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Pestana Vintage Porto - Hotel & World Heritage Site

5-star property
Praca da Ribeira, 1, Porto, 1-855-201-7819
4.0 out of 5
Very good!
See all 4 travelocity Reviews

"The hotel comprises three very old houses (World Heritage Quality) upgraded to the 21st century. Modern facilities, nice breakfast, walking distance t ... " More

By a verified traveler on Sun 25 Dec 2016

Points Of Interest

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Hotel Description

5-star luxury hotel near Porto Historic Center

Central Porto getaway

A stay at this Sao Nicolau hotel places you steps from Ribeira Square and a 5-minute walk from Porto Historic Center. Dom Luis I Bridge and Porto Cathedral are also within half a mile (1 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this hotel. Business travelers can take advantage of the free WiFi in public areas. Dry cleaning, luggage storage, and laundry facilities are also on offer.

Free WiFi, LED TVs

The 109 soundproofed guestrooms offer free WiFi and 24-hour room service. Other amenities include minibars, espresso makers, and LED TVs with cable channels.

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$197* Per night/room Nov 9 - Nov 10

Suite Grand View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Vintage Front View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Plaza Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double or Twin Room, Balcony, River View (Vintage Grand)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Pestana Vintage Porto - Hotel & World Heritage Site ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Pestana Vintage Porto - Hotel & World Heritage Site

Everyone (3)
4 out of 5

On the Quai in Porto

Pros: Neat view over the river; convenient restaurant/breakfast facility. Welcoming staff.
Cons: I had one dinner there but felt overwhelmed by waiters fawning around me. I prefer to give an order and be left alone. I ate elsewhere after.
Location: Easy to walk to funicular railway (€2.50 each time; public transport card not acceptable). Center of town easily accessible from top.
The hotel comprises three very old houses (World Heritage Quality) upgraded to the 21st century. Modern facilities, nice breakfast, walking distance to a funicular up to the main city. Portuguese TV is mostly subtitled, so many channels have English-language programs.

Posted by on Dec 25, 2016

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Comment from Hotel Management

Dec 28, 2016 by Francisca Moreira, Guest Relations Manager

Dear Guest, Thank you for taking the time to review your stay at Pestana Vintage Porto, following your visit. We are delighted to read that you enjoyed your time with us and that our staff assisted in making this a memorable stay. We are sorry to hear that the service at the restaurant was not sensible and that this made you choose elsewhere for the following meals - this will be addressed to ensure immediate improvement. We hope to have the great pleasure of welcoming you back in a near future. Warmest wishes,

5 out of 5

Right on the river

Pros: Views and breakfast. Staff was very helpful in all ways.
Porto is beautiful and this hotel is right in the middle of the action. Beautiful river and bridge views.

Posted by on Aug 13, 2016

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Comment from Hotel Management

Oct 23, 2016 by Francisca Moreira, Guest Relations Manager

Dear Guest, Thank you very much for this wonderful review of our hotel, stunning views, rich breakfast and dedicated staff. The team is very happy to understand you had such a memorable time and we look forward to welcoming you back in a near future! Warmest regards,

5 out of 5

Amazing location

We have been to Porto several times while visiting Portugal. Pestana Porto was recommended by friends - so I booked without doing my normal research. We were thrilled with the fabulous location and great view from our window. Our only disappointment was that we were only booked for one short night (checked in at 5pm and had a 6am flight to catch in the morning). Our room was in the new section with views looking across the Douro to all the iconic Port Cellars. Great restaurants and bars at our door step. The opening sound proof windows and sitting area were all part of making our last night in Portugal memorable.

Posted by , from Holland, Mi on Sep 8, 2015

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Comment from Hotel Management

Oct 10, 2015 by fatima barbosa

Dear Guest, thank you for your kind feedback about your stay at the Pestana Vintage Porto. It is a pity that it was a very short stay and we do hope to have the privilege of welcoming you again. Kindest Regards

2 out of 5

Deceptive room descriptions

DON'T STAY HERE! The room descriptions are deceptive. A "deluxe double full riverview room" is a closet (the bed fit in the room but there was not enough space left over for a chair and desk). There are slightly larger rooms without the river view. Front desk staff not helpful--said they would help us find another room and would call us back but then never did, etc. I wouldn't send my worst enemy here.\n\nIf they want to be truthful, they should tell us the square footage of their rooms...or offer pictures.

Posted by on Aug 17, 2007

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Comment from Hotel Management

Jul 2, 2015 by Fatima Barbosa

Dear Guest, we thank you for your feedback about your stay at the Pestana Vintage Porto Hotel. We regret to know that the room blocked did not meet ion. The Pestana Vintage Porto is a unique Hotel, part of historical buildings, and the rooms differ from one another in terms of size and characteristics. We invite you for a return visit and we will block a different room. Hoping that this experience do not avoid a future stay at the Pestana Vintage Porto Hotel, we wish our best regards.

About the Pestana Vintage Porto - Hotel & World Heritage Site

Location Praca da Ribeira, 1, Porto, 4050-513

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the luxury Pestana Vintage Porto - Hotel & World Heritage Site. This 5-star Porto hotel is smoke free.

  • 109 guestrooms or units
  • 5 levels
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: São Bento Station (1.1 km / 0.7 mi)
  • Metro station: Ribeira Station (0.3 km / 0.2 mi)

Room Amenities

Pestana Vintage Porto - Hotel & World Heritage Site offers 109 accommodations with minibars and espresso makers. LED televisions come with cable channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Espresso maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Pestana Vintage Porto - Hotel & World Heritage Site has a restaurant on site.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Jet skiing nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 33 lbs)
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Yes and No.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines Clean & Safe (Portugal)
  • Property Registry Number - 3861
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 25 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pestana Hotel & World Heritage Site
  • Pestana Porto Hotel & World Heritage Site
  • Pestana Porto World Heritage Site
  • Pestana World Heritage Site
  • Pestana Vintage Porto Hotel World Heritage Site
  • Pestana Vintage Hotel World Heritage Site
  • Pestana Vintage Porto World Heritage Site
  • Pestana Vintage World Heritage Site
  • Pestana Vintage Porto - Hotel & World Heritage Site Hotel
  • Pestana Vintage Porto - Hotel & World Heritage Site Porto
  • Pestana Vintage Porto - Hotel & World Heritage Site Hotel Porto
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.