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4.0 out of 5

"Good place to stay close to the airport. Arriving late or leaving early it is very convenient. Not my style for "vacation" accommodations but definite ... " More

By a verified traveler on Tue 17 Sep 2019

Hotel Description

3-star spa hotel near El Arenal Beach

Close to the beach

With a stay at this Can Pastilla hotel, you'll be within half a mile (1 km) of Playa de Palma and 3 miles (5 km) of El Arenal Beach. Platja de Can Pastilla and Platja d'Or are also within half a mile (1 km).

Dining, outdoor pool

This hotel features a restaurant, an outdoor pool, and a poolside bar. Business travelers can take advantage of the free WiFi in public areas. You'll appreciate the indoor pool, bar/lounge, and snack bar/deli.

Free WiFi, refrigerators

The 305 guestrooms have LCD TVs with satellite channels and offer free WiFi and balconies or patios. Other amenities include refrigerators, minibars, and hair dryers.

Economy Room, Balcony (2 adults)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$89* Per night/room Aug 31 - Sep 1

Family Room, Balcony (2 Adults 2 Child)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Double or Twin Room, Balcony (Extra Bed)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Double or Twin Room, Balcony, Pool View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Apartment, 1 Bedroom, Balcony (2 adults)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room Single Use, Balcony

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Helios Mallorca Hotel & Apartments ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Helios Mallorca Hotel & Apartments

Couples (1)
4 out of 5
Good place to stay close to the airport. Arriving late or leaving early it is very convenient. Not my style for "vacation" accommodations but definitely good choice for airport. Clean and easy.

Posted by on Sep 17, 2019

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Property Features

Helios Mallorca Hotel & Apartments offers its guests an indoor pool and an outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Helios Mallorca Hotel & Apartments. For a fee, parking is available. This 3-star Palma de Mallorca hotel is smoke free.

  • 1 building
  • 305 guestrooms or units
  • 5 levels
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Charging station for electric cars
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Free parking nearby

Transport

  • Airport: Palma de Mallorca Airport (PMI) (4.2 km / 2.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Helios Mallorca Hotel & Apartments offers 305 accommodations with minibars and safes. Rooms open to balconies or patios. LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Private balcony or patio
  • Minibar
  • LCD television
  • Satellite channels
  • Refrigerator
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.

Helios Mallorca Hotel & Apartments has a restaurant on site.

Nearby Activities

An indoor pool and an outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including reflexology.

  • Hot stone massage
  • Deep tissue massage
  • Number of treatment rooms 1
  • Reflexology
  • Sports massage
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Wheelchairs available on site
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 6 per night.

Pet Policy

  • Pets and service animals are not allowed at Helios Mallorca Hotel & Apartments

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property uses wind, solar, and geothermal energy

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property uses wind, solar, and geothermal energy. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Renewable energy source - solar
  • Individually-wrapped food options are not available
  • Debit cards
  • Renewable energy source - geothermal
  • Gap period enforced between guest stays - 24 hours
  • Renewable energy source - wind
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 10 for adults and EUR 5 for children (approximately)
  • Self parking fee: EUR 10 per day
  • A late check-out fee will be charged
  • Crib (infant bed) fee: EUR 6 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Helios Playa de Palma
  • Hotel Helios Playa de Palma
  • Hotel Helios Mallorca Playa de Palma
  • Helios Mallorca Playa de Palma
  • Helios Mallorca
  • Helios Mallorca Hotel Apartments Playa de Palma
  • Helios Mallorca Hotel Apartments
  • Hotel Helios Mallorca
  • Helios Mallorca & Apartments
  • Helios Mallorca Hotel Apartments
  • Helios Mallorca Hotel & Apartments Hotel
  • Helios Mallorca Hotel & Apartments Palma de Mallorca
  • Helios Mallorca Hotel & Apartments Hotel Palma de Mallorca

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.