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"Small beach area. Lack of area beach towels.No water activities available. Large rooms were nice. " More

By a verified traveler on Mon 01 Apr 2019

Hotel Description

3.5-star beachfront property near Bavaro Beach

On the beach

With a stay at this well-placed property, you'll be half a mile (1 km) from Cortecito Beach and within 2 miles (3 km) of Los Corales Beach. Palma Real Shopping Village and Bavaro Beach are also within 3 miles (5 km).

All-inclusive

This all-inclusive property features a casino, a full-service spa, and a restaurant. There's fun for all ages with a children's club and a playground, and supervised childcare is an added bonus. Enjoy the outdoor pool and perks like free self parking and free WiFi.

Kitchens, flat-screen TVs

The 101 guestrooms feature well-equipped kitchens with refrigerators and microwaves, as well as dining areas and flat-screen TVs with cable channels. Other amenities include sitting areas, minibars (stocked with some free items), and free bottled water.

Apartment 1 Bedroom (Exclusive to USA Citizens)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Presidential Suites Punta Cana - All Inclusive ratings based on 12 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Presidential Suites Punta Cana - All Inclusive

Everyone (10) Couples (2)
1 out of 5
Water went out. Power went out no generator! Food terrible. Staff good except for front desk. Too much harassment to buy vacation club membership. Never again!

Posted by , from chicago on Apr 15, 2018

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Comment from Hotel Management

Apr 26, 2018 by Yr

Thanks for your vising us and for your comments , please be informed this information has been sent to the management in order to make the corrections.

2 out of 5

Beautiful beach bad hotel room

Hotel did not give us a room we booked- tried to put us with another couple in the same suite. Bathroom ceiling leaked and there were roaches in the room. Good stuff: activities wete lots of fun and beach area was very nice. We stayed outside alot

Posted by on Nov 23, 2017

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4 out of 5

Nice

Truly enjoyed our stay here. Very spacious room with roof top view. Beautiful pools, decor, and vibes. Nice tiki bar and outdoor furniture. Buffet nice. Reservations for the two different restaurants on resort is a joke. Service okay. Beware of fake Bruno Mars in kahki shirts. Ther appears during breakfast and lunch. There joke is to get you into the glass office by the pool. They call it the "welcome package." We kept saying no, but was eventually hunted down. We still refused once in. We just wanted to relax and enjoy their country. Enjoy our honeymoon. Enjoyed the food and entertainment.

Posted by , from South Carolina on Nov 18, 2017

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4 out of 5
I would recommend doing the spa they have. It was amazing. It felt like I was in a totally different atmosphere. After we were done they gave us a goodie bag with some massage oil, body wash and a body scrub. I loved it. I would do it again if I had enough time. I spent most of my time tanning at the beach. Every night they put on a show and get everyone involved which was fun. You will eventually become friends with rh entertainment group cause they're so funny. They just want you to have a good time.

Posted by , from new york on Sep 19, 2017

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5 out of 5

LUXURY ON THE BEACH

Pros: THE CONDOS ON THE BEACH AND SERVERS.
Cons: ELEVATORS,FRONT LOBBT STAFF, POWER OUTAGES, NO LAUNDRY FACILITY.
Location: NOT MUCH TO DO NEARBY BY OTHER THAN THE COCO BONGO NIGHTCLUB/SHOW AND MALL BUT THEY HAVE TOURS THAT CAN BE BOOKED.
THIS RESORT WAS UPSCALE AND BEAUTIFUL!!!! THEY UPGRADED OUR ROOM TO A 3 BEDROOM, 2 BATHROOM CONDO AS A SURPRISE :) MY ONLY COMPLAINTS ARE THERE IS NO WIFI IN CONDOS,CHARGE$15 PER DAY FOR ROOM WIFI AND $1 LOCAL CALL,$10 INTERNATIONAL CALLS. THE ELEVATORS ARE SMALL, NO LUNDRY FACILITY,LOBBY STAFF WERE SNOBBY AND HAD ATTITUDES, THEY KEPT FORCING TIME SHARES AND OTHER SERVICES ON US AND THE POWER AT THE RESORT WENT OUT 3 TIMES... OTHER THAN THESE MINOR THINGS IT WAS A SPACIOUS AND BEAUTIFUL PLACE!!! THE WORKERS ARE POLITE AND TREATED US LIKE ROYALTY!!! HOWEVER, TOWARDS THE LAST FEW DAYS OF OUR VACATION HOUSEKEEPING GOT LAZY AND WOULD NOT CLEAN OUR CONDO AS REQUESTED TO FRONT/LOBBY DESK STAFF.

Posted by , from ALABAMA on Feb 2, 2017

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5 out of 5

Great environment

Pros: Entertainment staff very friendly
Hotel and staff are very friendly. We really enjoyed our stay.

Posted by , from DC on Nov 21, 2016

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4 out of 5

Nice, small resort.

Pros: I liked the free upgrade. Their resturants were great and the staff was super friendly and enjoyable to be around. Like it was small and easy.
Cons: Buffet food needs work. I also didn't like being forced to sit through a speech about buying a time share. Casino is not free!
Location: Beach was beautiful. Lobby offered tons of activities. I reccomend the dolphin swimming!
Room: Was upgraded without asking. Big penthouse - private roof top. 2 rooms, 2 bathrooms, kitchen and living/dining area. Was beautiful. Bed and pillows were a little uncomfortable. Felt like the bathroom shower was going to overflow sometimes and did. Beach/Pool: Very beautiful, private, and small. Instead of chairs they have beds and lounge chairs already placed. Staff brings towels and constant food and drinks can be ordered. Two free form pools between buildings. Lobby: No gift shop or snack area. They have some guys selling jewlery and pictures. They HOUND you, try to avoid them. They watch you come by on the cart when they give you the initial tour and then spot you going to the beach and will harrass you into buying something. LATER one of the guys actually asked my boyfriend for his SHOES, saying we can afford them and he can't. Like what!? I reported it to the lobby. Entertainment: Nightly entertainment. We didn't watch much since we went to bed early but the circus show was great. Typically have a movie on right around dinner before the entertaiment for kids. They also have a kids area for them to play in near the pool. Didn't like that they have a casino and sports bar that isn't part of the resort. Food: 3 resturants that were great. Buffet food - eh. Eatable but could do better. Buffet changes nightly which was cool. Overall: Nice resort. Not really for singles or couples.Relaxing and small.

Posted by , from New Jersey on Feb 2, 2016

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4 out of 5

Nice small hotel

Pros: Overall pretty good for the price.
Cons: need more towels
Location: Stay in the hotel.
Had a great time and service staff was very good. Facility needs to be upgraded and shortage of towels

Posted by on Nov 23, 2015

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3 out of 5

No extra tip no service ...

This is an all inclusive hotel, that means grat is included. I usually travel about 4-5 times a year and stay in all inclusives. The service in PS was terrible. I came unprepared (only big bills) and asked for change in front desk... No one in the entire hotel had change there for I couldnt "extra tip" therefore my service was terrible. Staff would make me wait extra when it wasn't reallh busy and gave me attitudes. I would ask for lime and they would point out where it was as opposed to bringing it to me while I was dinning. One night I tipped the bartender And after that he gave me so much attention. It was all fake. I was going to Tip them all at the end but they completely ruined my entire experience. I went to the magic show and waited 20 min to be approached for a drink order. People next to me were being serviced. Completely a waste of my time and money. Not to mention the big pool was out of service during my entire stay. NEVER AGAIN

Posted by , from S on Sep 26, 2015

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2 out of 5

Presidente Suites did NOT honor full contract

Pros: The suites were very nice and the beach was beautiful.
Cons: Better customer service. Tell the staff that is trying to sell timeshare to quit harassing the guest. We were there to vacation & relax!
Location: Location was Ok.
Arrived on the 10th at resort only to find out that Presidente Suite did not have a room available for us. Forced us to stay next door at Vista Sol for two nights. Room at Vista Sol was one big hot stinky room. The ceiling in the bathroom collapsed the second day at Vista Sol due to a water leak from room above ours. We're moved to another room that was just as hot and stinky. After arguing with Presidente Suites we were finally given a suite late afternoon on the 12th. we asked for compensation due to missing two nights there but they wouldn't. Said it was Travelocity's fault for booking us when they were already overbooked.

Posted by , from Texas on May 16, 2015

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About the Presidential Suites Punta Cana - All Inclusive

Location Alemania Street, Cortecito, Punta Cana, La Altagracia 23000

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included

Not included

  • Airport transfers
  • Gratuities

  • Buffet and à la carte dining
  • Additional gratuities accepted
  • All onsite activities, and facilities and equipment included
  • Airport transfers not included
  • Gratuities not included
  • All food and beverages included

Property Features

Presidential Suites Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Presidential Suites Punta Cana - All Inclusive offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the beach bar. WiFi is free in public spaces. A casino, a terrace, and tour/ticket assistance are also featured at the family-friendly Presidential Suites Punta Cana - All Inclusive. Free self parking is available. This 3.5-star Punta Cana property is smoke free.

  • 101 guestrooms or units
  • 4 levels
  • 8 buildings
  • Casino
  • Dining venue
  • Bar on the beach
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Punta Cana (PUJ-Punta Cana Intl.) (24.3 km / 15.1 mi)
  • Parking: Free self parking

Room Amenities

Presidential Suites Punta Cana - All Inclusive offers 101 air-conditioned accommodations with minibars (stocked with some free items) and complimentary bottled water. Accommodations offer separate sitting areas. Accommodations at this 3.5-star property have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Flat-screen televisions come with cable channels. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchen
  • Dining room
  • Sitting area
  • Stocked minibar (select free items)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Kitchenware
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Decadence-Buffet - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Basil and Tomatoes - This diner specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

Kimonos - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.

Nearby Activities

Recreational amenities at the property include an outdoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Fishing on site
  • Water skiing nearby
  • Golfing nearby
  • Fitness classes on site
  • Volleyball on site
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

Presidential Suites has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Number of treatment rooms 1
  • Thai massage
  • Minimum age to access spa is 18
  • Massages on beach
  • Sports massage

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests booked in an Exclusive to US-Canada-Europe Citizen room category must present valid proof of citizenship of the United States, Canada, or European country at check-in. The hotel reserves the right to charge a supplement of USD 100 dollars, per person, per night if valid proof is not provided.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 1:00 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Presidential Suites Punta Cana - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a fire extinguisher, a smoke detector, and a security system. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment.Each guestroom is kept vacant for a minimum of 24 hours between bookings. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • No pets or service animals allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 80
  • Christmas Eve (24 December) Gala Dinner per child: USD 40 (from 4 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 80
  • New Year's Eve (31 December) Gala Dinner per child: USD 40 (up to 11 years old)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Presidential Punta Cana
  • Presidential Suites Apartment
  • Presidential Suites Apartment Punta Cana
  • Presidential Suites Punta Cana
  • Punta Cana Presidential Suites
  • Presidential Suites By Lifestyle - Punta Cana Hotel Punta Cana
  • Presidential Suites Punta Cana All Inclusive
  • Presidential Suites All Inclusive
  • Presidential Suites
  • Presintial Suites Punta Cana
  • Presidential Suites Punta Cana - All Inclusive Punta Cana

You should know

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.