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Hotel Description

5-star beachfront property near El Camaleon Mayakoba Golf Course

Beachside getaway

A stay at this property places you within half a mile (1 km) of El Camaleon Mayakoba Golf Course and 6 miles (10 km) of Guadalupe Church. Quinta Avenida and Mamitas Beach Club are also within 6 miles (10 km).

All-inclusive

A private beach, 4 restaurants, and 2 outdoor pools are all featured at this all-inclusive property. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Families will appreciate the onsite laundry facilities, kid-friendly dining, and in-room childcare.

Free WiFi, flat-screen TVs

The 214 guestrooms offer free WiFi, balconies or patios, and flat-screen TVs. Minibars, room service, and premium bedding are also available.

Andaz King

Bed Count 1 King Bed Maximum Occupancy 3 Max
$499* Per night/room Feb 13 - Feb 14

Andaz Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Double Beach Area

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Ocean View Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Beach Front Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Beach Front Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

About the Andaz Mayakoba a Concept By Hyatt - All Inclusive Package

Location Carretera Federal Cancun, Playa del Carmen, QROO 77710

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (some restrictions)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Land activities

  • Bicycling
  • Fitness facilities

Not included

  • Golf green fees
  • Motorized water sports
  • Surcharge for premium food items
  • Surcharge for room service
  • Airport transfers
  • Laundry/dry cleaning services
  • Activities and services offered by independent operators
  • Transportation to offsite activities

  • Taxes included
  • Buffet and à la carte dining
  • Gratuities included
  • Minibar beverages - restrictions apply
  • Additional gratuities accepted
  • Airport transfers not included
  • Fitness facilities included
  • Premium food items not included
  • All food and beverages included
  • Laundry/dry cleaning services not included
  • Surcharge for premium food items
  • Motorized water sports not included
  • Golf green fees not included
  • Bicycling included
  • Activities/services from independent operators not included
  • Surcharge for room service
  • Transportation to offsite activities not included
  • All onsite activities, and facilities and equipment included
  • All non-motorized water sports included
  • Room service not included

Property Features

Andaz Mayakoba a Concept By Hyatt - All Inclusive Package is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to feel the sun on your face at the white sand beach. You'll be playing in the surf in no time with a free ride on the property's complimentary beach shuttle. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Bring your whole family to Andaz Mayakoba a Concept By Hyatt - All Inclusive Package for summer fun including 2 outdoor swimming pools, scuba diving, and kayaking. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. WiFi and wired Internet are free in public spaces. This all-inclusive property also offers a 24-hour fitness center, a garden, and a terrace. Free self parking is available. This 5-star Playa del Carmen property is smoke free.

  • 214 guestrooms or units
  • 4 dining venues
  • Built in 2016
  • Bar on the beach
  • Bar or lounge
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Property shuttles: Free beach shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Andaz Mayakoba a Concept By Hyatt - All Inclusive Package offers 214 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Private balcony or patio
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Cocina Milagro - This poolside buffet restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Tinta del Pulpo - Overlooking the ocean, this restaurant serves lunch and dinner. A children's menu is available. Open daily.

Casa Mate - This fine-dining restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open select days.

Sotavento - This seafood restaurant is located on the beach. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a private beach and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours on site
  • Free bicycles on site
  • Parasailing nearby
  • Scuba diving on site
  • Surfing/boogie boarding nearby
  • Archery on site
  • Kayaking on site
  • Sailing nearby

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • Pets: USD 100 per pet, per stay, plus a deposit of USD 100 per stay

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 18 years old.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old.

  • No elevators
  • 24-hour check-in
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Andaz Mayakoba All Inclusive Package Concept Hyatt
  • az Mayakoba Inclusive Package

You should know

  • To get to the property, guests need to transfer by Shuttle. Transfers need to be confirmed in advance by contacting the property at the number on the booking confirmation.
  • Reservations are needed for golf tee times. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.