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"First all swimming pools in Puerto Vallarta are not heated unless they say they are. This one was cold. The only thing I would like changed at this ... " More

By a verified traveler on Sun 23 Feb 2020

Hotel Description

3-star hotel near Playa de los Muertos

City center stay

Within a 10-minute walk of this Romantic Zone hotel, you'll find Playa de los Muertos and La Iglesia de Nuestra Senora de Guadalupe. Malecon is 0.9 mi (1.4 km) away.

Outdoor pool, terrace

An outdoor pool is featured at this hotel, along with free WiFi in public areas and a terrace. A garden, a communal living room, and luggage storage are also on offer.

Free WiFi, cable TV

The 51 guestrooms offer TVs with cable channels, along with free WiFi and safes.

Triple Room A/C

Bed Count 1 Full Bed Maximum Occupancy 3 Max
$39* Per night/room Aug 21 - Aug 22

Double Room A/C

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Quadruple Room, Kitchenette, A/C

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Quadruple Room A/C

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Family Room A/C

Bed Count 3 Full Beds Maximum Occupancy 6 Max

Standard Super Saver Ventilador- NO A.C.

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Hacienda de Vallarta Centro ratings based on 7 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Hotel Hacienda de Vallarta Centro

Everyone (6) Family (1)
1 out of 5
Nada todo esta sucio. Nothing Everything is dirty Only in photo it looks pretty.

Posted by on Jun 28, 2021

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4 out of 5

Posted by on Feb 27, 2020

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4 out of 5
First all swimming pools in Puerto Vallarta are not heated unless they say they are. This one was cold. The only thing I would like changed at this place, do not let people play their radios or sit and talk next to the bedrooms. There is plenty of room near the pool. I kept having men sit outside my door and blare their radio at 2 AM.

Posted by on Feb 23, 2020

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4 out of 5

Posted by on Aug 11, 2019

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1 out of 5

Bad, Bad, and More Bad!

Oh Boy! We've stayed in P.V. numerous times. Always staying in the same area and spending about the same amount of $. This hotel is the worst ever! Furniture is old and literally broken. There are 3 elec outlets in the room, 1 for the tv, 1 for the a/c, 1 extra (near the bed), none in the bathroom. There are no blankets. When you request blankets, they give you more sheets. Our group rented 4 rooms. There are 5 floors. No elevator. When we asked for rooms on 1st or 2nd floor we were told none were avail yet we could see avail rooms on our way to the 3rd and 5th floor. No hot water for showers or in sink on the 5th floor. Drinking water dispensers were usually empty on every floor. Kitchenette is awful. Would not think of using it. No Table even tho it is shown in the pictures. We watched the front desk guy pop pimples on the face of one of the housekeepers while they stood at the front desk. We watched as another guest complained about the dirty floor and was given a mop to clean it herself, rather than send housekeeping. We saw a housekeeper exiting/closing the door to our room as we came up the stairs, then she denied having done it. We wouldn't have thought much about her entering the room had she not lied about it. I would not stay here again even if it was free!

Posted by , from Newman Lake, WA on Dec 28, 2015

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Comment from Hotel Management

Dec 1, 2016 by Leticia Pereira- Gerente de Ventas

Thank you very much for your comments. They help us a lot to improve our service and staff training.

1 out of 5

Do not stay here----photos lie!

This was our 5th trip to P.V. We always stay in the area and price range of the Hotel Hacienda. And This hotel is by far the worst we have experienced. We expected some street noise, but the doors to the balcony didn't close so the street noise was VERY bad. Pictures lie! The room(s) we had were not even furnished as shown in the photos and we're very rundown. There are no blankets, only sheets. If you ask for blankets, they give you more sheets. The only good thing was the air conditioner.

Posted by , from Spokane, Wa on Dec 22, 2015

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Comment from Hotel Management

Dec 31, 2015 by Hotel Hacienda Centro

Thank you very much for your comments, they help us to improve our service. We assure you that your next visit will be much more pleasant.

3 out of 5

nice stay

Pros: the good rates and local flavor
Cons: stronger wifi signal
Location: convenience stores near by 24/7
if you do not mind that hotel does not have elevator and also does not have car parking...and also don't mind mingling with the locals...then you will be ok..hotel room had internet and AC.....I enjoyed my stay ...and I would stay here again

Posted by , from TX on Mar 24, 2015

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Comment from Hotel Management

Dec 31, 2015 by Hacienda de Vallarta Centro

Thank you very much for your comments, they help us to improve our service. We are happy to know you enjoy your stay with us.

Property Features

Hotel Hacienda de Vallarta Centro offers its guests an outdoor pool and a children's pool. WiFi is free in public spaces. A terrace, tour/ticket assistance, and multilingual staff are also featured at Hotel Hacienda de Vallarta Centro. Smoking is allowed in designated areas at this 3-star Puerto Vallarta hotel.

  • 51 guestrooms or units
  • 5 levels
  • 2 buildings
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas
  • Water dispenser
  • Lockers available

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) (13.2 km / 8.2 mi)

Room Amenities

Hotel Hacienda de Vallarta Centro offers 51 accommodations with safes and blackout drapes/curtains. Televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Safe
  • Iron and ironing board available
  • Blackout drapes
  • Ensuite bathroom

Nearby Activities

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Hiking/biking trails nearby
  • Skydiving nearby
  • Health or beauty spa nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Stair-free path to entrance
  • Handrails in hallways
  • Handrails in stairways

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Onsite parties or group events are strictly prohibited

Long-term renters welcome

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Car not required
  • Long-term renters welcome
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MXN 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Hacienda Centro
  • Hacienda de Vallarta Centro
  • Hacienda Vallarta Centro
  • Hacienda Vallarta Hotel
  • Hotel Hacienda Centro
  • Hotel Hacienda de Vallarta Centro
  • Hotel Hacienda Vallarta
  • Hotel Hacienda Vallarta Centro
  • Hotel Vallarta Centro
  • Vallarta Centro
  • Hacienda De Vallarta Centro
  • Hotel Hacienda de Vallarta Centro Hotel
  • Hotel Hacienda de Vallarta Centro Puerto Vallarta
  • Hotel Hacienda de Vallarta Centro Hotel Puerto Vallarta

You should know

  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.