This was a horrible stay and awful experience. I will never return to this place. We took the room with the kitchenette but never knew that that building was behind the highway. It was a nightmare with constant loud noises from vehicles every minute of the day and night. There were bugs in the room crawling on the drapes, the drapes could not close in properly, the toilet seat was not sturdy on the toilet bowl, so it kept shifting, the toilet holder was missing, the room smelled old and moldy. The Front Desk Manager, Michelle, was unhelpful and spoke to me in a condescending tone when I complained about the room and asked to be moved, to which she said the hotel was completely booked. I asked for a refund for the 2nd night stay and to check out earlier, but she refused saying that because I paid through a 3rd party, Expedia, the hotel could not refund me a night. It was so awful, we could not stay the 2nd night after seeing the many crawling bugs and the traffic noise, we quickly packed up and left that disgusting place! Never again in that hotel!
