscreen!

Does DoubleTree by Hilton Queenstown offer free breakfast?

Free breakfast isn’t provided at DoubleTree by Hilton Queenstown, but full breakfast is offered for a fee of NZD 35 per person. It's available on weekdays from 6:00 AM to 10:30 AM and weekends from 6:00 AM to 11:00 AM.

Is there a casino at DoubleTree by Hilton Queenstown?

No, there is no casino at this hotel, but Skycity Queenstown Casino (11-min drive) and SKYCITY Wharf Casino (12-min drive) are nearby.

What time is check-in at DoubleTree by Hilton Queenstown?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at DoubleTree by Hilton Queenstown?

Free parking is not available at this hotel. Self parking is available for NZD 16 per day.

Does DoubleTree by Hilton Queenstown have a pool?

DoubleTree by Hilton Queenstown does not have a pool.

Does DoubleTree by Hilton Queenstown have a restaurant?

DoubleTree by Hilton Queenstown is home to Me & Mee Noodle Bar, which features Asian cuisine.

Does DoubleTree by Hilton Queenstown have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton Queenstown to downtown Kawarau Falls?

DoubleTree by Hilton Queenstown is 0.8 mi away from Kawarau Falls.

DoubleTree by Hilton Queenstown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 517 out of 1001 reviews
Rating 8 - Good. 286 out of 1001 reviews
Rating 6 - Okay. 112 out of 1001 reviews
Rating 4 - Poor. 62 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

craig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First class in every way

Excellent rooms and facilities Fantastic welcome from lovely friendly staff especially Mona taking care of me after a busy work day Highly recommend
Stayed 1 night in Jun 2025

10/10 Excellent

sainivalati

Traveled with group
Liked: Cleanliness, property conditions & facilities
I coulnt fault this place. The staff are so warm and friendly. Definitely coming back here.
Stayed 6 nights in May 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort

Clean and comfortable

Clean and comfortable rooms, however hardly any hot water lukewarm at best. Staff were attentive, would have been practical to know before booking that we couldn’t use the adjacent swimming pool at the Hilton without incurring an additional cost.
Stayed 2 nights in May 2025

10/10 Excellent

Simran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, quiet, and clean property. Customer service was also excellent and friendly staff. It's close to the main local areas and has a nice view. Definitely will plan to come back.
Stayed 1 night in May 2025

6/10 Okay

Rakesh

Stayed 1 night in May 2025

10/10 Excellent

Karan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Zoe

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay here! We stayed here for a couple nights of our honeymoon and they made it such a special experience. Very hospitable and generous. Would absolutely stay again!
Stayed 2 nights in May 2025

8/10 Good

Pip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view when out the front was lovely. Bed comfortable. Staff lovely , esp breakfast am staff Augustine etc , very attenttive ans sweet.
Stayed 1 night in Apr 2025

10/10 Excellent

Jodie

Stayed 2 nights in Apr 2025

10/10 Excellent

Mark, Hawea Flat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent location, best spot in Queentown! Hidden gem!
Stayed 2 nights in Apr 2025

10/10 Excellent

Suzana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Randall

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel just in a congested area no where to eat but an expensive restaurant, parking is pay or none
Stayed 1 night in Mar 2025

10/10 Excellent

CHARLES JAY

Stayed 2 nights in Mar 2025

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay. Quiet, comfortable bed. Good breakfast
Stayed 1 night in Mar 2025

8/10 Good

Richelle

Stayed 4 nights in Feb 2025

10/10 Excellent

Tigerlily

Liked: Cleanliness, staff & service, property conditions & facilities
Close to water
Stayed 1 night in Mar 2025

6/10 Okay

Amy

Traveled with family
Liked: Property conditions & facilities
Xo
Stayed 1 night in Mar 2025

10/10 Excellent

Samuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Doubletree. It’s not walkable to Queenstown but that didn’t bother us. It’s a beautiful area.
Stayed 5 nights in Feb 2025

8/10 Good

Heather

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Water taxi an easy and fun way to head to Queenstown. We enjoyed the location, close to the Queenstown golf course and not far from the airport.
Stayed 2 nights in Feb 2025

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025