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Acacia Galapagos Boutique Hotel

2.0 star property
Enjoy the outdoor pool at this Puerto Ayora hotel

Choose dates to view prices

Photo gallery for Acacia Galapagos Boutique Hotel

Terrace/patio
Deluxe Room | Premium bedding, down comforters, in-room safe, desk
Front of property
Reception
Living room

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Pool
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
C/ Floreana Y Matazarnos, Puerto Ayora, Islas Galápagos, 200350
  • Malecon
    ‪8 min walk‬
  • Charles Darwin Research Station
    ‪10 min walk‬
  • Playa de los Alemanes
  • Isla Baltra (GPS-Seymour)
    ‪72 min drive‬

Room options

View all photos for Double or Twin Room, Bay View

Double or Twin Room, Bay View | Premium bedding, down comforters, in-room safe, desk

Double or Twin Room, Bay View

  • Bay view
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Premium bedding, down comforters, in-room safe, desk

Standard Double or Twin Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down comforters, in-room safe, desk

Deluxe Room

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Premium bedding, down comforters, in-room safe, desk

Standard Double or Twin Room

  • 172 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Puerto Ayora

Close to the boardwalk/promenade.With a stay at this Puerto Ayora hotel, you'll be steps from Fishing Piers and a 5-minute walk from Galápagos National Park. Academy Bay and Gus Angermeyer Ferry Terminal are also within half a mile (1 km).

What's nearby

  • Academy Bay - 3 min walk - 0.2 miles
  • Fishing Piers - 3 min walk - 0.2 miles
  • Malecon - 8 min walk - 0.5 miles
  • Las Ninfas Lagoon - 9 min walk - 0.5 miles
  • Charles Darwin Research Station - 10 min walk - 0.6 miles

Getting around

  • Isla Baltra (GPS-Seymour) - 69 min drive

Restaurants

  • ‪Almar Lounge & Grill Bar - ‬8 min walk
  • ‪El Muelle De Darwin - ‬2 min walk
  • ‪TJ Restaurant - ‬6 min walk
  • ‪Golden Prague Galapagos - ‬5 min walk
  • ‪Il Giardino - ‬3 min walk

About this property

Acacia Galapagos Boutique Hotel

Enjoy the outdoor pool at this Puerto Ayora hotel
Acacia Galapagos Boutique Hotel offers its guests an outdoor pool and a hot tub. WiFi is free in public spaces. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at Acacia Galapagos Boutique Hotel.

This Puerto Ayora hotel is smoke free.

  • 8 guestrooms or units
  • Terrace on the roof
  • Poolside lounge chairs
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • No smoking on site
Acacia Galapagos Boutique Hotel offers 8 air-conditioned accommodations with complimentary bottled water and bathrobes. Beds feature down comforters and premium bedding. Business-friendly amenities include desks and safes. Bathrooms include showers with rainfall showerheads, and hair dryers. Housekeeping is offered daily and hair dryers can be requested. Cribs/infant beds (complimentary) are also available.

Languages

English, German, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Acacia Galapagos Boutique Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 70 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 70 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.

Property Registration Number 59033020

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Acacia Galapagos Boutique
Acacia Galapagos Boutique Hotel Hotel
Acacia Galapagos Boutique Hotel Puerto Ayora
Acacia Galapagos Boutique Hotel Hotel Puerto Ayora

Frequently asked questions

How close is Acacia Galapagos Boutique Hotel to the airport?

Acacia Galapagos Boutique Hotel is 29.8 mi (69-min drive) away from the Isla Baltra (GPS-Seymour) airport, the closest popular airport to the property.

Does Acacia Galapagos Boutique Hotel have an airport shuttle?

Airport shuttle services are not available at Acacia Galapagos Boutique Hotel.

How close is Acacia Galapagos Boutique Hotel to the beach?

This hotel is 0.6 mi (2-min drive) from Tortuga Bay Beach and 1 mi (7-min drive) from Playa de los Alemanes. Don't forget your sunscreen!

Does Acacia Galapagos Boutique Hotel offer free breakfast?

Acacia Galapagos Boutique Hotel does not offer free breakfast.

Is there a casino at Acacia Galapagos Boutique Hotel?

No, there is no casino at this hotel.

What time is check-in at Acacia Galapagos Boutique Hotel?

Check-in start time: 1:00 PM; Check-in end time: 9:00 PM.

Is there free parking at Acacia Galapagos Boutique Hotel?

Free parking is not available at this hotel.

Does Acacia Galapagos Boutique Hotel have a pool?

Acacia Galapagos Boutique Hotel features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Acacia Galapagos Boutique Hotel have a spa?

There are no spa services available at this hotel.

How close is Acacia Galapagos Boutique Hotel to downtown Puerto Ayora?

Acacia Galapagos Boutique Hotel is 0.1 mi away from Puerto Ayora.

Acacia Galapagos Boutique Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 17 out of 19 reviews
Rating 8 - Good. 1 out of 19 reviews
Rating 6 - Okay. 1 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 0 out of 19 reviews

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

jaime

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location
Stayed 4 nights in Feb 2025

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’re a couple and stayed for 6 nights in February. What stands out above all is the warm hospitality and service. Claudia and her two colleagues were amazing - helping with dinner reservations, arranging for laundry services, serving us a different wonderful breakfast each morning. Hotel has a modern design, always pristine. Spaces outside to hang our wet swimsuits. We were on top (third) floor and had an issue with getting hot water only once and staff came up immediately to address it. Highly recommend!
Stayed 7 nights in Feb 2025

10/10 Excellent

Danny J

Liked: Property conditions & facilities
I loved everything about this place staff, food, hospitality and room.
Stayed 10 nights in Dec 2024

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Honeymoon

Perfect location in town to be able to walk to restaraunts and then hike out to Tortuga Bat. Staff was super helpful and room was comfy
Stayed 2 nights in Dec 2024

10/10 Excellent

Laurence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are the friendliest, most helpful, most thoughtful and most professional I have encountered in the 58 countries I have visited. They absolutely added to the specialness of our honeymoon. And everything else about the hotel was amazing, from the size, decor, maintenance and cleanliness of the rooms, to the deliciousness of the food. I would like to thank all of the staff for making our trip so memorable. You are truly the best!
Stayed 7 nights in Nov 2024

10/10 Excellent

Ian

Liked: Staff & service

Perfect base to explore Galapagos

This was the second time we stayed at Acacia during our trip. I can’t recommend this hotel highly enough. The staff are so kind, considerate and professional. The rooms are a pleasure to sleep in, always immaculate, freest and clean. There is a tranquil foyer, landing area which is a great spot for looking at the sea, reading or just resting. The location is ideal for Santa Cruz, just off the Main Street, quiet enough for a peaceful sleep. A big mention must go to Jose, Claudia and Carolina who made us feel most welcome. Thank you for a.very pleasant stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Vinod

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 5 nights in Apr 2024

10/10 Excellent

Arlene, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Claudia provided outstanding service and advice making our stay there great. She was very warm, welcoming and a wonderful hostess.
Stayed 4 nights in Apr 2024

6/10 Okay

Garrett

Traveled with partner
Liked: Property conditions & facilities
The room was clean and the cold ac. Check in staff were pushy. She asked 3 times what tours we were going on. She spoke loading and fast. My English isn’t perfect and when I asked her to slow down and repeat herself, the manager was giggling. You have provide your room key as collateral forms beach towel. They also want to know exactly what time you are having breakfast each day ahead of time. I will not stay here again. The location is perfectly central though in downtown.
Stayed 2 nights in Mar 2024

10/10 Excellent

walter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, friendly and helpful service, attractively designed and comfortable rooms, good breakfast
Stayed 2 nights in Feb 2024

10/10 Excellent

Nahal

Liked: Amenities
Hotel Acacia was fantastic. It's the perfect location, clean spacious rooms that they tidy for you every day. The breakfast included is delicious. The staff is truly amazing. They noticed my birthday was coming up after asking to see my passport at check in and surprised me with a cake and candle for my birthday breafast. Everyone is helpful and thoughtful. I really loved my stay here.
Stayed 7 nights in Nov 2023

10/10 Excellent

Kei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at Hotel Acacia for 6 nights, and we were extremely pleased with its clean rooms, excellent staff, and delicious breakfast! The hotel is perfectly situated in Puerto Ayora, walkable to everything in town. The hotel crew also connected us to an agency that helped us book day tours, with which we embarked on the tours to North Seymour and Pinzón. They also helped us coordinate transportations to and from the airport. Our trip to the Galapagos was made perfect by Hotel Acacia! Thank you!!
Stayed 6 nights in Jun 2023

10/10 Excellent

Yurleidis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Acacia is absolutely everything a boutique hotel should be. The small staff, led by Carolina could not have been more welcoming. Our room was on the smaller side but very well designed to be comfortable and useful. Pool area is tranquil and very beautiful. Breakfasts were fantastic cooked and served fresh. The property is a short half block from the main waterfront area. There was also great laundry service at $2 a kilo that made the rest of our trip much more convenient. Could not recommend this experience more highly. Absolute excellence.
Stayed 2 nights in Jun 2023

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel!

Incrivel, otimo atendimento! Hotel limpio e com una pisicao privilegiada no centro de tudo. Otimo atendimento do José...
Stayed 2 nights in May 2024

10/10 Excellent

Luminita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Väldigt bra hotell

Fantastiskt mysigt hotell, underbar personal, vi rekommenderar det väldigt varmt.
Stayed 3 nights in Mar 2024

8/10 Good

maria v A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Encanto.

Hotel pequeno e calmo. Otima localizacao. Atendimento agradavel. Quando temos que sair cedo, antes do café, para os passeios, eles preparam uma cesta de alimentos para levar-mos. São muito atenciosos. Só teve um problema em usar a hidromassagem. A funcionaria teve problemas em liga-la. Parece que havia um problema com a Hydro, Ele nao tem serviço de bar e restaurante mas, 1 rua abaixo estão localizados todos os restaurantes.
Stayed 4 nights in Sep 2023

10/10 Excellent

Miguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito hotel, muy tranquilo y con muchos buenos detalles la atención personalizada y Carolina de recepción hace extraordinariamente su trabajo facilitando todo y orientando todoooo
Stayed 2 nights in Jul 2023