"The resort its self was beautiful. The employees were not so accommodating. If you choose to stay at this resort and do not stay at the level be prepa ... " More

By a verified traveler on Fri 06 Apr 2018

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Hotel Description

An all-inclusive stay in the heart of Bavaro awaits you at Meliá Caribe Tropical - All Inclusive. You'll be within a 20-minute walk of Palma Real Shopping Village and 2.3 km (1.5 mi) from Cocotal Golf and Country Club. Highlights at this beachfront resort include 13 restaurants, 10 outdoor swimming pools, and a full-service spa.

TVs with cable channels are featured in all 1140 rooms, and you can enjoy free WiFi, balconies or patios, and in-room childcare. Refrigerators, minibars, and coffee/tea makers are also available.

A relaxing visit to Yhi Spa can include hot stone massages and sports massages along with facials, body treatments, and aromatherapy. With 14 bars/lounges to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find sun loungers, and enjoy the 2 spa tubs and 8 outdoor tennis courts. Business travelers can take advantage of conference space and a business center. Additionally, you'll find a casino, a nightclub, and free WiFi in public areas. There's also the convenience of free self parking.

With a stay at this 4-star Bavaro resort, you'll be 3 km (1.9 mi) from Dolphin Island and 4.1 km (2.6 mi) from Manati Park Bavaro.

Meliá Caribe Tropical - All Inclusive ratings based on 242 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
3 out of 5

Nice resort

The resort its self was beautiful. The employees were not so accommodating. If you choose to stay at this resort and do not stay at the level be prepared to be treated poorly. The level takes precedence over the other section. The wait staff in the restaurants ignore you and forget to bring you items you request. For the price I paid I would expect better service from the melia and all of its employees.

Posted by , from New York on Apr 6, 2018

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Comment from Hotel Management

Apr 6, 2018 by Dariel Gómez, Community Manager

Dear Danielle, Thanks a lot for taking some of your valuable time to share your feedback with other travelers. We would like to thank you for your kind words regarding the resort. However, allow me to apologize for the inconveniences you encountered during your stay with members of our team. I am astonished to read your words, since our team is known for being always friendly and helpful. Rest assured, all our guests are the same for us. We try to offer you all a high quality service always. I am sorry if we didn’t give you this impression. Although we felt short of meeting all your expectations, we really hope you give us another opportunity to offer you the vacation of your dreams. Warm Regards,

4 out of 5

Melia Caribe Tropical Review

Pros: Once we knew about the specialty restaurants we really enjoyed the food! The pool and amenities were very nice.
Cons: Check-in process.
Location: The resort was not far from the airport and the beach was beautiful! We booked an excursion through Expedia that was wonderful!
Overall, the resort was very nice. The food was best at the specialty restaurants that were included in the all-inclusive package. The biggest issue with this resort is the check-in process. We had to wait quite some time and then it took another 1/2 hour just to check-in ourselves. We didn't receive needed information about specialty dining until after a few days through non-staff. The map we were given at check-in was not accurate due to a fire in November (also something we found out through others). The specialty restaurants involved in the fire were set-up in other temporary locations. The unfortunate part of this was that we were not able to enjoy them for the first few days because we didn't know they existed any more. There were also activities at the resort that we didn't know about because we weren't given a schedule. We had to go looking for it. All of this information should have been provided at check-in. The only other thing facility-wise were the updates in our bathroom and the resulting mess created (paint drips, unpainted sheetrock).

Posted by , from MN on Apr 2, 2018

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Comment from Hotel Management

Apr 4, 2018 by Dariel Gómez, Community Manager

Dear Guest, I would like to thank you for taking some of your precious time to share your valuable feedback. We appreciate your kind and honest words. We are delighted to know you had a pleasant stay at Meliá Caribe Tropical. However, I am so sorry for the inconveniences you encountered during check in, I apologize if the process was longer than necessary and you did not receive the appropriate information regarding our hotel and facilities. Please, rest assured, I will address your concerns with the front desk department to prevent any future complaints. I am sorry also for the mess in your room. I will definitely share this matter with the departments involved. Thanks again for choosing us. Hopefully we will be welcoming you again in the near future, but next time, with a fast an accurate check in process. Warm Regards,

4 out of 5

Melia Caribe Tropical

Pros: The hotel was expansive and very well maintained. I liked that there were so many choices of restaurants in which to eat
Cons: There seems to be three separate sections of the resort: "Melia," "LEVEL," and "ADULTS ONLY". it was little confusing sometimes.
Location: A local mall was nice to walk to, you could run/walk on the beach, get scuba lessons, rent boats, snorkeling tours, the Scape Park was great
We had a junior suite, which had two twin beds in the main bedroom. Separated by a thin curtain was another twin bed and one trundle bed. My 15 and 12 yr old daughters decided to use the trundle for sleeping and the other bed as a luggage rack. We are a family of four and it was a little tight. Overall, the resort was extremely clean and well maintained. The food at the buffets was amazing: vegetables, vegetable and fruit salads, cheeses, deli meats, cooked meats, pastas, breads, desserts, and drinks were in endless supply. It was a little confusing where to go for dinner, but we got the hang of it by the second day: only two places open for breakfast and lunch and all restaurants were open for dinner. There were, however, two restaurants where we had to make reservations for additional fees per person. The staff was very nice and helpful whenever we needed anything. There was rain three out of the 6 days we were in Punta Cana, but the rain did not last all day and we managed to get to the beach and pool everyday. We booked a couple of excursions before we arrived and had an amazing time. I did not appreciate being accosted by vendors while walking down the beach. This has nothing to do with the resort (Melia had guards on their beach preventing vendors from pestering us). I found that if we were running on the beach, 'they' did not bother us, but it would have been nice to go for a walk without having to shoo away local vendors every ten feet.

Posted by on Mar 30, 2018

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Comment from Hotel Management

Mar 31, 2018 by Dariel Gómez, Community Manager

Dear Guest, I would like to thank you for taking some of your precious time to leave us an honest and detailed review of your experience at Meliá Caribe Tropical. We really appreciate it. We strive to offer you a high quality service in all the areas of our hotel and it is a pleasure to know you enjoyed your stay with us. However, I am sorry to know you don’t feel comfortable with the three different areas we offer our guests. I can assure these areas are specifically tailored to meet the needs of the different types of guests we receive daily at our property. But, remember, you are important to us, no matter what type of section you choose. Thanks again for your kind review and we look forward to welcome you again in the near future. Warm Regards,

5 out of 5

Excellent vacation

Very good hotel. Family oriented. We had a very nice vacation.

Posted by on Mar 6, 2018

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Comment from Hotel Management

Mar 10, 2018 by Dariel Gómez / Community Manager

Receive warmest greetings from Melia Caribe Tropical. We appreciate the time spent to share your recent family experience in our Paradise. We are much honored to learn that your stay was up to your expectations and that our facilities and services positively contributed to provide you an excellent experience during your stay. We appreciate your kind words and please consider this as your home away from home and the place we will be anxious to have you back.

5 out of 5

Amazing

Everything was beyond my expectations. The grounds are beautiful. We did not upgrade to the level, but for the extra cost I really don't feel we missed out very much. The food was very good. Great beach but the employees were the best. Always friendly and helpful. 2 things to be aware of. Check in can take a while but I had read this in reviews before so it was expected. The drinks are not the stromgest. A tip to the bartender will help. Over all, I have to say it was my best vacation to date.

Posted by , from Toledo, Ohio on Feb 13, 2018

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Comment from Hotel Management

Feb 20, 2018 by Dariel Gómez / Community Manager

Dear John, After a warm greeting from Melia Caribe Tropical, we would like to thank you for having selected our hotel to enjoy your holidays in the Caribbean. As a service oriented company, this kind of comments makes us feel that we are in the correct way to reach the perfections in our services. It pleases us to learn that we were able to go beyond your expectations as well as it gratifies us to learn that you could identify the friendliness and attentiveness of our team. Once more we would like to thank you for your constructive review, we will be more than honored to have you back in this, your Paradise in the Caribbean.

5 out of 5

First Time Dominican Republic

We stayed at the Melia Caribe Tropical Resort . Our experience was fantastic would definitely return. Meals were good ! Beach was beautiful. Rooms were clean and comfortable. Once you get acclimated to the resort you find it is a great place to relax.

Posted by , from NH on Feb 11, 2018

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Comment from Hotel Management

Feb 12, 2018 by Dariel Gómez / Community Manager

Dear Joe, We appreciate the time taken to share your impression about your recent stay with us. It pleases us to learn that thanks to our facilities and services you have gotten an amazing experience from your first time in Dominican Republic. Once more we would like to thank you for having selected us, we hope to have the honor to host you back in this your home away from home.

5 out of 5

Overall a fantastic experience

Cons: The food quality and temperature at buffets, and quantity and taste at a la carte restaurants. The French restaurant was fantastic while Capri was bad
Our stay at Melia Caribe Tropical has me wanting more. We only stayed for 3 nights, but wish we had stayed the whole week. It's a beautiful property with incredibly friendly staff. The food isn't the absolute best and the inclusive drinks are very sugary and low in alcohol content, but not so bad that I would never come back. I would absolutely recommend this. We met a few friends that were part of The Level and if we were to return, we would definitely do that.

Posted by , from Washington, D.C on Jan 30, 2018

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Comment from Hotel Management

Feb 20, 2018 by Dariel Gómez / Community Manager

Dear Guest, We would like to thank you for having selected us to enjoy your holidays in Punta Cana as well for the time taken to share your impressions and having recommended us. We are pleased to learn that you were able to enjoy our services and facilities, what results in an unforgettable experience. We appreciate your comments regarding our Beverages which have been shared with our Food & Beverage department in order to ensure the quality of our services here in your home away from home, where we will be delighted to have you back soon!

4 out of 5
The check in process took a long time but I knew that going into it which made it not so bad. My room never got hand towels replaced ever the entire trip but the cleaned well. The wait staff at the restaurants were so kind and sweet. Food was good.

Posted by on Jan 8, 2018

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4 out of 5

Wrong room

Requested a wheelchair assisted room but was assigned a room on the second floor! Front desk gave my cousin a hard time about changing to the correct room. It took her about 2 hours to get in contact with the right person in regards to getting the room changed. She was then told that there was nothing they could do until the following day. This was a huge inconvenience since the reservation was for 3 nights. The room wasn’t ready until about 3pm he next day, however we were at the wedding so it wasn’t possible to switch rooms at that time. Very disappointed with Melia Caribe

Posted by on Nov 29, 2017

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Comment from Hotel Management

Dec 8, 2017 by Dariel Gómez / Web community Liaison

Dear Guest, Receive sunny greetings from Melia Caribe Tropical! We would like to thank you for the opportunity to receive you in our Paradise and for the time taken to share your impressions. As a service oriented company, we are very regret to learn that we were not able to fulfil your expectations due to the inconveniences with the room, which have been shared with the departments involved in order to take the corrective actions and continue improving the experiences we offer to our guests. We assure you that this is not the kind of service we are committed to offer. We will be anxious to have you back to continue giving our best in this your second home in Punta Cana.

3 out of 5

Disappointing to say the least

We absolutely NEVER write reviews...we aren’t picky and it doesn’t take much to please us (my husband and I). BUT....I feel compelled to write one now...that is saying something! Pros: Pretty, clean beach/pool, enjoyable swimming, plenty of chairs and no need to get up at 7AM to grab one, wild peacocks (friendly) on the property...free reliable WIFI. Andddd that’s all I can come up with for this section. Cons: PICS and reviews online are VERY deceiving! Slow, disorganized check-in (got wrong room and took 3 hours to get the right one...and we had to wait while this happened and lost a whole pool day). Massive property, not conducive to walking, had to rely on golf carts and “trains” (slow, unreliable, creaky, leaky etc.) Property in DESPERATE need of updating and revamping. Roof leaked and power was out for 12 hours (they didn’t really seem to care and didn’t offer to compensate us). Food was meh (and we aren’t picky eaters) and liquor below bottom shelf. Top shelf is extra...as is room service. Finally, if you don’t upgrade to “the level” be prepared to be treated like a 2nd class citizen...all in all VERY disappointing. We won’t be visiting again. EVER.

Posted by , from waterbury CT on Nov 20, 2017

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Comment from Hotel Management

Nov 23, 2017 by Dariel Gómez / Web community Liaison

Dear Brooke, We appreciate the time taken to share your impressions with us. One of our aims is to build strong-trusted relationships with our guests, therefore we are very regret to learn that our property was not up to your expectations. Please receive our sincerest apologies, we have pass on your comments to the departments involved in order to identify and subsequently take the corrective actions. Once more we would like to thank you and sincerely hope to have you back in this, your second home in Punta Cana.

About the Meliá Caribe Tropical - All Inclusive

Location Playas De Bavaro, Punta Cana, La Altagracia 23000

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)
  • Dining availability limited at one or more venues

Activities and facilities/equipment
All non-motorized water sports are included.

Land activities

  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball
  • Access to golf course
  • Golf green fees
  • Transportation to golf course

Lessons/classes/games
  • Dancing
  • Language

Kids' club

  • Supervised activities for children ages 12 years old and younger

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included

  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Snorkeling excursions
  • Snorkeling gear
  • Windsurfing equipment
  • Premium food items
  • Premium or imported alcoholic beverages
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours
  • Transportation to offsite activities

Property Features

Meliá Caribe Tropical - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Meliá Caribe Tropical - All Inclusive you can cool off in one of the 10 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 13 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 14 bars/lounges. Public spaces have free WiFi. This all-inclusive resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free.

  • 1140 guestrooms or units
  • 2 levels
  • 13 dining venues
  • 3 swim-up bars
  • 14 bars or lounges
  • Casino
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Wedding services available
  • Game room or arcade
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 10
  • Free WiFi
  • Children's pool
  • Outdoor tennis courts - 8
  • Children's club (free)
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Babysitting or childcare
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Punta Cana (PUJ-Punta Cana Intl.) (20.4 km / 12.7 mi)
  • Parking: Free self parking

Room Amenities

Meliá Caribe Tropical - All Inclusive offers 1140 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies or patios. Cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Bavaro resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested. Renovation of all guestrooms was completed in May 2012.

  • Private balcony or patio
  • Minibar
  • Television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Meliá Caribe Tropical - All Inclusive has 13 restaurants on site.

Nearby Activities

Golfing is available on-site at the 27-hole Cocotal Golf & Country Club. This par 36/72 World Class Championship Golf Course, designed by José Pepe Gancedo, offers professional golf lessons (surcharges) at the Sol Meliá Golf Academy. Calloway golf equipment, including golf bars, are available for rent at the pro shop. Golf carts are mandatory (surcharge for rental).



The recreational activities listed below are available either on-site or near the hotel; fees may apply.

  • Snorkeling on site
  • Golfing nearby
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Windsurfing on site
  • Parasailing on site
  • Ziplining on site
  • Playground on site
  • Ecotours nearby
  • Rowing or canoeing on site
  • Fitness classes on site
  • Sailing on site
  • Basketball on site
  • Scuba diving on site
  • Golf lessons available nearby

Spa Services

  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Reflexology
  • Sports massage
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Hotel Names

  • All Inclusive Caribe
  • Caribe Tropical
  • Meliá Caribe
  • Melia Caribe Punta Cana
  • Meliá Caribe Tropical
  • Meliá Caribe Tropical All Inclusive
  • Meliá Caribe Tropical All Inclusive Punta Cana
  • Melia Caribe Tropical Punta Cana
  • Meliá Caribe Tropical Punta Cana
  • Melia Caribe Tropical Resort
  • Melia Hotel Punta Cana
  • Melia Punta Cana
  • Meliá Tropical
  • Melia Tropical Punta Cana
  • Punta Cana Melia Caribe Resort
  • Punta Cana Melia Caribe Tropical
  • Tropical All Inclusive
  • Tropical Caribe

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Promotions

Free Unlimited Golf
Book a stay in any room or rate category and receive free, unlimited access to the Cocotal Golf & Country Club 27-hole world-class championship golf course.
Valid for all room and rate categories. Golf cart is mandatory and not included. Complete details available upon check-in. Offer may not include taxes or gratuities. Other restrictions may apply.

1 Child Stays and Eats Free

Book a stay in any room category (except "Deluxe Room") now - May 31, 2018, for travel May 1 - December 22, 2018, and 1 child age 12 and younger stays and eats free when staying in the same room as parents.

Free stay reflected in rate at booking. Maximum 1 child age 12 and younger stays and eats free with paying adults. Full details at check-in. Offer may not include tax or gratuity. Offer can be combined with other promotional offers. No refunds for any unused portion of offer. Other restrictions and blackout periods may apply.