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Super 8 by Wyndham Phoenix Downtown

2-star property
965 East Van Buren, Phoenix, AZ 1-855-201-7819

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2.3 out of 5
See all 14 Travelocity Reviews

"The price was reasonable compared with other properties. " More

By a verified traveler on Mon 04 Mar 2019

Points Of Interest

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Hotel Description

Phoenix hotel in Downtown Phoenix area

In suburbs

Within a 10-minute walk of this Downtown Phoenix hotel, you'll find Roosevelt Row and Children's Museum of Phoenix. Heritage Square and Arizona Science Center are also within half a mile (1 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. Enjoy the outdoor pool and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 59 guestrooms also offer free WiFi and LCD TVs with cable channels. Other amenities include hydromassage showerheads, coffee/tea makers, and free local calls.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, 2 Queen Beds, Non Smoking (Two-Bedroom)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Super 8 by Wyndham Phoenix Downtown ratings based on 14 Verified Reviews

Review Summary
2.3 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Super 8 by Wyndham Phoenix Downtown

Everyone (7) Business (1) Couples (2) Family (2)
1 out of 5
This place is terrible. They use the Wyndham name to lure you in. This place is a dump. The carpet is dirty. They have roaches here. .they lady at the front desk told me that the door sticks a little bit so have to shake the handle and she was right. When i booked the the room. Is was for two adults. But when i got here it was just one towel . no face rags or nothing.. We have sleep on top of the covers because we are worried that it might have bed bugs. I was mislead and i want my money back

Posted by on Mar 28, 2021

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Comment from Hotel Management

Apr 1, 2021 by RP - Guest Relations Manager

Dear Valued Guest, Delivering a refreshing experience is always our goal, so we're saddened to learn of your concerns. We've shared your feedback with our housekeeping team so they can work to quickly resolve any possible issues for the benefit of our future guests. Allow us to change your perceptions with the restful stay you deserve when your adventures bring you back our way.

2 out of 5
The staff people were nice. Got there around 830pm had to take flight next morning. Room had multiple roaches in bathroom. Awful weird smell. Sheets and blanket cigarette holes even though room non smoking. Breakfast was a bag of a danish orange and water. No pool it was emptied out. Just overall real ghetto experience for 90 bucks could have done way better.

Posted by on Mar 13, 2021

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Comment from Hotel Management

Apr 7, 2021 by CM- Guest Relations Manager

Dear Valued Guest, Thank you so much for sharing your experience. I am so sorry that your stay has been less than satisfactory. Complaints about unpleasant room conditions are something that we always take seriously. Rest assured this will be discussed with housekeeping, and should be addressed and avoided moving forward. While we would love to provide you with a hot breakfast and access to the pool, Covid19 has put a restraint to our services. We are still working on overcoming these challenges. I am glad that our staff has treated you nicely, in line with our standards of customer service. We hope to see you again and get the chance you provide you with a better experience. Sincerely,

5 out of 5

Posted by on Feb 26, 2021

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Comment from Hotel Management

Apr 9, 2021 by CM- Guest Relations Manager

Dear Valued Guest, Thank you so much for rating us 5/5! We had such a great time catering to you, and we are looking forward to seeing you again! Sincerely,

1 out of 5
This was he filthiest hotel I’ve ever stayed in. The comforters had huge stains on them, the sheets had cigarette burns and looked like they had been walked on. Black mold in the bathroom and stained carpet all over the room. 0/10 would not recommend

Posted by on Dec 21, 2020

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1 out of 5
Bed bugs present. Series of bites on my left shoulder. Saw multiple bugs on morning of check out. Room was dirty. Breakfast was less than edible and extremely limited in options.

Posted by on May 2, 2019

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1 out of 5
Dirty washcloth in shower , hairs on toilet , terrible blankets

Posted by on Mar 11, 2019

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3 out of 5
The price was reasonable compared with other properties.

Posted by on Mar 4, 2019

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2 out of 5
The bed was comfortable. Security latch was broken, zero weatherstripping around the door. The showerhead is a big water waster, especially here in Phoenix, where water is a precious resource. Overall, I'd stay here again, because I can't afford the higher priced places, and it is convenient to downtown.

Posted by , from Kingman, AZ on Feb 27, 2019

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3 out of 5
The hotel is not what I expected mainly the area. The staff is nice!

Posted by on Feb 20, 2018

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2 out of 5

Found spiders and was bitten

My friend and I came to a function at the convention center. We hoped for a room that was reasonably priced and within walking distance. The cost was acceptable but the room had some issues. Primarily my friend was bitten by a spider several times during her sleep and had a bad reaction. I have an issue with stairs and our second story room had very steep and slightly graduated down elevation that was problem bringing up luggage. Breakfast was good.

Posted by , from Arizona on Nov 5, 2017

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About the Super 8 by Wyndham Phoenix Downtown

Location 965 East Van Buren, Phoenix, AZ 85006

Renovations + Closures

This property is closed from May 1 2021 to September 30 2021 (dates subject to change).

The property is closed during October, November, December, January, February, and March.

Due to COVID-19, this property’s food and beverage options may be limited.

This property will be closed from May 1 2021 to April 30 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).

 

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. The business-friendly Super 8 by Wyndham Phoenix Downtown also features an outdoor pool, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This Phoenix hotel is smoke free.

  • 59 guestrooms or units
  • 2 levels
  • 2 buildings
  • Continental breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Metro station: 12th Street - Washington Station (0.6 km / 0.4 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Super 8 by Wyndham Phoenix Downtown offers 59 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 35-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads. This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Hydromassage showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per accommodation, per stay
  • Maximum 1 per room (weight limit: 35 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Super 8 Hotel Phoenix Downtown
  • Super 8 Phoenix Downtown
  • Super 8 Phoenix Downtown Hotel
  • Super Eight Phoenix
  • Super 8 Phoenix Downtown Hotel Phoenix
  • Phoenix Super 8
  • Phoenix Super Eight
  • Super 8 Wyndham Phoenix Downtown Hotel
  • Super 8 Wyndham Phoenix Downtown
  • Phoenix Super Eight
  • Phoenix Super 8
  • Super Eight Phoenix
  • Super 8 By Wyndham Phoenix
  • Super 8 by Wyndham Phoenix Downtown Hotel
  • Super 8 by Wyndham Phoenix Downtown Phoenix
  • Super 8 by Wyndham Phoenix Downtown Hotel Phoenix

You should know

  • Pool access available from 9:00 AM to 9:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.