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Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.0 star property

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Photo gallery for Wyndham Alltra Playa del Carmen Adults Only All Inclusive

6 restaurants, international cuisine
Front of property
Minibar, in-room safe, desk, blackout drapes
Premium Suite, 1 Bedroom, Oceanfront (Master) | Living area | 55-inch LED TV with cable channels, TV
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Constituyentes Number 1, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪3 min walk‬
  • Quinta Avenida
    ‪3 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(48 reviews)
  • 263.18 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(11 reviews)
  • 263.18 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 2 Queen Beds

7.8 out of 10
Good
(8 reviews)
  • 425.18 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(52 reviews)
  • 425.18 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Ocean View

8.4 out of 10
Very good
(44 reviews)
  • 425.18 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(9 reviews)
  • 425.18 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Oceanfront

8.8 out of 10
Excellent
(72 reviews)
  • 519.91 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront (Master)

Suite, 1 Bedroom, Oceanfront (Master) | Minibar, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Oceanfront (Master)

  • 1020.55 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Beachfront Walk-Out)

Junior Suite, 1 King Bed (Beachfront Walk-Out) | View from room

Junior Suite, 1 King Bed (Beachfront Walk-Out)

9.4 out of 10
Exceptional
(10 reviews)
  • 561.67 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront (Master)

Premium Suite, 1 Bedroom, Oceanfront (Master) | Minibar, in-room safe, desk, blackout drapes

Premium Suite, 1 Bedroom, Oceanfront (Master)

  • 1057.02 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Beachfront retreat .A stay at this Downtown Playa del Carmen hotel places you steps from Playa del Carmen Main Beach and a 5-minute walk from Mamitas Beach. Quinta Avenida and Pier Navega are also within half a mile (1 km).

What's nearby

  • Mamitas Beach - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 3 min walk - 0.2 miles
  • Quinta Avenida - 3 min walk - 0.2 miles
  • Quinta Alegría Shopping Mall - 3 min walk - 0.2 miles
  • Playa del Carmen Maritime Terminal - 19 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Lobby Bar - ‬1 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪La Parrilla Playa - ‬3 min walk
  • ‪Café México - ‬1 min walk
  • ‪Pelicano's - ‬2 min walk

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive


Property Location
With a stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive, you'll be steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. This 4-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.

Rooms
Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with separate bathtubs and showers are provided. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a complimentary water park, an outdoor pool, and a sauna. Additional features at this property include complimentary wireless Internet access, gift shops/newsstands, and a banquet hall.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 4 bars/lounges.


Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Rooftop pool
  • Shopping
  • Steam room
  • Table tennis
  • Wine tasting room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Panama Jack Resorts Playa del Carmen All Inclusive
Panama Jack Resorts Playa del Carmen All Inclusive Adults Only
Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Frequently asked questions

How close is Wyndham Alltra Playa del Carmen Adults Only All Inclusive to the airport?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive is 21.5 mi (254-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

As of Jul 4, 2025, prices found for a 1-night stay for 2 adults at Wyndham Alltra Playa del Carmen Adults Only All Inclusive on Jul 5, 2025 start from $250.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have an airport shuttle?

Airport shuttle services are not available at Wyndham Alltra Playa del Carmen Adults Only All Inclusive.

How close is Wyndham Alltra Playa del Carmen Adults Only All Inclusive to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive offer free breakfast?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive does not offer free breakfast.

Is there a casino at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

No, there is no casino at this hotel, but Riviera Gran Casino (11-min walk) is nearby.

What time is check-in at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Free parking is not available at this hotel.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a pool?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive features 2 outdoor pools. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a restaurant?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive is home to Ventanas, which features international cuisine.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a spa?

This hotel has a spa, which features body scrubs, hot stone massages, and mani/pedis.

How close is Wyndham Alltra Playa del Carmen Adults Only All Inclusive to downtown Playa del Carmen?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive is 0.3 mi away from Playa del Carmen.

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1499 out of 2630 reviews
Rating 8 - Good. 646 out of 2630 reviews
Rating 6 - Okay. 276 out of 2630 reviews
Rating 4 - Poor. 101 out of 2630 reviews
Rating 2 - Terrible. 108 out of 2630 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jerry Jerrod

Stayed 4 nights in May 2025

10/10 Excellent

Zachary Delray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

patricia l

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was beautiful and clean! great food selection. however, there is a stench of dead fish that is vert overwhelming coming from the shore. there really is no Beach Here!!!
Stayed 6 nights in Apr 2025

6/10 Okay

Angela

Liked: Staff & service
Stayed 7 nights in Mar 2025

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite and the cleanliness was amazing.
Stayed 6 nights in Mar 2025

8/10 Good

Troy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The food was better than average. Less than 3 blocks to 5th Ave and an easy walk down to the public beach. Like everyone else says, not much if any of a beach on the property and the pool is fairly small, but the water felt great. I woukd totally stay there again!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Audi Ela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is so much more fun then people think…I went on a girls trip here, and we struggled to find something bad about this resort. There was always something planed and to do. The service was out of this world and the food was to die for 10/10
Stayed 4 nights in Mar 2025

8/10 Good

Bruce

Stayed 3 nights in Mar 2025

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the accessibility to 5th Avenue and the entire staff team
Stayed 5 nights in Mar 2025

10/10 Excellent

Rajani

Liked: Staff & service
Stayed 4 nights in Mar 2025

4/10 Poor

Isac

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed the quick walk to the pier to catch the morning sunrise! Buffet lunch and dinner options were average but enjoyed the breakfast.
Stayed 3 nights in Mar 2025

10/10 Excellent

Todd James, Fate

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my first time at this hotel. Staff was excellent! It is a very short walk to 5th street where all the action is. Had a great time and loved all the activities the hotel had throughout the day! I highly recommend this hotel!
Stayed 7 nights in Mar 2025

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Thomas Elijah

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for our honey moon
Stayed 6 nights in Dec 2024

8/10 Good

Troy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice property. The food was awesome, the staff were great! It did however lack lounge chair availability and does not have much of a beach, and what they do have is not private.
Stayed 6 nights in Mar 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient. Hospitable. Friendly staff. Excellent food.
Stayed 1 night in Feb 2025

10/10 Excellent

Jacqueline Kim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I very much enjoyed my stay. The staff were very polite and helpful. We changed our room after the first night as it overlooked the street and so it was too loud for our liking. The front desk staff clearly explained additional charges we would incur and were patient while we decided what room selection would be best for us. The hotel was clean and the staff were visibly taking care of the property throughout my stay. The food at the buffet was very good. I preferred the Mexican and Italian dining options over the steakhouse. The blended drinks offered were delicious! It was great to have the rooftop pool to go to if we needed a break from the active nature of the main pool. I enjoyed the north beach as the breeze and the sound of the waves was relaxing to me. The shoreline is rocky but there were some rock-free areas where I could walk in the water. We booked a tour to Tulum through a representative at the hotel who was respectful and kind. She even let me use her phone to confirm our transfer back to the airport! We did encounter one representative whose sales tactic was more pushy which led us not to book with him. The evening entertainment was great. There were activities going on at the main pool during the day like volleyball, orchestrated games/challenges, water aerobics, and music. I highly recommend this resort.
Stayed 7 nights in Mar 2025

10/10 Excellent

Christina Louise

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You will not be disappointed at your stay here. Staff is AMAZING!! Everyone was so wonderful and fun. Shout out to Misty, Jose, Duelce, and I know I’m missing many more but ya’ll are the BEST! This hotel offers so many activities and entertainment. There are many restaurant choices and you’re always greeted by fantastic service, shoutout to Rafael at Brasas restaurant. The adult vibe is great, so many ppl from all over the world here to meet and that says a lot. The will be a vacation you will not be disappointed with when staying at this resort
Stayed 3 nights in Mar 2025

8/10 Good

James

Liked: Property conditions & facilities
Nice.
Stayed 9 nights in Feb 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing area very pleasant staff.
Stayed 7 nights in Mar 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Mar 2025

10/10 Excellent

Jessica

Stayed 5 nights in Mar 2025

10/10 Excellent

Ellen

Stayed 5 nights in Mar 2025

4/10 Poor

Stephen, wellington

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
This is a hotel not for relaxing. It is loud, the pool area is too crowded to even find a chair, and the beach non-existent - zero sand, tiny and covered with sea weed. The food, except for breakfast, borders on the inedible. Waiters are rude and unhelpful. I would never return and am shocked Wyndham allows its b=name on the property. The room - an alleged suite - was huge. But NO sofa, NO desk, NO normal closet - just empty space. NO place to sit and read.
Stayed 4 nights in Mar 2025

8/10 Good

Judy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall it was perfect except the massage. They need more experience. Everything else was amazing.
Stayed 4 nights in Mar 2025