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Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.0 star property

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Photo gallery for Wyndham Alltra Playa del Carmen Adults Only All Inclusive

6 restaurants, international cuisine
Minibar, in-room safe, desk, blackout drapes
Property amenity
Premium Suite, 1 Bedroom, Oceanfront (Master) | Living area | 55-inch LED TV with cable channels, TV
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pool

Explore the area

Map
Constituyentes Number 1, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪3 min walk‬
  • Quinta Avenida
    ‪3 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds

  • 263.18 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • 263.18 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 2 Queen Beds

  • 425.18 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

  • 425.18 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Ocean View

  • 425.18 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 2 Queen Beds, Ocean View

  • 425.18 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Oceanfront

  • 519.91 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront (Master)

Suite, 1 Bedroom, Oceanfront (Master) | Minibar, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Oceanfront (Master)

  • 1020.55 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Beachfront Walk-Out)

Junior Suite, 1 King Bed (Beachfront Walk-Out) | View from room

Junior Suite, 1 King Bed (Beachfront Walk-Out)

  • 561.67 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront (Master)

Premium Suite, 1 Bedroom, Oceanfront (Master) | Minibar, in-room safe, desk, blackout drapes

Premium Suite, 1 Bedroom, Oceanfront (Master)

  • 1057.02 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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Hyatt Zilara Riviera Maya Adults Only All Inclusive

Riviera Maya
  • Pool
  • Hot Tub
  • All inclusive
  • Spa
4.4 out of 5, Excellent, 850 reviews
The price is $390
$390 nightly
$390 total
Total includes taxes and fees
Jun 15 - Jun 16
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About the neighborhood

Playa del Carmen

Beachfront retreat .A stay at this Downtown Playa del Carmen hotel places you steps from Playa del Carmen Main Beach and a 5-minute walk from Quinta Avenida. Mamitas Beach and Pier Navega are also within half a mile (1 km).

What's nearby

  • Mamitas Beach - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 3 min walk - 0.2 miles
  • Quinta Avenida - 3 min walk - 0.2 miles
  • Central Square - 9 min walk - 0.5 miles
  • Playa del Carmen Maritime Terminal - 19 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Lobby Bar - ‬1 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪La Parrilla Playa - ‬3 min walk
  • ‪Café México - ‬1 min walk
  • ‪Pelicano's - ‬2 min walk

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive


Property Location
With a stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive, you'll be steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. This 4-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.

Rooms
Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with separate bathtubs and showers are provided. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a complimentary water park, an outdoor pool, and a sauna. Additional features at this property include complimentary wireless Internet access, gift shops/newsstands, and a banquet hall.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 4 bars/lounges.


Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Similar properties

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Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

  • Pool
  • Hot Tub
  • All inclusive
  • Spa
4.4 out of 5, Excellent, 1,408 reviews
$390 nightly
The price is $390
Jun 23 - Jun 24
Total includes taxes and fees
Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Rooftop pool
  • Shopping
  • Steam room
  • Table tennis
  • Wine tasting room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Panama Jack Resorts Playa del Carmen All Inclusive
Panama Jack Resorts Playa del Carmen All Inclusive Adults Only
Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Frequently asked questions

How close is Wyndham Alltra Playa del Carmen Adults Only All Inclusive to the airport?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive is 21.5 mi (254-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

As of Jun 12, 2025, prices found for a 1-night stay for 2 adults at Wyndham Alltra Playa del Carmen Adults Only All Inclusive on Jun 15, 2025 start from $212.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have an airport shuttle?

Airport shuttle services are not available at Wyndham Alltra Playa del Carmen Adults Only All Inclusive.

How close is Wyndham Alltra Playa del Carmen Adults Only All Inclusive to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive offer free breakfast?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive does not offer free breakfast.

Is there a casino at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

No, there is no casino at this hotel, but Riviera Gran Casino (11-min walk) is nearby.

What time is check-in at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Free parking is not available at this hotel.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a pool?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive features 2 outdoor pools. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a restaurant?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive is home to Ventanas, which features international cuisine.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a spa?

This hotel has a spa, which features prenatal massages, body treatments, and body wraps.

How close is Wyndham Alltra Playa del Carmen Adults Only All Inclusive to downtown Playa del Carmen?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive is 0.3 mi away from Playa del Carmen.

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1523 out of 2659 reviews
Rating 8 - Good. 647 out of 2659 reviews
Rating 6 - Okay. 279 out of 2659 reviews
Rating 4 - Poor. 102 out of 2659 reviews
Rating 2 - Terrible. 108 out of 2659 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Zachary Delray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

patricia l

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was beautiful and clean! great food selection. however, there is a stench of dead fish that is vert overwhelming coming from the shore. there really is no Beach Here!!!
Stayed 6 nights in Apr 2025

6/10 Okay

Angela

Liked: Staff & service
Stayed 7 nights in Mar 2025

8/10 Good

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jose, who did the yoga and other activities was great, lovely way to start each day practicing yoga overlooking the ocean
Stayed 5 nights in Mar 2025

10/10 Excellent

Kaitlyn

Stayed 9 nights in Feb 2025

6/10 Okay

Crystal

Stayed 2 nights in Mar 2025

10/10 Excellent

Zach

Stayed 7 nights in Feb 2025

10/10 Excellent

Renee

Stayed 5 nights in Feb 2025

10/10 Excellent

Glenn A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent. Convenient to 5th street with excellent options and experiences. Through no fault of the property the beach is non-existent . North beach is very nice, had to walk north to enter water due to shoreline rocky conditions.
Stayed 8 nights in Feb 2025

10/10 Excellent

MARK

Traveled with partner
Liked: Cleanliness, amenities
Great stay I would recommend this resort to anyone! Great stay!
Stayed 10 nights in Feb 2025

10/10 Excellent

Sam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are all extremely kind and good at their jobs. The dining options in the resort are solid, and the food within each restaurant/ the buffet beat my expectations. Room service was prompt, gym was decent, and the pools and hot tub were very nice. I felt like the hotel played above my expectations. Also, as someone with severe food allergies, I felt well taken care of here. Every meal I was asked if I had allergies and was able to speak to a chef or waiter who could assist in making sure my meals were safe for me. Shoutout to Luis and Humberto!
Stayed 7 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing resort, pushy timeshare people

We had a wonderful time. Everything was amazing. Great food. Kind, caring and superb staff. Beautiful clean modern rooms (love the remodel from when we were there 8 years ago) Cant say enough good about the service, staff and food, as well as entertainment. Our only complaint would be that of Kathleen with the timeshare or as she says "membership". She is a liar and she is much too pushy. She does not know what NO means. We told her on day 1, No! we do not want anything to do with it but yet she continued to follow us around and harass us trying to get us to go sit through this timeshare presentation. She would hang near us at the entrance and ask where we were going while waiting for a taxi as well as ask when we would be back. I finally had to get stern with her and tell her it was none of her business. She bugged us about 4 different days of the 6 we were there. That is a total turn off. Get rid of the pushy timeshare people and we will most definitely be back.
Stayed 7 nights in Feb 2025

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service
Stayed 6 nights in Feb 2025

10/10 Excellent

Robert

Traveled with family
Excellent
Stayed 7 nights in Feb 2025

8/10 Good

Susan

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very nice - not too large - nice pool area - decent entertainment. 1 block from shopping/restaurants in Playa Del Carmen which we loved. Only negative is the picture show a beach and we believe it was eroded from hurricane damage - is a beach at the far end of the resort. Staff was very kind and accommodating and friendly. Our room was ocean front - highly recommend that upgrade.
Stayed 7 nights in Feb 2025

4/10 Poor

Patrick, Bakersfield

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Breen

Stayed 2 nights in Feb 2025

10/10 Excellent

Paula, Lenexa

Liked: Cleanliness, staff & service, property conditions & facilities
Great food!
Stayed 4 nights in Feb 2025

8/10 Good

philip, CleElum

Traveled with partner
Property and staff were both great. Limited dining options.
Stayed 7 nights in Feb 2025

6/10 Okay

Susan, Oakdale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Feb 2025

10/10 Excellent

Stefanie Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Food was delicious and lots of options. Always something going on day or night. The entertainment was great!! Our room was gorgeous and had an amazing view.
Stayed 7 nights in Feb 2025

8/10 Good

Sandra Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, the service was excellent I was a little disappointed in the amount of paid loungers by the pool, there could have been a few more free chairs, but overall the hotel was great.
Stayed 7 nights in Feb 2025

10/10 Excellent

Melissa Sue

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Staff was amazing. Beds where very comfortable. Cleaning service was above and beyond. The buffet was ok . So many options on food.
Stayed 3 nights in Feb 2025

8/10 Good

Ernesto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cons- Really no beach to swim in. 2 bars and under staffed. Food was just ok. A little inconvenient to get to the Mexican and Italian restaurant. Drinks were just ok but the blended drinks were delicious. Small pool for the size of the hotel which made it impossible to get some lounge chairs so we had to pay for a cabana for 2 days. Any room service you order is a $10 fee. Pros- Staff was amazing friendly and helpful. Walking distance to the main street of downtown Playa Del Carmen. Very clean hotel. Most rooms have a nice view. Blended drinks were delicious. Pool and night entertainment were fun.
Stayed 7 nights in Feb 2025

6/10 Okay

Kimberly

Traveled with partner
Liked: Staff & service
The hotel is outdated.
Stayed 6 nights in Feb 2025