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"It was okay for one night. The drains in the tub and sinks took for ever to clear. The sheets in the bed appeared to have blood on them that have be ... " More

By a verified traveler on Fri 16 Aug 2019

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Hotel Description

Tempe guestrooms with comfy beds

Close to airport

Within a 15-minute walk of the hotel, you'll find Arizona Mills Mall and Sea Life Aquarium. Oasis Water Park and LEGOLAND® Discovery Center are also within 2 miles (3 km).

Business services

This hotel features an outdoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. There's a gym on site, and laundry facilities and free newspapers are also offered.

Free WiFi, comfy beds

Featuring conveniences like refrigerators and microwaves, the 116 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include pillowtop beds, coffee/tea makers, and free local calls.

One King Bed, Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$87* Per night/room Oct 28 - Oct 29

Suite, 1 Queen Bed, Non Smoking (One-Bedroom)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking (One-Bedroom)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Ramada by Wyndham Tempe/At Arizona Mills Mall ratings based on 28 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Ramada by Wyndham Tempe/At Arizona Mills Mall

Everyone (15) Couples (6) Family (9)
1 out of 5
The A/C didn’t work. The room was hot!

Posted by on Sep 15, 2021

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1 out of 5
Too bad not clean carpet to darty and the room smell bad the room presentation it's horrible

Posted by , from Phoenix on Dec 15, 2020

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Comment from Hotel Management

Dec 16, 2020 by AGM

so sorry we are working on this

3 out of 5
It was okay for one night. The drains in the tub and sinks took for ever to clear. The sheets in the bed appeared to have blood on them that have been washed.

Posted by on Aug 16, 2019

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4 out of 5
Im sorry to say the breakfast was disappointing. Everything else including the staff was great. All the hot food was in hot pans but were dry and tasteless. The omelettes were dry and stuck to the pan. The only fresh fruit were old oranges. This was at 6:15, the breakfast opened at 6. I had a great stay, and was really looking forward to the breskfast and was really disappointed.

Posted by on Jul 18, 2019

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Comment from Hotel Management

Aug 1, 2019 by Alex

Thank you for staying with us. I apologize about your bad experience with breakfast but we will work hard to fix those issues,

1 out of 5
it was alright, I nor my wife would not stay there again

Posted by on May 27, 2019

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Comment from Hotel Management

May 30, 2019 by Alex

I am very sorry that you had a bad experience was there anything that we could do better?

3 out of 5
Room had a power outlet that didn’t work. We had to ask the front desk to have our room cleaned and get new towels. The breakfast was constantly out of stuff. The pool looked dirty and the pool furniture was filthy

Posted by on May 16, 2019

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5 out of 5

Posted by on Apr 27, 2019

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Comment from Hotel Management

May 6, 2019 by Alex

Thank you for staying with us. I am happy that you had a nice stay we hope to see you again

2 out of 5
Took a long time to check in. Once the proximity key was received I proceeded to the room and once in, I noticed the toilet handle broken and water continuously running. Went back to the front desk to send someone to fix it or to change room. Maintenance was not available and we decided for another room. Went back to the room and I was not able to get in. The proximity key didn't work at all. Tried so many times without success. Went back to the front desk and the staff was too busy to take care of my issue. Waited about 1/2 hour to get attention until I got a little more desperate after a very long air trip and waiting for a long time. We went back to the room and she was not able to get in as well. Her master key didn't work. Went back downstairs and called maintenance. After another 1/2 hour I was able to get in, get my luggage and move tot he next room. Very frustrating. This hotel needs serious renovation and they need to fix their water consumption because water keeps running out in the shower in the new room as well (being in a desert I would think that they would take more seriously water Leaks). Furthermore, the proximity key in the new room was not reliable, spent many times trying to unlock the door and it didn't work until several times. The hotel hallways and elevator was very dirty and garbage laying around. Breakfast was good and diverse.

Posted by , from California on Apr 20, 2019

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5 out of 5
Everything was fine. Pool was cold but that was okay. Message light on phone kept flashong.

Posted by on Apr 1, 2019

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Comment from Hotel Management

Apr 2, 2019 by Alex

Thank you for staying with us I am happy that you had a nice stay. We hope to see you again.I will speak to maintenance about the pool temperature and phone issues

3 out of 5
I really wanted a laundry facility at the hotel location because I was doing a multi destination trip. I went to do laundry and there were no appliances . They said they have it listed on their site but they haven’t had one for a while . It was very disappointing!

Posted by on Mar 27, 2019

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Comment from Hotel Management

Apr 2, 2019 by Alex

Thank you for staying with us. i do apologize the vendor we had for the laundry facility went out of business and took their machines when they closed. We should have a new vendor shortly/ Thank you for your review and I am glad the rest of your stay was well

About the Ramada by Wyndham Tempe/At Arizona Mills Mall

Location 1701 W Baseline Rd, Tempe, AZ 85283

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Ramada by Wyndham Tempe/At Arizona Mills Mall offers its guests an outdoor pool, a spa tub, and a fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You'll find a business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1000 square feet (93 square meters). The business-friendly Ramada by Wyndham Tempe/At Arizona Mills Mall also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. This Tempe hotel is smoke free.

  • 116 guestrooms or units
  • 3 levels
  • 1000 sq ft of conference space
  • 93 sq m of conference space
  • Dining venue
  • Coffee shop
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

RV, bus, truck parking (surcharge)

Transport

  • Parking: RV/bus/truck parking available for a surcharge

Room Amenities

Ramada by Wyndham Tempe/At Arizona Mills Mall offers 116 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pillowtop beds
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Ramada by Wyndham Tempe/At Arizona Mills Mall has a restaurant on site.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

  • Casino nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100 per stay
  • Resort fee: USD 11.20 per accommodation, per night

The resort fee includes:

  • Breakfast
  • Self parking
  • Housekeeping

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Ramada Hotel Tempe Mills Mall Arizona
  • Ramada Tempe Arizona Mills Mall
  • Ramada Tempe/At Arizona Mills Mall Hotel
  • Ramada Tempe/At Hotel
  • Ramada Tempe/At Arizona Mills Mall
  • Ramada Tempe/At
  • Ramada Wyndham Tempe/At Arizona Mills Mall Hotel Tempe
  • Ramada Wyndham Tempe/At Arizona Mills Mall Hotel
  • Ramada Wyndham Tempe/At Arizona Mills Mall Tempe
  • Ramada Wyndham Tempe/At Arizona Mills Mall
  • Ramada TempeAt Arizona Mills
  • Ramada by Wyndham Tempe/At Arizona Mills Mall Hotel
  • Ramada by Wyndham Tempe/At Arizona Mills Mall Tempe
  • Ramada by Wyndham Tempe/At Arizona Mills Mall Hotel Tempe
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.