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"cleaning not complete, coffee maker old filter in it hair dryer could not plug in, cord to short told front desk, not corrected " More

By a verified traveler on Mon 18 Mar 2024

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Hotel Description

Enjoy free breakfast at this Portage hotel

Near the airport

Within 2 miles (3 km) of this Portage hotel, you'll find Air Zoo and Milham Park Golf Club. Portage Creek Bicentennial Park and Wings Event Center are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Days Inn & Suites by Wyndham Kalamazoo ratings based on 30 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Days Inn & Suites by Wyndham Kalamazoo

Everyone (11) Couples (2) Family (8)
4 out of 5
cleaning not complete, coffee maker old filter in it hair dryer could not plug in, cord to short told front desk, not corrected

Posted by on Mar 18, 2024

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Comment from Hotel Management

Mar 22, 2024 by Manager

Hello Joseph, Thank you for sharing your feedback with us. We appreciate you bringing these concerns to our attention and will address them with our team for improvement. Should you have any further issues, please don't hesitate to reach out to our management directly.

1 out of 5
Check in for 9 rooms took 35 minutes. Then raised price from what was on original price.

Posted by on Sep 30, 2023

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Comment from Hotel Management

Oct 1, 2023 by Manager

Hello wayne,Thank you for sharing your experience. We truly appreciate the insight regarding our price. We are always looking for ways to improve upon the guest experience so thank you for sharing.

5 out of 5
Property in the progress of updating. Everything brand new in my room very reasonable price and lovely manager.

Posted by , from brownstown on Sep 16, 2023

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Comment from Hotel Management

Sep 17, 2023 by Manager

Hello barbara,Know that your voice is of tremendous importance to us and we value your comments about our price as well as our room. We hope to see you again to deliver you with a 5 star experience.

1 out of 5
Our room has an overwhelming stench of cheap men’s cologne, I thought I’d get used to it but the scent was so strong that it kept me up all night. There was a used wet washcloth on the floor of the bathroom and an outlet is missing the protective cover. “Breakfast” was 3 cereals, a blueberry muffin or a blueberry yogurt. The facilities are clearly old, I can get past that, but all these other things shouldn’t happen.

Posted by , from Commerce Twp on Oct 8, 2022

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Comment from Hotel Management

Oct 9, 2022 by Manager

Hello Rebecca,Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.

2 out of 5
Broken stuff... Elevator, ice machine, chest cabinet door that had frig and microwave, light above bathroom sink, cover on bathroom fan, safety lock on room door.... Would not go back....

Posted by on Apr 11, 2022

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Comment from Hotel Management

Apr 12, 2022 by Manager

Hello Kenneth, Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our elevator and your comments about our room. We hope to see you again and that you will be truly impressed with our continued improvements.

3 out of 5
This might have been a more ideal stay. It is not clear if the current state of the property is more due to coronavirus closures or failure to maintain the property but not only was breakfast and the pool unavailable- they don't even have their laundry machines working. Had we realized how little we were getting amenity-wise, we would have chosen a more expensive place that was offering more. This hotel is currently prices so cheaply for a reason- it gives you nothing beyond a bed.

Posted by , from MINNEAPOLIS on Dec 27, 2021

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Comment from Hotel Management

Dec 28, 2021 by Manager

It is our goal to impress you and exceed your expectations with every visit, and it is disheartening to learn that we did not fulfill this ambition during your recent visit. Please do not hesitate to let us know if we could be of any help.

1 out of 5
Bed was comfortable.

Posted by on Aug 16, 2021

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Comment from Hotel Management

Aug 17, 2021 by Manager

Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

1 out of 5
Horrible staff, I was told my reservation was no good and left standing there like I never entered the building .

Posted by , from Detroit , Mi on Aug 19, 2020

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Comment from Hotel Management

Aug 21, 2020 by Manager

I am sorry for any rudeness that you encountered and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

3 out of 5
Our room was very dirty .the jet tub had scum all around the tub and the shower is small but nice .the fram of the shower was gross.our air wasnt working tgat great.the temp was 91 that day. Mirrors were all dirty ..we had to wait an extra 40 min to cl in .due to they were service the air ,witch didnt work well.

Posted by , from Kalamazoo, Michigan on Jun 20, 2020

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Comment from Hotel Management

Jun 25, 2020 by Manager

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. It is very important to us to address these sorts of issues right away and to ensure that you are able to enjoy the rest of your stay. Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. It is disheartening to discover that we were not able to surpass your expectations with the standard cleanliness you've come to expect from us. It is distressing to hear that you encountered a number of issues with our housekeeping and guest services and I want you to know that we take your comments very seriously and are working hard and fast to address these problems in hopes of improving upon the guest experience. We will continue to improve our services for us to serve our customers better and make sure that they have a comfortable stay. Thank you for staying with us.

3 out of 5
Not well maintained. Poor service. Not clean. Can be more hospitable.

Posted by on Nov 11, 2019

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Comment from Hotel Management

Nov 11, 2019 by Manager

We appreciate the time you have taken to bring to our attention your feedback with regards to our service. We hope to see you again to deliver you with a 5 star experience.

About the Days Inn & Suites by Wyndham Kalamazoo

Location 2615 Airview Blvd, Portage, MI 49002

Renovations + Closures

This property is closed from March 26 2024 to September 1 2024 (dates subject to change).

Property Features

Days Inn & Suites by Wyndham Kalamazoo offers its guests an indoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 1001 square feet (93 square meters) and includes conference space. Tour/ticket assistance, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Days Inn & Suites by Wyndham Kalamazoo. Limited free parking is available on a first-come, first-served basis.

  • 69 guestrooms or units
  • Meeting rooms
  • 1001 sq ft of conference space
  • 93 sq m of conference space
  • To-go breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Fireplace in lobby

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking , RV, bus, truck parking , Parking (limited spaces)

Transport

  • Train station: Kalamazoo Transportation Center (8.7 km / 5.4 mi)
  • Parking: Free self parking

Room Amenities

Days Inn & Suites by Wyndham Kalamazoo offers 69 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, spring water baths, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

  • Spring water bath
  • Pull-out sofa bed
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Fan
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector and a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Masks are required at the property for guests without COVID-19 vaccination

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Masks are required in public areas for unvaccinated guests. Contactless check-in is available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Carbon monoxide detector
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 15 per night
  • Credit card charges are subject to a surcharge of 20 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Days Inn Kalamazoo
  • Days Inn Kalamazoo Hotel
  • Days Inn Kalamazoo Hotel Portage
  • Days Inn Kalamazoo Portage
  • Days Inn Wyndham Kalamazoo Hotel Portage
  • Days Inn Wyndham Kalamazoo Hotel
  • Days Inn Wyndham Kalamazoo Portage
  • Days Wyndham Kalamazoo age
  • Days Inn & Suites by Wyndham Kalamazoo Hotel
  • Days Inn & Suites by Wyndham Kalamazoo Portage
  • Days Inn & Suites by Wyndham Kalamazoo Hotel Portage

You should know

  • Pool access available from 6 AM to 9 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.