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4.8 out of 5

"The staff at this Holiday Inn were incredibly friendly and helpful. The suite was well put-together, clean, and spacious. Would absolutely stay here a ... " More

By a verified traveler on Mon 28 Oct 2019

Hotel Description

Hotel near Old Town in Scottsdale

City center stay

Within a 10-minute walk of this South Scottsdale hotel, you'll find Old Town and Scottsdale Stadium. Also, Scottsdale Healthcare Osborn Medical Center is within half a mile (1 km) and Scottsdale Museum of Contemporary Art is within 2 miles (3 km).

Free breakfast

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free buffet breakfast each morning.

Free Internet, refrigerators

Featuring conveniences like sitting areas and refrigerators, the 169 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include microwaves, premium bedding, and coffee/tea makers.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
$103* Per night/room Nov 1 - Nov 2

Suite, Accessible, Non Smoking (Mobility, Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite, Accessible, Non Smoking (Mobility, Bathtub)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Holiday Inn Express Hotel & Suites Scottsdale - Old Town ratings based on 16 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Scottsdale - Old Town

Everyone (10) Couples (1) Family (5)
5 out of 5

Posted by on Jun 21, 2020

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Comment from Hotel Management

Jun 23, 2020 by GM

Dear Anonymous, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Trisha Ryno General Manager

5 out of 5

Posted by on Mar 1, 2020

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Comment from Hotel Management

Mar 2, 2020 by Trisha Ryno, General Manager

Thank you for your 5 out of 5 review I am thrilled to see that you enjoyed your stay with us! Thank you for taking the time to provide such valuable feedback and we hope to see you again in the future!

5 out of 5
The staff at this Holiday Inn were incredibly friendly and helpful. The suite was well put-together, clean, and spacious. Would absolutely stay here again!

Posted by on Oct 28, 2019

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Comment from Hotel Management

Oct 30, 2019 by Trisha Ryno, General Manager

Thank you for your 5 out of 5 review. I am very pleased to see that you enjoyed your stay with us so much! I will pass your kudos on to our staff! Thank you for taking the time to provide such valuable feedback! Please come see us again next time you are in the area!

4 out of 5
Clean, spacious room. The showerhead gave an excellent spray that kept me in the shower longer than I needed. The bed was comfortable and I enjoyed my stay.

Posted by on Oct 25, 2019

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Comment from Hotel Management

Oct 26, 2019 by Trisha Ryno, General Manager

Thank you for your 4 out of 5 review. I am very happy to hear that you enjoyed our beds and our shower heads! Thank you for taking the time to provide such valuable feedback! Please come see us again!

3 out of 5
The day after checking in they came to my room and asked me to come to the front desk (after house keeping came in my room unannounced.) saying that they didn't have me registered. Anyway, after going to the desk -and them telling me they removed the no show charges from my credit card . things went smoother. And the manager was very helpful and super nice afterwards . the food was not good- when there was any available (bacon scrapes, no coffee,and juice was running water at 7:30 on a friday ) Biggest thing was NO POOL or hot tub -decided to resurface in Oct. 1st to the 25th . ?? maybe there is never a good time but was a Huge disappointment. when you are looking froward to the relaxation of it. I heard many in the lobby complaining about it . I feel that maybe they should have warned people especially ones that had made early reservations that the work was going to be done. I would have for sure made other arrangemnets

Posted by , from Illinois on Oct 7, 2019

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Comment from Hotel Management

Oct 8, 2019 by Trisha Ryno, General Manager

Thank you for your review. I do apologize for the pool, and you're right, there is never a good time to have to re-do a pool in Arizona. I am very sorry that you had such a poor experience at breakfast. I can only hope that in the future you will come back to visit our fully renovated pool and giver us another chance. Thank you for taking the time to provide feedback as it is the most valuable tool we have to see how we are doing.

5 out of 5

Posted by on Aug 18, 2019

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Comment from Hotel Management

Aug 21, 2019 by Trisha Ryno, General Manager

Thank you for your 5 out of 5 review! I am thrilled that you enjoyed your stay with us. Thank you for taking the time to provide us such positive feedback! Please come see us again next time you are in the area.

5 out of 5
Great hotel in Old Town Scottsdale. Great staff. Best part about this hotel is the room.

Posted by on Jul 6, 2019

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Comment from Hotel Management

Jul 7, 2019 by Trisha Ryno, General Manager

Thank you for your 5 out of 5 review! I am thrilled to see that you enjoyed your stay with us so much! We take great pride in our hotel and we are always pleased when people notice! Please come see us again next time you are in the area!

5 out of 5
Gym equipment should be better including stationary bikes

Posted by on Jun 6, 2019

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Comment from Hotel Management

Jun 7, 2019 by Trisha Ryno, General Manager

Thank you for your 5 out of 5 review! I am happy to see that you enjoyed your stay so much! Please come see us again next time you are in the area!

5 out of 5

Posted by on May 30, 2019

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Comment from Hotel Management

May 31, 2019 by Trisha Ryno, General Manager

Thank you for your 5 out of 5 review! I am thrilled to hear that you enjoyed your stay with us so much. Thank you for taking the time to provide this valuable feedback as it is the best tool we have to make sure we on the the right track! Please come see us again next time you're in the area!

5 out of 5

Posted by on May 20, 2019

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Comment from Hotel Management

May 20, 2019 by Trisha Ryno, General Manager

Thank you for your 5 out of 5 review! I am so pleased to hear that you enjoyed your stay with us so much! Thank you for taking the time to provide this valuable feedback! Come see us again in the future.

About the Holiday Inn Express Hotel & Suites Scottsdale - Old Town

Location 3131 North Scottsdale Road, Scottsdale, AZ 85251

Property Features

Holiday Inn Express Hotel & Suites Scottsdale - Old Town offers its guests an outdoor pool, a spa tub, and a fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 875 square feet (81 square meters). A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites Scottsdale - Old Town. Parking is available for a fee. This Scottsdale hotel is smoke free.

  • 1 building
  • 169 guestrooms or units
  • 3 levels
  • 875 sq ft of conference space
  • 81 sq m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Free RV, bus, truck parking

Transport

  • Airport: Sky Harbor Intl. Airport (PHX) (13.3 km / 8.3 mi)
  • Parking: Free RV/bus/truck parking; self parking available for a surcharge

Room Amenities

Holiday Inn Express Hotel & Suites Scottsdale - Old Town offers 169 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25.00 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 8.00 per day (in/out privileges)
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Scottsdale Old Town
  • Holiday Inn Express Scottsdale Old Town
  • Holiday Inn Hotel Old
  • Holiday Inn Old
  • Holiday Inn Express Hotel Old Town
  • Holiday Inn Express Hotel & Suites Scottsdale - Old Town Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.