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Novotel Pontianak Convention Centre

Property class: 4
Family-friendly 4-star hotel with outdoor pool

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Photo gallery for Novotel Pontianak Convention Centre

A modern hotel with a central swimming pool, palm trees, and a bar/lounge area.
A spacious indoor area with a dining setup, a kitchen area, and a view through large windows.
A modern hotel room with a sofa, a desk with a flat-screen TV, a coffee machine, and a view of a swimming pool.
A modern bar area with a long counter and four chairs, a visible reception desk, and a clear view of the interior through the glass.
A spacious lobby with modern seating, a reception desk, and large windows offering views.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Jalan Budi Karya 88, Benua Melayu Darat, Pontianak Selatan, Pontianak, West Kalimantan, 78122
  • Place, Gajah Mada Shopping Complex
    ‪13 min walk‬
  • Place, Museum Provinsi Kalimantan Barat
    ‪15 min walk‬
  • Place, Ayani Mega Mall
    ‪18 min walk‬
  • Airport, Pontianak (PNK-Supadio)
    ‪39 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed, Pool Access (Terrace)

A hotel room with a bed, a desk, a chair, a small table, a lamp, and a view of a pool and buildings.

Superior Room, 1 Double Bed, Pool Access (Terrace)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

A hotel room with a bed, a desk, a chair, a TV, and a window with a city view.

Superior Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Superior Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, Pool Access (Terrace)

Room

Superior Room, 2 Twin Beds, Pool Access (Terrace)

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, 3 Twin Beds

A hotel room with two beds, a large window, and a view of the outdoors.

Family Room, 3 Twin Beds

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Suite, 1 Double Bed with Sofa bed, Pool View

A hotel room with a bed, a desk with a phone, a chair, a TV, and a view of a pool and outdoor area.

Suite, 1 Double Bed with Sofa bed, Pool View

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Suite, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

About the neighborhood

Pontianak

Pontianak retreat .Within 2 miles (3 km) of this Pontianak hotel, you'll find Gajah Mada Shopping Complex and Museum Provinsi Kalimantan Barat. Ayani Mega Mall and Masjid Raya Mujahidin Pontianak (Landmark Grounds Only) are also within 2 miles (3 km).

What's nearby

  • Gajah Mada Shopping Complex - 13 min walk - 0.7 miles
  • Museum Provinsi Kalimantan Barat - 15 min walk - 0.8 miles
  • Ayani Mega Mall - 18 min walk - 1.0 mile
  • Diguli Park - 4 min drive - 2.3 miles
  • Masjid Raya Mujahidin Pontianak (Landmark Grounds Only) - 5 min drive - 1.6 miles

Getting around

  • Pontianak (PNK-Supadio) - 24 min drive

Restaurants

  • ‪Inul Vizta Family KTV Pontianak - ‬7 min walk
  • ‪Restaurant Hotel Kapuas - ‬1 min walk
  • ‪Tisya Cafe Pontianak - ‬3 min walk
  • ‪Cafe GM - ‬1 min walk
  • ‪Cap Cai A Khun - ‬2 min walk

About this property

Novotel Pontianak Convention Centre

Family-friendly 4-star hotel with outdoor pool
Novotel Pontianak Convention Centre offers its guests a children's pool, an outdoor pool, and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe. You'll find a business center on site.

Public spaces have free WiFi. Event space at this hotel measures 8590 square feet (798 square meters) and includes conference space. The family-friendly Novotel Pontianak Convention Centre also features a library, a garden, and concierge services. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Pontianak hotel.

  • 1 building
  • 190 guestrooms or units
  • 3 levels
  • 8590 sq ft of conference space
  • 798 sq m of conference space
  • Built in 1983
  • Childcare (free)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Novotel Pontianak Convention Centre offers 190 air-conditioned accommodations with minibars and complimentary bottled water. 22-inch LCD televisions come with cable channels.

Bathrooms include showers, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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  • Pool
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  • Parking included
3.9 out of 5, Good, 117 reviews
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The price is $32
Oct 27 - Oct 28
Total with taxes and fees
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Property amenities

Family friendly

  • Children's pool
  • Free babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 180,000 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Free bicycle rentals
  • Library
  • Outdoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 22-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 200000.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 180000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property Registration Number 55110, 0220208201914

Property is also known as

Kapuas Palace Hotel Pontianak
Kapuas Palace Hotel
Kapuas Palace Pontianak
Kapuas Palace
Kapuas Palace Pontianak
Kapuas Palace Pontianak Hotel Hotel
Kapuas Palace Pontianak Hotel Pontianak
Kapuas Palace Pontianak Hotel Hotel Pontianak

Frequently asked questions

How close is Novotel Pontianak Convention Centre to the airport?

Novotel Pontianak Convention Centre is 9.4 mi (24-min drive) away from the Pontianak (PNK-Supadio) airport, the closest popular airport to the property.

How much does it cost to stay at Novotel Pontianak Convention Centre?

As of Oct 25, 2026, prices found for a 1-night stay for 2 adults at Novotel Pontianak Convention Centre on Oct 28, 2026 start from $42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Novotel Pontianak Convention Centre have an airport shuttle?

Airport shuttle services are not available at Novotel Pontianak Convention Centre.

Does Novotel Pontianak Convention Centre offer free breakfast?

Free breakfast isn’t provided at Novotel Pontianak Convention Centre, but buffet breakfast is offered for a fee of IDR 180000 per person. It's available every day from 6:00 AM to 10 AM.

Is there a casino at Novotel Pontianak Convention Centre?

No, there is no casino at this hotel.

What time is check-in at Novotel Pontianak Convention Centre?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Novotel Pontianak Convention Centre?

This hotel offers free self parking.

Does Novotel Pontianak Convention Centre have a pool?

Novotel Pontianak Convention Centre features an outdoor pool and a children's pool.

Does Novotel Pontianak Convention Centre have a restaurant?

Yes, there is a restaurant on site.

Does Novotel Pontianak Convention Centre have a spa?

There are no spa services available at this hotel.

How close is Novotel Pontianak Convention Centre to downtown Pontianak?

Novotel Pontianak Convention Centre is 1.2 mi away from Pontianak.

Novotel Pontianak Convention Centre Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Ok,semua nya OK. Ok,semua nya OK. Ok,semua nya OK. Ok,semua nya OK. Ok,semua nya OK
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Stayed 1 night in Dec 2025