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Hilton Phuket Arcadia Resort & Spa

5-star property
333 Patak Road, Karon, Phuket 1-855-201-7819

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4.3 out of 5
Very good!
See all 4 Travelocity Reviews

"Nothing special, lower that Hilton brand in general " More

By Northpeople, from Finland on Wed 13 Apr 2011

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Hotel Description

5-star beachfront hotel near Karon Beach

Beachside getaway

With a stay at this well-placed hotel, you'll be half a mile (1 km) from Karon Beach and within 2 miles (3 km) of Kata Beach. Big Buddha and Kata Noi Beach are also within 3 miles (5 km).

Poolside dining

A full-service spa, 4 restaurants, and 5 outdoor pools are all featured at this luxury hotel. Bring the family and enjoy the children's pool, waterslide, and kid-friendly dining. Enjoy the 3 outdoor tennis courts and perks like free valet parking and a free area shuttle.

Soaking tubs, free WiFi

The 662 soundproofed guestrooms offer free WiFi and 24-hour room service. LCD TVs come with cable channels, and other amenities include furnished balconies and deep soaking bathtubs.

Deluxe Room, 2 Twin Beds (Plus)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
$48* Per night/room Aug 1 - Aug 2

Deluxe Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (Arcadia)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Twin Beds, View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hilton Phuket Arcadia Resort & Spa ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Hilton Phuket Arcadia Resort & Spa

3 out of 5

Quite OK

Pros: Close restaurants, Quiet
Cons: No free Internet
Nothing special, lower that Hilton brand in general

Posted by , from Finland on Apr 13, 2011

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5 out of 5

Enjoyed it!

Pros: Free breakfast, Close restaurants, close to beach and shopping...walk!
Beautiful large hotel within walking distance to the beach. Loved the breakfast buffet and the fact that the hotel was not over-crowded. If it had been...not sure you would notice. Laid out nicely! Never got in to swim in the pool but it did look amazing!

Posted by , from Doha, Qatar on Apr 13, 2011

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4 out of 5

Ok, but not for the price...

We stayed here fFebruary 25th-March 5th 2011. It's a beautiful hotel, but very old & the rooms need much upgrading. I'd say it was probably built in the 1980's & the garden view rooms were very old. We only know this since we got upgraded to a ocean view after in one day we had bees, ants, & a huge cockroach in our sink in the garden view room. I told my husband that I wasn't staying in this room & wanted another room. We called & requested another room, I did not care where it was, only that it didn't have insects. It was nice of them to upgrade us to a ocean view room, but you have to realize all the beach view rooms are still not "right on the beach" kinda view you'd expect. The trees block most of the excellent view on all the beach view rooms since it sits back from the beach front. We booked this hotel knowing it wasn't right on the beach, but knowing it was the Hilton we figured it would keep the same quality we'd been used to in the states. We bought the AM breakfast/brunch buffet every day & it was good, but rarely was it changed up in the 9 days we were there except for a few potato dishes. It was always hot & most was fresh, I did not see an empty dish - they always kept everything full of food. The hotel was a bit confusing getting around & they gave you a map which helped. I found all the staff there very friendly, although there was a language bit of a language barrier. I'd stay agin if I couldn't find a a nicer hotel, but think there's nicer & newer.

Posted by on Mar 6, 2011

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5 out of 5

Great place

Nice beach and location. About 15 minutes from patong

Posted by , from USA on Feb 3, 2011

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About the Hilton Phuket Arcadia Resort & Spa

Location 333 Patak Road, Karon, Phuket 83100

Property Features

Hilton Phuket Arcadia Resort & Spa offers its guests a full-service spa, 5 outdoor swimming pools, outdoor tennis courts, and a waterslide. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 4 bars/lounges. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 25834 square feet (2400 square meters) and includes a conference center. A children's pool, a 24-hour fitness center, and a sauna are also featured at the luxury Hilton Phuket Arcadia Resort & Spa. An airport shuttle (available 24 hours) is available for a fee. Valet parking is free. Smoking is allowed in designated areas at this 5-star Karon hotel.

  • 662 guestrooms or units
  • 40 levels
  • 7 buildings
  • 4 dining venues
  • 3 bars by the pool
  • 4 bars or lounges
  • 25834 sq ft of conference space
  • 2400 sq m of conference space
  • Built in 1986
  • Coffee shop
  • Deli
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 5
  • Children's pool
  • Waterslide
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 3
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Wired Internet access - surcharge

Parking

Free valet parking

Transport

  • Airport: Phuket Intl. Airport (HKT) (48.5 km / 30.1 mi)
  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Free valet parking

Room Amenities

Hilton Phuket Arcadia Resort & Spa offers 662 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. 43-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Private balcony (furnished)
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.

Buon Appetito - Overlooking the garden, this restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Thai Thai Restaurant - Overlooking the garden, this fine-dining restaurant specializes in Thai cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Caffe Cino - Overlooking the pool and garden, this coffee shop specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Ocean Beach Club - This beachfront restaurant specializes in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Sails Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

24-hour room service is available.

Nearby Activities

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a waterslide, a sauna, and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Rock climbing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Tennis lessons on site
  • Windsurfing nearby
  • Ziplining nearby
  • Playground on site
  • Racquetball/squash on site
  • Bicycle rentals nearby
  • Rafting nearby
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Eforea Spa has 15 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a sauna, and a spa tub.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

  • Number of treatment rooms 15
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Mud bath in spa
  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Minimum age to access spa is 12
  • Thai massage
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property is a certified Thailand SHA Plus hotel.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1900.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property does not allow children 16 and younger to access the Panorama Lounge after 5:30 PM.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) and CleanStay (Hilton).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • UnionPay
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines Safety and Health Administration (Thailand)
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 650 for adults and THB 325 for children (approximately)
  • Fee for in-room wireless Internet: THB 300 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: THB 300 per day (rates may vary)
  • Fee for wired Internet in public areas: THB 300 per 24-hour period (rates may vary)
  • Airport shuttle fee: THB 1400 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: THB 1900.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Phuket Arcadia Resort Karon
  • Hilton Phuket Arcadia Resort
  • Hilton Phuket Arcadia Karon
  • Hilton Phuket Arcadia
  • Hotel Hilton Phuket Arcadia Resort & Spa Karon
  • Karon Hilton Phuket Arcadia Resort & Spa Hotel
  • Hotel Hilton Phuket Arcadia Resort & Spa
  • Hilton Phuket Arcadia Resort & Spa Karon
  • Hilton Phuket Arcadia Resort Spa
  • Hilton Phuket Arcadia Karon
  • Hilton Phuket Arcadia & Karon
  • Hilton Phuket Arcadia Resort & Spa Hotel
  • Hilton Phuket Arcadia Resort And Spa
  • Hilton Phuket Arcadia Resort & Spa Karon
  • Hilton Phuket Arcadia Resort & Spa Hotel Karon

You should know

  • Hilton Phuket Arcadia Resort & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.