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Hilton Trinidad & Conference Centre

4.5-star property
Lady Young Road, Belmont, St. Anns, 1-855-201-7819
3.4 out of 5
See all 8 travelocity Reviews

"Great pool and the service was very helpful. Great location if you are going to be in Port of Spain. " More

By a verified traveler on Sat 08 Feb 2020

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Hotel Description

4.5-star luxury resort perfect for exploring St. Anns

City center stay

You'll be steps from Queen's Hall and within a 15-minute walk of President's House. Royal Botanical Gardens and Emperor Valley Zoo are also within 2 miles (3 km).

Dining options, 3 bars/lounges

This luxury resort includes 2 restaurants, an outdoor pool, and an outdoor tennis court. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at one of the 3 bars/lounges and enjoy perks like free self parking.

WiFi, balconies

Boasting comforts like premium bedding and down comforters, the 405 guestrooms also offer balconies and flat-screen TVs with cable channels. WiFi, room service, and hair dryers are also available.

Room, 1 King Bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$137* Per night/room May 27 - May 28

Room, 1 King Bed (Savannah View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, 1 King Bed (Sundeck)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 1 Bedroom (2 Balconies)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds, Pool View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Trinidad & Conference Centre ratings based on 8 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hilton Trinidad & Conference Centre

Everyone (4) Family (1)
5 out of 5
Great pool and the service was very helpful. Great location if you are going to be in Port of Spain.

Posted by on Feb 8, 2020

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Comment from Hotel Management

Feb 9, 2020 by Reservations Team

Thank you very much for the Feedback

3 out of 5
The waiting time for check-in was very long. The lines for breakfast was very long. Waiting times were an hour in both cases. The hotel should have made better accommodations for these peak times.

Posted by on Sep 1, 2019

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Comment from Hotel Management

Sep 1, 2019 by Reservations Team

Than you for the feedback

5 out of 5

Posted by on Mar 24, 2019

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Comment from Hotel Management

Apr 1, 2019 by Dominique Mc Clashie

Thank you for your feedback

4 out of 5

nice view of port of spain

Pros: the people on staff
Cons: refinish wood floors.fix and paint entrance ceiling.remove debris from court yard.offer a continental breakfast with cost possibly built into the rate
Location: shopping,local restaurant,city tour
needs to be upgraded.while i can,i refuse to pay $20 u.s for eggs and $4 u.s for a cup of coffee.ate at local restauran

Posted by , from ny on Dec 6, 2015

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Comment from Hotel Management

Dec 12, 2015 by GNath

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

2 out of 5

None of the 3 phones worked; hotel staff stole my.

Pros: My bed was comfy.
Cons: Everything, especially how they handle theft.
Location: You need a car. There isn't much to do without having transportation.
I am from Trinidad, but never stayed at the Hilton. I returned home with my fiancee, and son to celebrate our wedding. None of the phones in the room worked properly: could call my in-laws on the floor below, they said there was ice on the floors , but it turned out to only be on one floor so i had to keep going to the bar to get ice. When people called my room and left messages, I couldn't retrieve them; the hotel staff volunteered to listen to it and pass it on (yeah, right), or to forward the message, except the staff spoke through the first half of the message telling me i was connected. Lastly, on my wedding day, I returned to my room to discover that some of my U.S. dollars had been stolen. They said they did an investigation but they didn't look at the cameras, instead they said they searched the locker of the housekeeper (of course, that's exactly where they will hide money) when I issued a statement it wasn't given to the right person, I ad to go back and forth between the police and the hotel staff. To make a long story short, they didn't resolve my situation by the time I left Monday morning, but the hotel was kind enough to call me in the U.S. to tell me that there was "nothing more to be done." I would stay at this hotel again unless I absolutely need to. I don't recommend it to anyone who wants a relaxing, worry-free vacation. And, their food is extremely expensive, and takes forever to be served.

Posted by on Aug 14, 2015

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3 out of 5

Hotel from hell

Pros: All the other services except for front desk and house keeping they only made the bed, they did not refill anything like soap coffee towels etc.
Cons: They should check the rooms before check in and make sure they are clean with no bugs laying dead on the rug and a working a/c. Elevators broken a lot
Location: I liked it no complaints
I checked in late the first night. I noticed a funny smell to the room. I checked around and there was a putle of water by the balcony door behind the desk. I called front desk to let them know I wanted to change rooms the next day. I was too tired to change that night. I was told they didn't have anything available and said they would have my carpet clean. The next day I called and demanded to be changed. After over ten people came to verify about the soaking wet rug they gave me a smaller room but the a/c was not working properly and In top of everything there was a huge dead bug by the sofa. Then after I showerd I wanted to dry my hair there was no hair drier, I sent for one they send me a broken one. I had to call and complaint again. Like an hour later I got a hair drier. That was my Tuesday and Wednesday experience. Thursday and Friday were ok. Saturday night I got to the room late and tired there was no a/c again and the room smell bad. It was too late to call then So I called early on Sunday morning on a sweat. Finally on Sunday the a/c got fixed. Monday was ok but on Tuesday when I was checking out they wanted to charge me for laundry services I didn't use. I couldn't believed it. I kindly told the woman in the front desk they should at list offer me a complementary dinner for all the inconviniences I when through. They down grade me not upgrade me like other hotels do when something goes wrong. That is the reason I will never recommend Hilton anywhere in the world.

Posted by , from Miami, Florida on Jul 30, 2015

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2 out of 5

Hit and Miss

There are many things to like about the upsidedown Hilton, Port of Spain. The views are breathtaking and the front desk staff, concierge and bell staff is outstanding. The rooms are very modern and business friendly, but for the second time in as many stays within the past six months it stunk of mildew. The AC set in the On position was not helping to dry things out. I do not appreciate the wifi charges, but am able to make use of the personal hotspot on my phone and would recommend this solution to anyone who frequently travels on business. The deck overlooking the port is to die for. Hard to beat this spot for a coffee or cocktail. But the restaurant is mostly a miss as far as service and culinary selection is concerned. Enjoyed a very good late lunch upon my arrival last Monday, but had to get up to find the server in order to pay. The buffet Wednesday night was satisfactory. I am not a buffet lover, but the selection was adequate and the quality of the food was also good. Self service is a good bet at this hotel as there is no telling what the wait staff may be otherwise busy doing. My associates and I were headed out on the 2:50 flight to MIA on Thursday, so we agreed to meet in the restaurant at 11:00. When the first of us arrived, he was told that the restaurant does not begin lunch service until noon and that he would have to order room service if he/we wanted food prior to our departure. The four of us assembled on the deck and after calling for room service were met by the waiter. We ordered our drinks and then our food as soon as the drinks were served. We made it clear to the server that we had to be served and eat within 50 minutes as our transportation to the airport would arrive at noon. We ordered sandwiches in order to facilitate timing. At 11:35 I called room service and reiterated the urgency of our order. I was told that the food was on the way to us at that moment. Approximately ten minutes later the server appeared and asked for five more minutes. We told him to cancel the order and bring us the check for the drinks. He returned momentarily and offered to pick up the check. That may have been handled properly, but the fact was that we were leaving hungry and the hotel had not met the reasonable expectation of the business-traveler clientele to which it purportedly caters.  One elevator was out of service in the tower in which I was staying the entirety of my stay, and I took three cold showers during my stay as only on one occasion was there any hot water available. I am not saying I would not go back, but this particular stay did not meet my expectation as far as business accommodations or Hilton Hotels is concerned.

Posted by , from Naples, FL on Jul 14, 2013

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3 out of 5

No elevator for 3 days

I was at the Trinidad Hilton for 2 nights and 3 days. The 2 elevators in my wing didn't work for the three days and no one really seemed to know when they would be fixed. I walked from the 9th floor to the 3rd floor cross over several times before a bell boy showed me the service elevator. No sign, no apology was offered for the first two days. Finally some one put a handwritten sign on one of the elevators saying out of order and to take the service elevator. I shared the service elevator with dirty clothes, soapy water and mops for the next two days. Still no acknowledgement from management who didn't seem to know much when I asked, including, "isn't that fixed yet?".

Posted by , from Mexico City, Distrito Federal, Mexico on Jul 15, 2012

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About the Hilton Trinidad & Conference Centre

Location Lady Young Road, Belmont, St. Anns,

Property Features

As a guest of Hilton Trinidad & Conference Centre, you'll find an outdoor pool, an outdoor tennis court, a spa tub, and a sauna. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this resort measures 17602 square feet (1635 square meters) and includes a conference center. A fitness center, spa services, and a terrace are also featured at the luxury Hilton Trinidad & Conference Centre. Free self parking is available. This 4.5-star St. Anns resort is smoke free.

  • 405 guestrooms or units
  • 10 levels
  • 3 buildings
  • 2 dining venues
  • 3 bars or lounges
  • 17602 sq ft of conference space
  • 1635 sq m of conference space
  • Built in 1960
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 1
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hilton Trinidad & Conference Centre offers 405 air-conditioned accommodations with laptop-compatible safes and hair dryers. Rooms open to balconies. Beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony
  • Separate bedroom
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Luxury bedding
  • Down blanket
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Hilton Trinidad & Conference Centre has 2 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

  • Golfing nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages and hot stone massages.

  • Hot stone massage
  • Deep tissue massage
  • Number of treatment rooms 2
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 25.74 for adults and USD 12.87 for children (approximately)
  • Fee for in-room wireless Internet: USD 15 per 24-hour period (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Trinidad
  • Hilton Trinidad
  • Trinidad Hilton
  • Hilton Port Of Spain
  • Hilton Trinidad And Conference Centre Hotel Port Of Spain
  • Hilton Trinidad And Conference Centre Port Of Spain
  • Hilton Trinidad Hotel
  • Port Of Spain Hilton
  • Hilton Trinidad Conference
  • Hilton Trinidad Conference Centre
  • Hilton Trinidad Resort Port of Spain
  • Hilton Trinidad Resort
  • Hilton Trinidad Port of Spain
  • Hilton Trinidad & Conference Centre Port Of Spain
  • Hilton Port Of Spain
  • Port Of Spain Hilton
  • Hilton Trinidad Hotel
  • Hilton Hotel Trinidad

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.