"The Dreams resort is an excellent vacation destination. There are many food choices and the drinks are good. This all inclusive resort has a great s ... " More

By a verified traveler on Wed 17 Jan 2018

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Deluxe Garden View Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$251 per night

Premum Swim Out Adults Only King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Partial Ocean View King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Partial Ocean View Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Partial Ocean View King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Swim Out Adults Only Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Hilton La Romana, an All-Inclusive Family Resort ratings based on 40 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton La Romana, an All-Inclusive Family Resort

Everyone (7)
1 out of 5
The service staff (waiters, bar staff, etc) was great....but the management and check-in staff was terrible. If you are thinking to upgrade to preferred status, don't do it!! Not worth the money. It took us well over an hour to check-in and there was no line!! They say you get a private pool area and beach area but these are NOT monitored at all. We could have had access without paying the extra cost. And the upgraded mini bar is simply a joke!! When we complained after the first day, we were told there was no manager on duty. We said we'd be happy to be moved, they said it wouldn't be a problem and didn't move us. And when we were FINALLY able to speak to a manger upon check-out....we were told you stayed in the room so you will not be refunded. I will never stay at a Dreams resort again!! Terrible customer service!!!

Posted by , from Chicago, IL on Nov 19, 2018

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Comment from Hotel Management

Nov 21, 2018 by Paola Montas

Dear Denise, We sincerely apologize if there were any shortcomings in our end. We kindly would like to invite you to reach us with further details about your stay. Your remarks are truly valuable for us.  Kindest regards,

5 out of 5
Great experience. The food was great. Staff was hospitable. Lots of entertainment options.

Posted by , from NY, United States on Sep 24, 2018

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Comment from Hotel Management

Sep 25, 2018 by Paola Montas

Dear Carol, It is a pleasure to read through such a detailed overview of your visit to Dreams La Romana. We sincerely appreciate the time invested on writing this review. Hope to see you soon.

5 out of 5

Great resort, location and staff

The Dreams resort is an excellent vacation destination. There are many food choices and the drinks are good. This all inclusive resort has a great staff who is both friendly and attentive. There are a great deal of activity choices or you can just lay on the beach or by the pool. I had a great time and will return in the future.

Posted by on Jan 17, 2018

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Comment from Hotel Management

Jan 23, 2018 by Lourdes Brador

Dear Guest, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. We are very happy to learn that your stay was a most pleasant one, and that you were highly satisfied with our service. We have strived to deliver the most memorable experience to our valued guest. We highly appreciate your gracious comments here and have shared it with our team. We sincerely look forward to welcome you back on a future occasion and provide you with the exceptional quality and service that characterizes our brand and resort. Best regards.

2 out of 5

Inconsistent, with mixed emotions

Overall vacation was inconsistent. Some staff were over the top in making our stay memorable. Other staff members treated us like an inconvenience and blamed us for their mistakes. Stating it was a language barrier when we knew what they were saying. Drinks where heavy on the liquor and food was abundant and tasted moderate. Music played into all hours of the night. We slept great after laying on the sandy crowded beach all day.

Posted by , from Wisconsin on Apr 30, 2017

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5 out of 5

Dreams La Romana is a wonderful place.

Pros: The service, the selections of food and beverages. The size and space.
Cons: Some of the towels were rough and thin.
Location: La Romana has excursions as well as Alto De Chavon. Saona and Catalina islands are a must.
My new wife and I spent our Honeymoon at the Dreams La Romana. We spent 8 full days and 8 nights. We booked through Travelocity. We arrived 3:30 PM Sunday and was greeted by wonderful staff. It was a bit overwhelming at first but they really do mean to take care of you and make you feel welcome. Aside from our room not being ready when it was supposed to everything else was excellent. The restaurants are great. Some simple with true Dominican food and other more elegant with a specific cuisine attached to it. They have a preferred section and a regular section. For the extra money I recommend the preferred section as the regular pools can become very crowded at times but bearable. The entertainment was amazing and always something to do from yoga, to water aerobics, volleyball, lounging on the beach, snorkeling, etc.The staff is the best part. Do yourself a favor and learn a bit of Spanish as they will appreciate it and it goes a long ways. And if not, still try to communicate with them. Do so with a smile on your face. They have huge hearts and are very welcoming so don't be rude and "expect" to be treated like kings just because you paid for it. And even small tips go a long ways. This place can be what you make it; quiet and quaint, or loud and energetic.Visit the Altos de Chavon when you go. You wont regret it! All this is coming from a couple that travels the Caribbean often and we must say this place rocks. The overall country is beautiful but rough but the people rock!

Posted by , from Virginia on Nov 3, 2015

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5 out of 5
Pros: The STAFF
Cons: The bathroom and furniture
The hotel was excellent,they had nice restaurants,the food was good and plenty of it The beach and pool was clean, The room needs update and was humid

Posted by , from Orlando,FL on Aug 17, 2015

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4 out of 5

Family time

Pros: See above
Cons: Get rid of the sales both at the entrance/ exit of the main dining hall, better liquor and fix the roads leading up to the resort.
Location: Punta is close by with great shops.
Went there with wife and daughter for a short weekend, the overall staff was good. Check-in was quick and easy, they gave you all the information in the packet so that you can choose what you wanted to do. Fix the road leading up to the resort. If you are from there you are treated differently which is typical almost as if the natives are not welcome. Don't like the idea that you had to pay for WiFi even though it was only $5 a day for each device then we couldn't get it to work but they refunded the cost. The top of the shower wall was not clean, I only noticed this because I'm tall. Don't like the idea of the pushy sales guy Wilfred at the sales desk trying to get you to listen to their speeches about product(time share ?) as you leave the main dining hall; just accept the word No and let the people enjoy their vacation. The liquor is cheap liquor. The food was good, beaches great, plenty of beach chairs and shade, my daughter love the pools, plenty of pools to choose from. I like the idea that the had the basketball game on the big screen. The food and hostess at the main dining hall was great. The ladies in the desert cafe were great along with ladies in the gift shop; there was a problem with price on a shots but they took care of it. Overall a very nice family resort and I we would stay there again; the positives outweigh the negatives.

Posted by , from Florida/ Dominican Rep on Jun 20, 2015

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5 out of 5

great amenities and entertainment!!!

My husband and I  were looking for an all inclusive Caribbean vacation and Dreams La Romana came highly advertised by one of my co-workers who visited it several times (she visited a lot of other all inclusive resorts in Mexico and Dominican Republic). Our experience was great! The rooms were spacious and very clean. The food was good. Drinks were delicious. The entertainment team was working seemed like 24/7. We took 2 excursions from the hotel that were amazing: Saona Island and Buggies. Useful tip: you have to negotiate the price as much as you can. Overall hotel amenities were beautiful. We got the preferred club but didn't use it's benefits too much, only free internet and little buffet at the lounge. The pool at the preferred club is beautiful and quiet but we prefer the beach so we made no use of the pool.

Posted by , from Astoria, NY on Sep 10, 2013

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4 out of 5

Nice place to stay

Cons: No free Internet, Noisy, Poor breakfast
Good beach and sea. Room was very noisy - it at the end of the building.

Posted by , from Philadelphia, PA, USA on Nov 21, 2012

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1 out of 5

Service was terrible

Cons: Nothing close, No free Internet
I visited in October 2012. The place is beautiful but the services is terrible. Also I left my new iphone recharging while I grabbed breakfast and when I returned it was gone. I called the hotel security which were not helpful at all! They said they would investigate but never heard back from anyone even when I tried to track someone down, I didn't get anywhere. The food is not great either. I was very disappointed. Internet not free and the local town was really far.

Posted by on Oct 18, 2012

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About the Hilton La Romana, an All-Inclusive Family Resort

Location Playa Bayahibe, San Rafael Del Yuma, La Altagracia 23000

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Surfing/boogie boarding
  • Windsurfing

Land activities
  • Bicycling
  • Tennis

Kids' club

  • Supervised activities for children between 3 and 12 years old

  • Food and beverage restrictions apply
  • Kayaking included
  • Surfing/boogie boarding included
  • Windsurfing included
  • All available beverages included
  • Taxes included
  • Bicycling included
  • Buffet and à la carte dining
  • Gratuities included
  • All land activities, and recreational facilities and equipment included
  • All food and beverages included
  • Tennis included

Property Features

Hilton La Romana, an All-Inclusive Family Resort is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Hilton La Romana, an All-Inclusive Family Resort you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 10 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 6 bars/lounges. Public spaces have free WiFi. This all-inclusive resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking is available. Smoking is allowed in designated areas at this 4-star Bayahibe resort.

  • 751 guestrooms or units
  • 3 levels
  • 10 buildings
  • 10 dining venues
  • 3 bars by the pool
  • 6 bars or lounges
  • 6 conference rooms
  • 26165 sq ft of conference space
  • 2430.78 sq m of conference space
  • Built in 1997
  • Casino
  • Nightclub
  • Bar on the beach
  • Swim-up bar
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: La Romana (LRM-La Romana Intl.) (15.1 km / 9.4 mi)
  • Parking: Free self parking

Room Amenities

Hilton La Romana, an All-Inclusive Family Resort offers 751 air-conditioned accommodations with iPod docking stations and DVD players. Rooms open to balconies. Televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • Cable channels
  • DVD player
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Buffet - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Entertainment

Nightly shows, live music, and shows with audience participation organized by the hotel's entertainment team.

Nearby Activities

Guests can enjoy the use of 3 swimming pools, plus a kids pool, 4 tennis courts, kayaking, surfing/boogie boarding, and windsurfing on site.

The majority of on-site recreational activities and facilities described below are included in the room rate for this resort. Horseback riding, however, incurs a surcharge.

The recreational activities listed are on site; fees may apply.

  • Snorkeling on site
  • Free bicycles on site
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Parasailing nearby
  • Horse riding/rental on site
  • Tennis lessons on site
  • Volleyball on site
  • Kayaking on site
  • Windsurfing on site
  • Playground on site
  • Fitness classes on site
  • Golf lessons available nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

The hotel's full-service Spa has 12 treatment rooms for singles or couples and offers a menu of hydrotherapies and body treatments. The spa features a Swedish sauna, steam rooms, and exotic pressure showers. Body treatments include wraps and scrubs, and massages on the beach. The spa has a beauty salon with hair stations and offers facials, manicures, and European pedicure whirlpools. The boutique offers prestigious skin care products and the lounge serves light refreshments. Bathrobes, towels, and sandals are provided.



Advanced reservations are required for massages and spa treatments.

  • Number of treatment rooms 12
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages