"Loved everything about the resort. We upgraded to The Level Adults Only and were so glad we did. Beautiful resort, great food and friendly staff. Thei ... " More

By a verified traveler on Wed 15 Aug 2018

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Hotel Description

4-star all-inclusive property near Bavaro Beach, connected to a shopping center

Beachfront retreat

Within 6 miles (10 km) of this Punta Cana property, you'll find Bavaro Beach and Downtown Punta Cana. Los Corales Beach and Palma Real Shopping Village are also within 6 miles (10 km).

All-inclusive

This all-inclusive property features a casino, a full-service spa, and a nightclub. Spend a day at the beach snorkeling, or relax with sun loungers and beach umbrellas. There's fun for all ages with a free kid's club and a children's pool, and in-room childcare is an added bonus.

Free WiFi, cable TV

The 1140 guestrooms have TVs with cable channels and offer free WiFi and balconies or patios. Other amenities include minibars, coffee/tea makers, and free bottled water.

Premium Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Level, Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Meliá Caribe Tropical - All Inclusive ratings based on 260 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Meliá Caribe Tropical - All Inclusive

Everyone (74) Family (4)
5 out of 5
Loved the hotel! The employees were awesome, everyone of them was kind and made our stay very enjoyable. The beach and the pool are beautiful, everything is so easy to get too. Nightlife was always entertaining and fun for us. They have everything you need at the resort, it’s amazing. I enjoyed every second of this vacation!

Posted by on Jan 13, 2019

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Comment from Hotel Management

Jan 13, 2019 by Sugeidy Álvarez, Community Manager

Dear Guest, Wow! We love your amazing review and sincere appreciation of our resort, beach, pools, entertainment and the warm and friendly attitude of our team. Thanks for sharing your enthusiastic words with us and other travelers. Your family at Meliá looks forward to welcome you back. Warm Regards, Sugeidy Álvarez Community Manager

2 out of 5
This was my third time staying at this resort and there is a reason I have booked this resort three times, I absolutely loved it before... However, to say this trip (12/15/2018 - 12/22/2018) was disappointing is an understatement. When I arrived, I expected the same experience as in the past and looked forward to checking into my room in a nice relaxing environment, I WAS WRONG! Instead I arrived to find half of the lobby and resort under construction. Constant construction noise from jack hammers, power washers, generators (everything loud noise you want to escape from on vacation) filled what was remaining of the lobby and check-in area. Adding to the frustration, check-in took the better part of two hours with the resort not being able to confirm my reservation. Unfortunately there were even more issues which I do not have enough room to type out here so I'll try to summarize it as much as possible. The entire property was under construction and was like walking through a construction site rather than a tropical resort. The property features states there are 13 dining facilities - Only six were open during my stay. We were offered a "tour" and breakfast of the new Circle facility which turned into a 5 hour sales pitch and we couldn't say "No" enough and kept getting handed off from one person to another. Management was non-existent and tracking anyone down was no less than a 2 hour waste. Sadly as a result from my experience, I will not be returning here.

Posted by , from Detroit, MI on Jan 2, 2019

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Comment from Hotel Management

Jan 3, 2019 by Sugeidy Álvarez, Community Manager

Dear Guest, We would like to thank you for the time you invested to share your comments and thoughts with us. Whilst an apology won’t change the outcome of your experience, I extend it sincerely. Our goal is to offer you a perfect getaway and, in this sense, we recently updated some of our areas and facilities. I am really sorry if you encountered difficulties due to the renovation project. We worked hard to prevent disturbances to our guests and to offer all the expected services. I am sorry if this was not your case. Moreover, I apologize if you did not appreciate the Circle presentation. Please, be certain, our goal was to offer you the possibility to enjoy our new Circle facility. Rest assured, your comments will be discussed with the Circle team. We really hope you give us another opportunity to change your perception of our resort and show you all the beautiful surprises we have prepared just for you. Warm Regards, Sugeidy Álvarez Community Manager

4 out of 5
Close to the beach.. No bathtub or hot tub in room.

Posted by , from New Orleans, LA on Nov 4, 2018

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Comment from Hotel Management

Nov 4, 2018 by Dariel Gómez, Community Manager

Dear Carlissia, Thanks a lot for the valuable time you invested to share your comments and thoughts with us. We are glad to know you had a wonderful time at Meliá Caribe Tropical. However, I am sorry to realize we were not able to fulfill your expectations completely. Rest assured, we will share your comments regarding the hot tub in the rooms with our management. We really hope you come visit us again in the near future. Warm Regards, Dariel Gómez Community Manager

3 out of 5

Posted by on Oct 26, 2018

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Comment from Hotel Management

Oct 26, 2018 by Dariel Gómez, Community Manager

Dear Guest, Thanks a lot for the time you invested to share your rating with us. I am really sorry to realize we did not fulfill all your expectations. Hopefully, you will give us another opportunity to welcome you back, so we can change your perception of our resort and offer you an unforgettable vacation time. Warm Regards, Dariel Gómez Community Manager

4 out of 5
I love it the staff was great the room I was place after buying a wonderful deal with circle crew was awesome they accommodated me to another level with much more excellent service.

Posted by , from Bronx on Oct 23, 2018

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Comment from Hotel Management

Oct 23, 2018 by Dariel Gómez, Community Manager

Dear Yvonne, First of all, I would like to thank you for becoming part of our family. This will be the beginning of a wonderful experience. Thanks for your kind words and your appreciation of our hotel, its facilities and services. We look forward to welcome you back in the near future. Your family at Meliá will be awaiting your return. Warm Regards, Dariel Gómez Community Manager

4 out of 5
The room and ambiance of the hotel was wonderful! The only thing I didnt like was the food and the drinks. I would have liked more of an selection of items to eat and the drinks were not mixed well.

Posted by , from Miami, Florida on Oct 9, 2018

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Comment from Hotel Management

Oct 10, 2018 by Dariel Gómez, Community Manager

Dear Staycee, Thanks a lot for your feedback. We truly appreciate your kind words, as well as the valuable time you dedicated to share your comments with us. We thank you sincerely for your appreciation of our hotel, its atmosphere, facilities and accommodations. However, I am sorry to realize our gastronomy was not up to the standards you expected. Rest assured, your valuable comments will be addressed with our Food and Beverage department. Hopefully, we will have another opportunity to welcome you back at Meliá Caribe Tropical. Warm Regards, Dariel Gómez Community Manager

4 out of 5

Great resort!

Loved everything about the resort. We upgraded to The Level Adults Only and were so glad we did. Beautiful resort, great food and friendly staff. Their service was amazing. Jonathan Pache made our stay there extremely pleasant. He helped us with everything we needed. Will definitely return.

Posted by , from Nee York on Aug 15, 2018

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Comment from Hotel Management

Aug 17, 2018 by Dariel Gómez, Community Manager

Dear Annette, Thanks for your awesome and sincere feedback. We truly appreciate your words and the time you invested to share your comments and thoughts with us. We are delighted to hear how much you enjoyed your vacation time at Meliá Caribe Tropical and we thank you for upgrading to The Level. Please, accept our gratitude for your appreciation of our food, services and the courteous and professional service provided by our team. Rest assured, we will share your comments with Jonathan Paché. We look forward to welcome you back in the near future. Warm Regards, Dariel Gómez Community Manager

3 out of 5
Bad food and bad alcohol. All alcohol was watered down and only the cheap stuff was included. Buffet food was the same frozen foods every day.

Posted by , from FL on Aug 6, 2018

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Comment from Hotel Management

Aug 9, 2018 by Community Manager

Dear Tigre, Thank you for deciding to stay in our hotel during your holidays. We appreciate you used this channel to express your impressions, although it is sad to learn that the food options and drinks were under your expectations. Rest assure our Food & Beverage department will receive your comment. Nonetheless, I desire to clarify the cocktails are prepared with a determine amount of alcohol, nevertheless, you can request more according to your preference, and in case you desire it to be stronger. Hopefully this exprecience won`t prevented you from giving us an opportunity to host you again in the future. We are more than willing to change this impression. Best regards,

3 out of 5

Great food and staff

Pros: The restaurants were great and the staff was super friendly. The hotel is very beautiful.
Cons: The inner transportation
Pros: Great food and restaurants Friendly Staff Really Beautiful Scenery Cons: Hotel was being remodeled, only one lobby was in use The inner transportation was slow

Posted by on Aug 3, 2018

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Comment from Hotel Management

Aug 4, 2018 by Dariel Gómez / Community Manager

Dear Abraham, Thank you for sharing your opinion with us and other travelers about your experience in our hotel. Our passion is to exceed our guests’ expectations; therefore, we are much honored to learn that our restaurants and overall the attentiveness and cordially of our team helped us to provide you a memorable experience. Please accept our apologies for improvement of some areas. You can rest assure that our main purpose is no other than to provide a renovated service to all our guests. We appreciate your comments regarding transportation, which have been shared with our departments involved in order to ensure the quality of our services. Again, we appreciate your preference and sincerely hope to have you back soon to this, your home away from home.

1 out of 5
I thought I was getting a Deluxe Room with a King Size Bed, instead I received a room which was far from pool/beach, and restaurants with two full beds. The floors were not swept or mopped the entire stay which is completely unacceptable. We had several issues throughout the week: 1) Waited 2 1/2 hours after check in to receive our luggage. 2) Had a large bug in room- front desk was notified, however after returning from an all day excursion, bug was still in room until 10:30 p.m. that evening! 3) Trolley service was slow and often times there were no seats available, causing us to wait for another one. This wasted alot of our time throughout the day. 4) Door key would not work at one point. After calling front desk 3 times, we were forced to wait at least 30 minutes in the hot sun for maintenance to arrive. 5) Service was slow at dinner and we had to wait 30-45 minutes at times to be seated. I've never had to wait at all at an all inclusive and shouldn't have to. 6) The development smelled like horse manure which was quite disturbing. 7) Bottled water was unavailable at any of the bars 8) The only quality restaurant was La Maison, and buffets at American Grill and Algora- we were served raw chicken one night, food was extremely salty and not cooked well 9) Last but not least, there was an extreme language barrier, as many employees only spoke Spanish and not English. The amount of solicitors on beach were irritating as they attempted to sell you products/services all day.

Posted by , from Brooklyn, N.Y. on Aug 2, 2018

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Comment from Hotel Management

Aug 2, 2018 by Dariel Gómez / Community Manager

Dear Lisa, Thank you very much for having share with us and other travelers your recent impressions in our hotel. Our passion is to provide the best experiences to our guests; therefore, it saddens us to learn that due to the points mentioned you have not being able to receive the memorable experience we would have wished. Please receive our sincerest apologies for the situations encountered in your room and the location of the same; normally, our Maintenance and Housekeeping department revise our rooms in order to ensure our guests enjoy a relaxing environment; nevertheless, we understand there is always room for improvements. We appreciate your observations regarding our services, including transportation, you can rest assure that your comments will help us to continue offering the best experiences. Please receive our apologies for the situations that may have arisen about language barriers, you can rest assure that our team is constantly trained to ensure they offer the best experiences to our guests. You can rest assure that they do their best from their Spanish mother language. Again, we appreciate your comments and sincerely hope you can give us second chance to show the changes in this, your home away from home.

About the Meliá Caribe Tropical - All Inclusive

Location Playas De Bavaro, Punta Cana, La Altagracia 23000

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)
  • Dining availability limited at one or more venues

Activities and facilities/equipment
All non-motorized water sports are included.

Land activities

  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball
  • Access to golf course
  • Golf green fees
  • Transportation to golf course

Lessons/classes/games
  • Dancing
  • Language

Kids' club

  • Supervised activities for children ages 12 years old and younger

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included

  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Snorkeling excursions
  • Snorkeling gear
  • Windsurfing equipment
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours
  • Transportation to offsite activities

  • Access to onsite clubs included
  • Taxes included
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Soccer (football) included
  • Childcare not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Transportation to offsite activities not included
  • Golf included
  • Offsite tours not included
  • Golf - green fees included
  • Golf - transportation to golf course included
  • Windsurfing equipment not included
  • Sailboats not included
  • Snorkeling gear not included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Language classes/lessons included
  • Gratuities included
  • All food and beverages included
  • Food and beverage restrictions apply
  • One or more venues limit dining availability
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Minibar (all beverages included)
  • All non-motorized water sports included
  • Onsite live performances included
  • Theme parties included

Property Features

Meliá Caribe Tropical - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Meliá Caribe Tropical - All Inclusive you can cool off in one of the 10 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 13 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 14 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free. Smoking is allowed in designated areas at this 4-star Punta Cana property.

  • 1140 guestrooms or units
  • 2 levels
  • 13 dining venues
  • 3 swim-up bars
  • 14 bars or lounges
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Wedding services available
  • Game room or arcade
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 10
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 8
  • Children's club (free)
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Punta Cana (PUJ-Punta Cana Intl.) (17.6 km / 11 mi)
  • Parking: Free self parking

Room Amenities

Meliá Caribe Tropical - All Inclusive offers 1140 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies or patios. Cable television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Private balcony or patio
  • Minibar
  • Television
  • Cable channels
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.

Meliá Caribe Tropical - All Inclusive has 13 restaurants on site.

Nearby Activities

Golfing is available on-site at the 27-hole Cocotal Golf & Country Club. This par 36/72 World Class Championship Golf Course, designed by José Pepe Gancedo, offers professional golf lessons (surcharges) at the Sol Meliá Golf Academy. Calloway golf equipment, including golf bars, are available for rent at the pro shop. Golf carts are mandatory (surcharge for rental).



The recreational activities listed below are available either on-site or near the hotel; fees may apply.

  • Snorkeling on site
  • Golf driving range on site
  • Golfing nearby
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Windsurfing on site
  • Parasailing on site
  • Playground on site
  • Ecotours nearby
  • Rowing or canoeing on site
  • Boat tours nearby
  • Fitness classes on site
  • Sailing on site
  • Basketball on site
  • Scuba diving on site
  • Golf lessons available nearby

Spa Services

  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Reflexology
  • Sports massage
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 3 PM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No elevators

Hotel Names

  • All Inclusive Caribe
  • Caribe Tropical
  • Meliá Caribe
  • Melia Caribe Punta Cana
  • Meliá Caribe Tropical
  • Meliá Caribe Tropical All Inclusive All-inclusive property
  • Melia Caribe Tropical Punta Cana
  • Meliá Caribe Tropical Punta Cana
  • Melia Caribe Tropical Resort
  • Melia Hotel Punta Cana
  • Melia Punta Cana
  • Meliá Tropical
  • Melia Tropical Punta Cana
  • Punta Cana Melia Caribe Resort
  • Punta Cana Melia Caribe Tropical
  • Tropical All Inclusive
  • Tropical Caribe

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.