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"Everything went really smoothly and the people were all very friendly and helpful " More

By a verified traveler on Sat 07 Dec 2019

Hotel Description

Hotel near Rivers Casino in Pittsburgh

In Pittsburgh

Within 3 miles (5 km) of this Pittsburgh hotel, you'll find Rivers Casino and Heinz Field. Market Square and David L Lawrence Convention Center are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free full breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the 2 conference rooms, as well as the 24-hour business center and free Internet in public areas. There's a 24-hour fitness center on site, and a 24-hour front desk and a convenience store are also provided.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and microwaves, the 150 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. Other amenities include premium bedding, coffee/tea makers, and free weekday newspapers.

Room, 1 King Bed, Accessible, Non Smoking (Mobility Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$115* Per night/room Aug 22 - Aug 23

Suite, Non Smoking (Feature)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Accessible, Non Smoking (Mobility, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Holiday Inn Express & Suites Pittsburgh West - Greentree, an IHG Hotel ratings based on 10 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express & Suites Pittsburgh West - Greentree, an IHG Hotel

Everyone (6) Couples (1) Family (3)
1 out of 5
rooms were spacious and clean

Posted by on Jun 26, 2021

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Comment from Hotel Management

Jun 29, 2021 by DOS

Was there an issue? Not sure of why you gave us such a low rating otherwise.

2 out of 5
DIDN'T LIKE: I paid Travelocity for this room (via PayPal) and the Hotel also charged my credit card directly for that night.

Posted by on Dec 29, 2019

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Comment from Hotel Management

Jan 1, 2020 by Jaye

Thank you for taking the time to leave us a review. We are sorry you encountered billing issues during your stay. Please contact the hotel to handle the incident.

5 out of 5
Everything went really smoothly and the people were all very friendly and helpful

Posted by on Dec 7, 2019

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Comment from Hotel Management

Dec 8, 2019 by Jaye

Thank you for taking the time to leave us a review. We truly appreciate your feedback. Come visit us again soon.

5 out of 5

Posted by on Oct 19, 2019

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Comment from Hotel Management

Oct 20, 2019 by Jaye

Thank you for rating your stay 5 out of 5! Come visit us again soon!

4 out of 5

Posted by on Oct 6, 2019

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Comment from Hotel Management

Oct 7, 2019 by Jaye

Thank you for rating your stay 4 out of 5. We hope to see you again soon.

2 out of 5

Posted by on Aug 4, 2019

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Comment from Hotel Management

Aug 4, 2019 by Jasmine

Thank you for rating your stay 2 out of 5. We hope to create a better guest experience in the future.

5 out of 5
I loved the fact that the hotel provided a shuttle that brings you to your destination for free. It was perfect for me and my friends to get to experience Pittsburgh without being nervous about driving in the city.

Posted by on Jul 29, 2019

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Comment from Hotel Management

Jul 30, 2019 by Jasmine

Thank you for taking the time to leave us a review. We are glad you enjoyed the complimentary shuttle. We know how stressful it can be driving the city. We hope to have the pleasure to shuttle you and your friends during your next trip. Thank you for sharing.

5 out of 5
Very nice hotel. Staff very friendly. Rooms were large and good configuration. Close to good restaurants. Also close to downtown - easy access ability to freeway.

Posted by on Dec 31, 2018

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Comment from Hotel Management

Dec 31, 2018 by Jasmine

Thank you for staying with us. We are happy to know you enjoyed your guestroom and that our staff was friendly. We will pass along your kind comments to our staff. Come visit us again soon.

4 out of 5

Posted by on Oct 15, 2018

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Comment from Hotel Management

Oct 16, 2018 by Jasmine

Thank you for rating your stay 4 out of 5. Come visit us again soon.

5 out of 5

Felt like home

Cons: Vanity area Should be separate from bath.
Friendly, kind staff. I watched one of the kitchen staff's interaction with an elderly man. She treated him with a caring bedside manner, much like a nurse,not like hotel staff. All staff was great...

Posted by on Jun 3, 2017

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Comment from Hotel Management

Jun 5, 2017 by Jasmine

Thank you for staying with us. We appreciate your feedback. I will pass along your friendly comments to our staff. We hope to see you again the next time you visit Pittsburgh.

About the Holiday Inn Express & Suites Pittsburgh West - Greentree, an IHG Hotel

Location 875 Greentree Road, Pittsburgh, PA 15220

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. Event space at this hotel measures 4133 square feet (384 square meters) and includes a conference center. A 24-hour fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express & Suites Pittsburgh West - Greentree, an IHG Hotel. Limited free parking is available on a first-come, first-served basis. This Pittsburgh hotel is smoke free.

  • 150 guestrooms or units
  • 8 levels
  • 4133 sq ft of conference space
  • 384 sq m of conference space
  • Full breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: Pittsburgh International Airport (PIT) (25.1 km / 15.6 mi)
  • Train station: Pittsburgh Station (6.1 km / 3.8 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites Pittsburgh West - Greentree, an IHG Hotel offers 150 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free full breakfast daily from 6:30 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 4
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Pittsburgh West Greentree
  • Holiday Inn Express Pittsburgh West Greentree
  • Holiday Inn Express Pittsburgh West Greentree Hotel
  • Holiday Inn Express Pittsburgh West Greentree Hotel
  • Holiday Inn Express Greentree Hotel
  • Holiday Inn Express Pittsburgh West Greentree
  • Holiday Inn Express Greentree
  • Holiday Inn Express Suites Pittsburgh West Greentree
  • Hotel Holiday Inn Express & Suites Pittsburgh West - Greentree
  • Holiday Inn Express Suites Pittsburgh West Greentree
  • Holiday Inn Express Greentree

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.