4/10 Poor
Verified traveler
Jun 6, 2025
Disliked: Cleanliness
Bugs! We saw three different types of bugs. Black small ants near the sink even though we had no food out and kept the area very tidy. Termites. The cabinet under the sink had a ton of what appear to be tiny termites. Maintenance also agrees they looked like termites. Spiders/Sun Spiders. I must have killed a few dozen tiny sun spiders. They would come out from the gap between the stove and adjoining cabinet. We stayed for 4 days. First two days I would simply kill then as I saw them. Theirs day, I emailed Casago and luckily they responded and sent a maintenance worker quickly. Only thing they could do is, spay the area with Raid and leave a bottle for me to use. Any stronger insecticides would have left a nasty smell in the unit. That I understand. Eventhough they were treated with raid, the bugs kept coming as before. That place needs some serious poisons.The unit is definitely older. Older decor and aged furnishings. I have stayed in other units in this resort and this one has been the worst one. Front door needs to be pushed hard for it to close, broken bathroom faucet cover, tub stopper was broken but was set aside so we could simply drop it in place. Someone must have recently loaded up the refrigerator with seafood because it stunk like seafood pretty bad. The box of baking soda they placed In there couldn’t handle it. There were multiple areas where the tile coming up the wall (base board) were broken. Screws missing from cabinet hinges. Ran out of characters………..
Verified traveler
Stayed 4 nights in Jun 2025