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4.5 out of 5

"Friendly, kind staff. I watched one of the kitchen staff's interaction with an elderly man. She treated him with a caring bedside manner, much like a ... " More

By a verified traveler on Sat 03 Jun 2017

Hotel Description

Hotel near Duquesne Incline in Pittsburgh

In Pittsburgh

Within 3 miles (5 km) of this hotel, you'll find Duquesne Incline and Rivers Casino. Heinz Field and Carnegie Science Center are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a health club. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Free perks include full breakfast, free self parking, and an area shuttle.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 150 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. Coffee/tea makers, free newspapers, and free local calls are also available.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$87* Per night/room Oct 29 - Oct 30

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Express & Suites Pittsburgh West - Greentree ratings based on 12 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express & Suites Pittsburgh West - Greentree

Everyone (10) Couples (1) Family (1)
5 out of 5

Posted by on Oct 19, 2019

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Comment from Hotel Management

Oct 20, 2019 by Jaye

Thank you for rating your stay 5 out of 5! Come visit us again soon!

4 out of 5

Posted by on Oct 6, 2019

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Comment from Hotel Management

Oct 7, 2019 by Jaye

Thank you for rating your stay 4 out of 5. We hope to see you again soon.

2 out of 5

Posted by on Aug 4, 2019

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Comment from Hotel Management

Aug 4, 2019 by Jasmine

Thank you for rating your stay 2 out of 5. We hope to create a better guest experience in the future.

5 out of 5
I loved the fact that the hotel provided a shuttle that brings you to your destination for free. It was perfect for me and my friends to get to experience Pittsburgh without being nervous about driving in the city.

Posted by on Jul 29, 2019

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Comment from Hotel Management

Jul 30, 2019 by Jasmine

Thank you for taking the time to leave us a review. We are glad you enjoyed the complimentary shuttle. We know how stressful it can be driving the city. We hope to have the pleasure to shuttle you and your friends during your next trip. Thank you for sharing.

5 out of 5
Very nice hotel. Staff very friendly. Rooms were large and good configuration. Close to good restaurants. Also close to downtown - easy access ability to freeway.

Posted by on Dec 31, 2018

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Comment from Hotel Management

Dec 31, 2018 by Jasmine

Thank you for staying with us. We are happy to know you enjoyed your guestroom and that our staff was friendly. We will pass along your kind comments to our staff. Come visit us again soon.

4 out of 5

Posted by on Oct 15, 2018

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Comment from Hotel Management

Oct 16, 2018 by Jasmine

Thank you for rating your stay 4 out of 5. Come visit us again soon.

5 out of 5

Felt like home

Cons: Vanity area Should be separate from bath.
Friendly, kind staff. I watched one of the kitchen staff's interaction with an elderly man. She treated him with a caring bedside manner, much like a nurse,not like hotel staff. All staff was great...

Posted by on Jun 3, 2017

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Comment from Hotel Management

Jun 5, 2017 by Jasmine

Thank you for staying with us. We appreciate your feedback. I will pass along your friendly comments to our staff. We hope to see you again the next time you visit Pittsburgh.

4 out of 5

Nice, clean, but not much to walk too.

We arrived at the hotel, after about 1/2 hr wait for hotel shuttle. The room I thought I reserved, was not the one the hotel showed I booked. I was given choice, and took another room, with a rollaway. All the beds were comfortable. The stay came with a nice hot breakfast selection. The hotel has pool and small weight room, didn't use either. The staff were personable, and were the shuttle drivers. Each had their own way to get places. And each time needed shuttle, had to make prior arrangements to leave, and call to get pickups. The TV in the room had limited choices for watching, although it claims to have more. Housekeeping was polite, and offers choice if you want to get room straightened. Overall we had no problems that were not easily solved..ie number of needed beds.

Posted by , from Hanover Park, IL on Jul 11, 2016

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Comment from Hotel Management

Nov 3, 2016 by Jasmine

Thank you for taking the time to leave us a nice review. We will use your feedback to implement improvements in the future for accurate channel listings. We hope you will choose our hotel the next time you visit Pittsburgh.

5 out of 5

Best staff ever.

The hotel was fine. There is some roadconstruction until 12/21/15, but the hotel offers a shuttle service. This was invaluable as I would not have made it otherwise. Every staff member we met was fantastic. Very fun, cracking jokes, knowledgeable and so friendly. Thank you.

Posted by , from Virginia on Oct 8, 2015

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Comment from Hotel Management

Nov 23, 2015 by Chad

Thank you so much for taking the time to leave us an excellent review. I will pass along your comments to all my staff. We look forward to seeing you again soon.

5 out of 5

exactly what we needed

Pros: Shuttle
Cons: The a/c was on a motion detector and went off during day when out of room, no problem however at night it did get stuffy. bathroom a little dark.
Location: Very close to city, not too far from ballparks, Station Square and Grandview avenue. Can walk thru city, across bridges and to Pt State Pk Fountain
I can't say enough about how convenient the hotel shuttle was. We went to 2 baseball game and were dropped off & p/u on the city side of Roberto Clemente Bridge (which was closed to all auto traffic) EVERYBODY walked over to the park! was a party-like atmosphere and fun. One game went extra innings, we caught a taxi for $15 back to Hotel as it was very late in eve. Took shuttle to Station Square / Mt Washington. As for the room the only (small) problem we had was the a/c was on a motion detector and went off during day when out of room, that was no problem however at night it did same and got stuffy. (not sure if that could be remedied by adjustments) Bathroom needed more lighting. **These were very minor issues. Location was great, just out of the city, but very close to the city. Breakfast was what you'd expect and a great timesaver ... coffee tea, (powdered) eggs, bacon, gravy, oatmeal, yogurt, cold cereals, oranges and very good muffins. The staff was very helpful. We enjoyed our stay.

Posted by on Sep 20, 2015

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Comment from Hotel Management

Dec 22, 2015 by Chad

Thank you so much for taking the time to leave us such a great review. We are working on solutions to the thermostat issues. They are energy saving "Green" Models and well they do save energy..... We look forward to seeing you the next time you visit Pittsburgh.

About the Holiday Inn Express & Suites Pittsburgh West - Greentree

Location 875 Greentree Road, Pittsburgh, PA 15220

Property Features

Holiday Inn Express & Suites Pittsburgh West - Greentree offers its guests an indoor pool and a health club. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A roundtrip airport shuttle during limited hours, an area shuttle, and a train station pick-up service are free. The business-friendly Holiday Inn Express & Suites Pittsburgh West - Greentree also features coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis. This Pittsburgh hotel is smoke free.

  • 150 guestrooms or units
  • 8 levels
  • 1258 sq ft of conference space
  • Full breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: Pittsburgh, PA (PIT-Pittsburgh Intl.) (25.1 km / 15.6 mi)
  • Train station: Pittsburgh Station (6.1 km / 3.8 mi)
  • Property shuttles: Free airport shuttle, area shuttle, and train station pick-up
  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites Pittsburgh West - Greentree offers 150 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs available
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily from 6:30 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a health club.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is 21

Special check-in instructions:

Airport shuttle service is available from 7:00 AM to 11:00 PM. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered from 7:00 AM to 11:00 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 13.15 per night.
  • Cribs (infant beds) are available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Debit cards not accepted
  • Number of children who can stay free - 4

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 13.15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Pittsburgh West Greentree
  • Holiday Inn Express Pittsburgh West Greentree
  • Holiday Inn Express Pittsburgh West Greentree Hotel
  • Holiday Inn Express Pittsburgh West Greentree Hotel
  • Holiday Inn Express Greentree Hotel
  • Holiday Inn Express Pittsburgh West Greentree
  • Holiday Inn Express Greentree
  • Holiday Inn Express & Suites Pittsburgh West - Greentree Hotel
  • Hotel Holiday Inn Express & Suites Pittsburgh West - Greentree
  • Holiday Inn Express Suites Pittsburgh West Greentree
  • Holiday Inn Express Greentree

You should know

  • Holiday Inn Express & Suites Pittsburgh West - Greentree offers transfers from the airport and train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Pittsburgh-Hotels-Holiday-Inn-Express-&-Suites-Pittsburgh-West---Greentree.h3950-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.