Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.5 star property
4.5-star beachfront property near Playa del Carmen Main Beach

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Photo gallery for Wyndham Alltra Playa del Carmen Adults Only All Inclusive

6 restaurants, international cuisine
Aerial view
Suite, 1 Bedroom, Oceanfront (Master) | Terrace/patio
3 bars/lounges, 2 poolside bars, swim-up bar, beach bar
Couples treatment rooms, body treatments, hot stone massages

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
Constituyentes Number 1, Playa del Carmen, QROO, 77710
  • Place, Mamitas Beach
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min walk‬
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(53 reviews)
  • 263 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 263 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds

8.0 out of 10
Very good
(9 reviews)
  • 425 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(63 reviews)
  • 425 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(9 reviews)
  • 425 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Ocean View

8.4 out of 10
Very good
(45 reviews)
  • 425 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Oceanfront

8.8 out of 10
Excellent
(79 reviews)
  • 520 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed (Beachfront Walk-Out)

9.4 out of 10
Exceptional
(10 reviews)
  • 562 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Oceanfront (Master)

  • 1021 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 Bedroom, Oceanfront (Master)

10.0 out of 10
Exceptional
(1 review)
  • 1057 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Beachfront retreat .A stay at this Downtown Playa del Carmen property places you steps from Playa del Carmen Main Beach and a 5-minute walk from Mamitas Beach. Quinta Avenida and Pier Navega are also within half a mile (1 km).

What's nearby

  • Mamitas Beach - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 3 min walk - 0.2 miles
  • Quinta Avenida - 3 min walk - 0.2 miles
  • Quinta Alegría Shopping Mall - 3 min walk - 0.2 miles
  • Playa del Carmen Maritime Terminal - 19 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪La Parrilla Playa - ‬3 min walk
  • ‪Quick Delights - ‬1 min walk
  • ‪Il Pescatore Restorante Italiano - ‬2 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪Lobby Bar - ‬1 min walk

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive


Property Location
With a stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive, you'll be steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. This 4-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.

Rooms
Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with separate bathtubs and showers are provided. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a complimentary water park, an outdoor pool, and a sauna. Additional features at this property include complimentary wireless Internet access, gift shops/newsstands, and a banquet hall.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 4 bars/lounges.


Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Rooftop pool
  • Shopping
  • Steam room
  • Wine tasting room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Panama Jack Resorts Playa del Carmen All Inclusive
Panama Jack Resorts Playa del Carmen All Inclusive Adults Only
Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Frequently asked questions

How close is Wyndham Alltra Playa del Carmen Adults Only All Inclusive to the airport?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive is 21.5 mi (254-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

As of Nov 12, 2025, prices found for a 1-night stay for 2 adults at Wyndham Alltra Playa del Carmen Adults Only All Inclusive on Nov 13, 2025 start from $162.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have an airport shuttle?

Airport shuttle services are not available at Wyndham Alltra Playa del Carmen Adults Only All Inclusive.

How close is Wyndham Alltra Playa del Carmen Adults Only All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive offer free breakfast?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive does not offer free breakfast.

Is there a casino at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

No, there is no casino at this property, but Riviera Gran Casino (11-min walk) is nearby.

What time is check-in at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Free parking is not available at this property.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a pool?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive features 2 outdoor pools. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a restaurant?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive is home to Ventanas, which features international cuisine.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a spa?

This property has a spa, which features sports massages, body wraps, and body scrubs.

How close is Wyndham Alltra Playa del Carmen Adults Only All Inclusive to downtown Playa del Carmen?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive is 0.3 mi away from Playa del Carmen.

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1477 out of 2569 reviews
Rating 8 - Good. 615 out of 2569 reviews
Rating 6 - Okay. 278 out of 2569 reviews
Rating 4 - Poor. 97 out of 2569 reviews
Rating 2 - Terrible. 102 out of 2569 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shantha, Suitland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quick getaway great location. My ocean view room was perfect Service was stellar. I definitely go back.
Stayed 4 nights in Aug 2025

8/10 Good

Ricardo

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was good and clean.
Stayed 7 nights in Aug 2025

10/10 Excellent

Mark Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accommodating
Stayed 4 nights in Aug 2025

10/10 Excellent

Shalaya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful and in a great location (walking distance to downtown/ clubs) everyone is very attentive and ready to help you at all times. the waiters that bring you drinks by the pool are top tier 10/10. Katia & David are the absolute best!! So welcoming and fun!
Stayed 3 nights in Aug 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was a pleasant surprise. From the moment we walked in everyone was so nice and accomodating. The food at the Italian restaurant and Buffet was our favorite and The bartenders made the best drinks! The foam party is the BEST I've been to in Cancun/Playa area. Entertainment staff was amazing and the night shows were fantastic! This is now our go to resort when visiting!
Beautiful View
Best Negrini
Delicious Esspresso Martini
View from the Beach
Stayed 3 nights in Jul 2025

10/10 Excellent

Kree

Traveled with partner
Liked: Amenities
time had, good staff, great activities and comfortable all round interaction.
Stayed 8 nights in Aug 2025

8/10 Good

Aimee Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service here is excellent, accommodations are clean and the food was good and fresh. The only thing that soured me was that on arrival regardless how many times I said no, I was kept in an office rather than checked in for additional sales opportunities. Then I was further delayed while i was told my room was ready but needed to be “refreshed”. They waited outside bathroom for me to bring my daughter and myself to yet another desk to try to get me to do timeshare presentation. I had just travelled 8 hours after leaving my home with zero sleep in 36 hours due to the flight time and I was tired and wanted the beach that it was too late to see by the time they were done. This put a damper on the entire stay. Would I return? Probably not, sadly. First impressions are lasting.
Stayed 4 nights in Aug 2025

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and comfortable. The staff was amazing and very helpful. Quid h there was better parking accommodations but satisfied still. Would recommend
Stayed 4 nights in Jul 2025

10/10 Excellent

Vitalijs

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort in the middle of Playa del Carmen. Walking distance to everywhere. Amazing service, staff goes above and beyond.
Stayed 5 nights in Aug 2025

10/10 Excellent

ANA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that this was an adults only resort. Perfect for relaxing. Nothing to wild. Perfect middle for those looking for a little fun but also relaxing.
Stayed 4 nights in Aug 2025

8/10 Good

Maria Elena Guzman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio fue excelente, especialmente por parte del gerente Juan Bolaños, quien fue muy amable y siempre atento a las necesidades de los huéspedes. Las instalaciones están limpias y bien cuidadas. Lo único a considerar es que el acceso a la playa es limitado, ya que hay muchas piedras y poca arena, lo cual puede dificultar disfrutarla al máximo.
Stayed 4 nights in Aug 2025

6/10 Okay

Yanira

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
None
Stayed 6 nights in Jul 2025

6/10 Okay

Elizabeth Kristine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The distance to the city was great. The beach access wasn’t so great. The bar on the beach with the swings was not open long enough. Nobody wants to hear about time shares, that online will make not want to stay here again. The rooms were so HOT. Update the doors to keep the air from leaving the rooms. The food was mid. I would rank the food and beverages a 5/10. The staff was great. The entertainment could have been better.
Stayed 5 nights in Jul 2025

8/10 Good

april denise

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools need to be open later and bars over 21 and we were still wanting to hang out and have fun. Everything closes to early
Stayed 4 nights in Aug 2025

10/10 Excellent

Janine

Liked: Cleanliness, amenities
Property was absolutely beautiful! We had an amazing time. Will definitely return!
Stayed 4 nights in Jul 2025

6/10 Okay

Andres, Goshen

Traveled with group
Liked: Cleanliness, staff & service
Elevators didn’t work
Stayed 4 nights in Jul 2025

10/10 Excellent

Roberta

Stayed 1 night in Aug 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was great. Special thanks to Miguel, Pablo Bryant and Daniel. They were fantastic
Stayed 5 nights in Jul 2025

8/10 Good

Samuel Wahib

Liked: Cleanliness, amenities
Very small and too stingy with beach towels
Stayed 5 nights in Jul 2025

8/10 Good

Adelar Pedro

Stayed 7 nights in Jul 2025

10/10 Excellent

Lilia

Stayed 3 nights in Apr 2025

2/10 Terrible

TONY

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is in a state of disrepair and it needs a lot of structural repair. The furniture is worn out and damaged. The food was of poor quality, particularly the buffet and the steakhouse at dinner time. The pool had several issues, especially regarding cleanliness. Specifically, the shallow part of the pool has many black spots that appear to be mold. One particularly annoying aspect was the sales pitch that was aggressively presented at the time of arrival. There was no apparent consideration for the client’s fatigue. A special shoutout to three team members at this resort: * Orlando - the waiter at the pool * Raphael - the waiter at Bella (Italian Restaurant) * Marianna - the barista at the coffee shop
Stayed 5 nights in Jul 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing! The hotel was very clean and everyone was so friendly and helpful.
Stayed 5 nights in Jul 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

chad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue was they needed to keep the pool cleaner. Around the outside edge was not clean. And may have ruined a swimsuit by leaning up against it. And the property had chipped and flaked paint on the exterior.
Stayed 7 nights in Jul 2025