At this Punta Cana property, you'll be within half a mile (1 km) of Cortecito Beach and 3 miles (5 km) of Casino Diamante Punta Cana Grand. Los Corales Beach and Cocotal Golf and Country Club are also within 3 miles (5 km).
A nightclub, 11 restaurants, and 3 outdoor pools are all featured at this all-inclusive property. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Relax with a drink at one of the 10 bars/lounges and enjoy perks like free self parking.
Jun 11, 2022 by Marcos Castillo
Dear Sherita, We would like to apologize for the delay answer and also for anything you might’ve encountered during your time with us that made your holidays less than perfect and left you with a negative perception of the service we provide our guests. That said, we use guest reviews to determine which areas we need to improve, which is why I have forwarded your suggestions for consideration to the corresponding department in order to avoid future inconveniences with our guests. On behalf of the Occidental Punta Cana and its staff, I would like to reiterate our appreciation for choosing to stay with us. I hope you reconsider giving us another opportunity to serve you and, this time, exceed your expectations. Best regards, Marcos Castillo General Director Occidental Punta Cana
May 16, 2022 by Marcos Castillo
Estimada Daniella, Apreciamos el tiempo tomado en compartir con nosotros la experiencia en Occidental Punta Cana. Estamos mas que felices de saber que hemos cumplido con sus expectativas. Hubiese sido muy beneficioso para nosotros conocer con mas detalles sus impresiones ya que, gracias a las observaciones de nuestros clientes podemos seguir mejorando la calidad de nuestros servicios. Esperamos regrese muy pronto! Marcos Castillo Director General Occidental Punta Cana Dear Danielle, We appreciate the time you took to share your experience at Occidental Punta Cana with us. We are more than happy to know that we have met your expectations. It would have been very beneficial for us to know your impressions in more detail since, thanks to the observations of our clients, we can continue to improve the quality of our services. We hope to return very soon! Marcos Castillo General Director Occidental Punta Cana
May 10, 2022 by Marcos Castillo
Dear Anthony, Thank you for sharing with all of us your recent experience at Occidental Punta Cana. Please accept our sincere apologies for the imperfections you describe in your review. All rooms reserved for new arrivals are as a rule double checked by our head housekeeper to ensure that everything in the room is functional and clean. You can be sure that your observations will be transmitted to the corresponding department for evaluation in order to avoid future inconveniences to our guests. We hope to have you back soon to show you our changes and demonstrate our commitment to the satisfaction of our guests. Best regards,
Feb 11, 2022 by Marcos Castillo - Occidental Punta Cana
Dear Jerrel, Thank you for sharing your feedback on your recent stay at Occidental Punta Cana, our main goal is to ensure we keep on delivering unforgettable holiday experiences to our guests. We look forward to your next visit. Best regards, Marcos Castillo General Manager Occidental Punta Cana
Feb 12, 2022 by Marcos Castillo - Occidental Punta Cana
Dear Melania, Thank you for reviewing your recent stay at Occidental Punta Cana. It is wonderful to hear we were able to make your stay special. We appreciate your choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best regards, Marcos Castillo General Manager Occidental Punta Cana
Dec 29, 2021 by Marcos Castillo - Occidental Punta Cana
Dear Noemi, Thank you for reviewing your recent stay at Occidental Punta Cana. It is wonderful to hear we were able to make your stay special. We appreciate your choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best regards, Marcos Castillo General Manager Occidental Punta Cana
Nov 19, 2021 by Marcos Castillo - Occidental Punta Cana
Dear RISHI, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest, as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay, we hope we can have yuou back in the future to ammend the impressions you got from us. Best regards, Marcos Castillo General Manager Occidental Punta Cana
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.
Occidental Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Occidental Punta Cana - All Inclusive offers its guests 3 outdoor swimming pools and a fitness center. There are 11 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 10 bars/lounges and a poolside bar. A free manager's reception is offered daily. WiFi is free in public spaces. A business center and a meeting room are available. A nightclub, spa services, and a terrace are also featured at the business-friendly Occidental Punta Cana - All Inclusive. Self parking is free. Smoking is allowed in designated areas at this 4-star Punta Cana property.
Available in some public areas: Free WiFi
Free self parking , Free parking nearby
Occidental Punta Cana - All Inclusive offers 860 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. These individually decorated and furnished accommodations include single sofa beds. Beds feature down comforters and premium bedding. Plasma televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
The property hosts a free manager's reception daily.
El Alcázar - Overlooking the pool, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Las Reses - This restaurant serves dinner only. Open select days.
La Hacienda - This restaurant specializes in Mexican cuisine and serves dinner only. Open select days.
Via Veneto - This restaurant specializes in Italian cuisine and serves dinner only. Open select days.
Caracolas - This restaurant specializes in seafood and serves dinner only. Open select days.
Room service is available.
3 outdoor swimming pools are on site along with a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are 6 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
Guests will be asked to pay the following charges at the property:
The charges below are included in your overall room price:
We've listed all charges provided to us by the property.