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4.0 out of 5

"They had a major leak, were the water was running down the elevator so we had to take our luggage down the stairs from the third floor and our room ha ... " More

By a verified traveler on Mon 26 Dec 2022

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Hotel Description

Hotel near Rivers Casino in Pittsburgh

Near the airport

Within 3 miles (5 km) of this Pittsburgh hotel, you'll find Rivers Casino and Acrisure Stadium. Market Square and David L Lawrence Convention Center are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free full breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the 2 conference rooms, as well as the 24-hour business center and free Internet in public areas. There's a 24-hour gym on site, and a 24-hour front desk and a fireplace in the lobby are also provided.

Standard Room, 1 King Bed, Accessible (Mobility Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$89* Per night/room Mar 1 - Mar 2

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible (Mobility Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Communication Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Express & Suites Pittsburgh West - Greentree, an IHG Hotel ratings based on 19 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express & Suites Pittsburgh West - Greentree, an IHG Hotel

Everyone (8) Couples (2) Family (6)
4 out of 5
They had a major leak, were the water was running down the elevator so we had to take our luggage down the stairs from the third floor and our room has a couple issues. I wish I could post pictures

Posted by on Dec 26, 2022

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Comment from Hotel Management

Dec 28, 2022 by Customer Service

Thank you for sharing your feedback with us, Sheila.We regret that you experience with us was anything less than perfect and that the condition of our hotel did not meet your expectations. Please be assured that this is not the standard that we aspire to so we've shared your concerns with the appropriate members of our management team so that we may improve moving forward.We hope to have a chance to host you again so we may share a more positive experience that our guests are accustomed to.

5 out of 5
Clean comfortable room

Posted by on Dec 11, 2022

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Comment from Hotel Management

Dec 11, 2022 by Customer Service

Thanks for the wonderful review, Cathy!We're thrilled you had such a fantastic stay at Holiday Inn Express & Suites Pittsburgh West - Green Tree! It's excellent your room was refreshed properly and that you appreciated our comfortable and clean facilities. We strive for excellence and your praise lets us know we're doing our job!We look forward to seeing you again soon for another fantastic experience. Thank you again for sharing your feedback!

5 out of 5
I really liked the shampoo and body wash in dispensers in the shower. Little bottles are too much waste. The bed was really comfortable and the pillow very fluffy!

Posted by on Dec 9, 2022

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Comment from Hotel Management

Dec 9, 2022 by Customer Service

Thank you for the great review, Cathy!We're pleased to hear that you enjoyed your stay at Holiday Inn Express & Suites Pittsburgh West - Green Tree. It's wonderful to know that our amenities and bedding left a lasting impression. We truly appreciate you taking the time to share your thoughts with us. We look forward to hosting you again the next time you're in town!

4 out of 5
Convenient to downtown, highway, &Steelers stadium

Posted by on Nov 15, 2022

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Comment from Hotel Management

Nov 16, 2022 by Customer Service

Thank you for leaving us this fabulous review, Albert!We're so glad you had such an enjoyable time with us at Holiday Inn Express & Suites Pittsburgh West - Green Tree! We care deeply about the comfort and satisfaction of our guests so it's wonderful you appreciated our central location. We love seeing our guests take advantage of our proximity to so many excellent attractions.We look forward to hosting you again for yet another unforgettable stay!

1 out of 5
Tv didnt work in first room. Had to pack up an move to diff room. That floor was so sticky had to go by mop an bleach to clean floor. Then key wouldnt open door had to go through window to get in room. Pool and hot tub were nice. Breakfast only had sausage links, yogurt, cereal and juice. No eggs or pancakes or waffles. Very dissapointed in Ramada. Never stayed at one that so bad. Had to get new room keys 4 times so far in 2 days. 2 more days to go.

Posted by , from Mason on Oct 21, 2022

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Comment from Hotel Management

Oct 23, 2022 by Customer Service

Thank you for sharing your feedback, Kathy.It's unfortunate to hear you weren't completely satisfied with your recent experience, as we strive to provide all of our guests with a wonderful experience from beginning to end. Please know your feedback regarding our services will be addressed with the appropriate members of our team so we may improve for the future.We hope you'll give us another chance to provide you with the quality experience we're truly capable of sharing with our guests.

5 out of 5

Posted by on Mar 27, 2022

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5 out of 5
Conveniently located with just a short drive to Pittsburgh. Friendly and helpful staff.

Posted by on Dec 1, 2021

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Comment from Hotel Management

Dec 1, 2021 by Rob B

Thank you for staying with us. We look forward to your next visit.

5 out of 5
wonderfiul place and wonderful people

Posted by on Oct 5, 2021

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Comment from Hotel Management

Oct 6, 2021 by Rob B

We are glad that you enjoyed your stay with us. Come back again soon!

5 out of 5

Posted by , from Houston on Sep 5, 2021

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4 out of 5
The only issue I had was that there were dirty towels left hanging on the back of the door when I got to my room.

Posted by on Aug 23, 2021

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Comment from Hotel Management

Aug 23, 2021 by Rob B

Thank you for staying with us. Sorry for the hiccup with the towels. It is not our normal. Come see us again soon.

About the Holiday Inn Express & Suites Pittsburgh West - Greentree, an IHG Hotel

Location 875 Greentree Road, Pittsburgh, PA 15220

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. Event space at this hotel measures 4133 square feet (384 square meters) and includes a conference center. A 24-hour fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express & Suites Pittsburgh West - Greentree, an IHG Hotel. Limited free parking is available on a first-come, first-served basis. This Pittsburgh hotel is smoke free.

  • 150 guestrooms or units
  • 8 levels
  • 4133 sq ft of conference space
  • 384 sq m of conference space
  • Full breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking , RV, bus, truck parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites Pittsburgh West - Greentree, an IHG Hotel offers 150 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (once per stay)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free full breakfast daily from 6:30 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time ends at 2 AM
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Guests are provided with hand sanitizer and cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Car recommended
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 1
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 4
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Pittsburgh West Greentree
  • Holiday Inn Express Pittsburgh West Greentree
  • Holiday Inn Express Pittsburgh West Greentree Hotel
  • Holiday Inn Express Pittsburgh West Greentree Hotel
  • Holiday Inn Express Greentree Hotel
  • Holiday Inn Express Pittsburgh West Greentree
  • Holiday Inn Express Greentree
  • Holiday Inn Express Suites Pittsburgh West Greentree
  • Hotel Holiday Inn Express & Suites Pittsburgh West - Greentree
  • Holiday Inn Express Suites Pittsburgh West Greentree
  • Holiday Inn Express Greentree

You should know

  • Up to 4 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.