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4.6 out of 5

"great hotel,very friendly staff very good breakfast and nice clean room. I couldn't ask for more! " More

By a verified traveler on Mon 15 May 2017

Hotel Description

Hotel near Old Town in Scottsdale

City center stay

Within a 10-minute walk of this South Scottsdale hotel, you'll find Old Town and Scottsdale Stadium. Also, Scottsdale Healthcare Osborn Medical Center is within half a mile (1 km) and Scottsdale Museum of Contemporary Art is within 2 miles (3 km).

Free perks

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free Internet, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 169 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Refrigerators, microwaves, and premium bedding are also available.

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$101* Per night/room Oct 28 - Oct 29

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Mobility, Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite, 1 Queen Bed with Sofa bed, Accessible, Bathtub (Mobility)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Holiday Inn Express Hotel & Suites Scottsdale - Old Town ratings based on 75 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Scottsdale - Old Town

Everyone (9) Couples (1) Family (3)
3 out of 5
The day after checking in they came to my room and asked me to come to the front desk (after house keeping came in my room unannounced.) saying that they didn't have me registered. Anyway, after going to the desk -and them telling me they removed the no show charges from my credit card . things went smoother. And the manager was very helpful and super nice afterwards . the food was not good- when there was any available (bacon scrapes, no coffee,and juice was running water at 7:30 on a friday ) Biggest thing was NO POOL or hot tub -decided to resurface in Oct. 1st to the 25th . ?? maybe there is never a good time but was a Huge disappointment. when you are looking froward to the relaxation of it. I heard many in the lobby complaining about it . I feel that maybe they should have warned people especially ones that had made early reservations that the work was going to be done. I would have for sure made other arrangemnets

Posted by , from Illinois on Oct 7, 2019

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Comment from Hotel Management

Oct 8, 2019 by Trisha Ryno, General Manager

Thank you for your review. I do apologize for the pool, and you're right, there is never a good time to have to re-do a pool in Arizona. I am very sorry that you had such a poor experience at breakfast. I can only hope that in the future you will come back to visit our fully renovated pool and giver us another chance. Thank you for taking the time to provide feedback as it is the most valuable tool we have to see how we are doing.

5 out of 5

Posted by on Aug 18, 2019

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Comment from Hotel Management

Aug 21, 2019 by Trisha Ryno, General Manager

Thank you for your 5 out of 5 review! I am thrilled that you enjoyed your stay with us. Thank you for taking the time to provide us such positive feedback! Please come see us again next time you are in the area.

5 out of 5
Great hotel in Old Town Scottsdale. Great staff. Best part about this hotel is the room.

Posted by on Jul 6, 2019

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Comment from Hotel Management

Jul 7, 2019 by Trisha Ryno, General Manager

Thank you for your 5 out of 5 review! I am thrilled to see that you enjoyed your stay with us so much! We take great pride in our hotel and we are always pleased when people notice! Please come see us again next time you are in the area!

5 out of 5
Gym equipment should be better including stationary bikes

Posted by on Jun 6, 2019

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Comment from Hotel Management

Jun 7, 2019 by Trisha Ryno, General Manager

Thank you for your 5 out of 5 review! I am happy to see that you enjoyed your stay so much! Please come see us again next time you are in the area!

5 out of 5

Posted by on May 30, 2019

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Comment from Hotel Management

May 31, 2019 by Trisha Ryno, General Manager

Thank you for your 5 out of 5 review! I am thrilled to hear that you enjoyed your stay with us so much. Thank you for taking the time to provide this valuable feedback as it is the best tool we have to make sure we on the the right track! Please come see us again next time you're in the area!

5 out of 5

Posted by on May 20, 2019

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Comment from Hotel Management

May 20, 2019 by Trisha Ryno, General Manager

Thank you for your 5 out of 5 review! I am so pleased to hear that you enjoyed your stay with us so much! Thank you for taking the time to provide this valuable feedback! Come see us again in the future.

4 out of 5
Room (suite) was spacious, hotel was clean and friendly. Not as centrally located as the name and description implied. Toilet ran all night (and all day). Cooling system was either on (too cold) or off (too warm). A good place but not a good value - cost was way too high. Too many Giants fans too!

Posted by , from Denver, CO on Mar 4, 2019

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Comment from Hotel Management

Mar 7, 2019 by Trisha Ryno, General Manager

Thank you for your review. I am pleased that you enjoyed the hotel and our staff. I apologize for the inconvenience of the toilet and cooling system. I understand all that orange and black must be disturbing to a Rockies fan! I cant help it! We are right in front of the stadium! haha

5 out of 5

holiday inn express Scottsdale,az.

Pros: staff and breakfast plus location
Cons: nothing
Location: very close to oldtown and restaurants
great hotel,very friendly staff very good breakfast and nice clean room. I couldn't ask for more!

Posted by , from FORT WAYNE,IN. on May 15, 2017

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5 out of 5

Waste Management trip

Pros: Everything
Cons: I would not change a thing.
Location: Oregano's pizza half a block away, Burger Rehab downtown Scottsdale, Topgolf by Talking Stick Resort. Gambling at Talking Stick Resort.
This hotel was great, very friendly staff and very helpful especially Shelby she guided us to some excellent places to eat. The rooms were very spacious with a great sitting area. the breakfast was fantastic. The managers reception was a plus. The rooms were very clean, the pool area was perfect. The shuttle took us downtown when ever we wanted to go. Will absolutely stay here again next time we come to Scottsdale.

Posted by , from wisconsin on Feb 8, 2017

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5 out of 5
Pros: Location, cleanliness, quiet.
Cons: NA
Location: Walking distance to shopping and restaurants, an easy walk to historic Old Town Scottsdale. Easily accessible to/from the airport.
This was the perfect location for us. Hotel was easily accessible from the airport and was within walking distance of shopping and restaurants. Our room was clean and comfortable and the staff was friendly.

Posted by , from Columbus, OH on Jun 28, 2016

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About the Holiday Inn Express Hotel & Suites Scottsdale - Old Town

Location 3131 North Scottsdale Road, Scottsdale, AZ 85251

Renovations + Closures

The following facilities will be closed from 04 October 2019 to 25 October 2019 (dates subject to change):

  • Swimming pool

Property Features

Holiday Inn Express Hotel & Suites Scottsdale - Old Town offers its guests an outdoor pool, a spa tub, and a fitness center. WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Event space at this hotel measures 875 square feet (81 square meters). A free area shuttle within 3 miles is available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites Scottsdale - Old Town. Self parking is free. This Scottsdale hotel is smoke free.

  • 1 building
  • 169 guestrooms or units
  • 3 levels
  • 875 sq ft of conference space
  • 81 sq m of conference space
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Phoenix, AZ (PHX-Sky Harbor Intl.) (13.3 km / 8.3 mi)
  • Property shuttles: Free area shuttle within 3 miles
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Express Hotel & Suites Scottsdale - Old Town offers 169 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM. The hotel hosts a free manager's reception daily.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6:00 AM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 25.00 per pet, per night
  • Only dogs and cats are allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • Debit cards not accepted
  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Scottsdale Old Town
  • Holiday Inn Express Scottsdale Old Town
  • Holiday Inn Hotel Old
  • Holiday Inn Old
  • Holiday Inn Express Hotel Old Town
  • Holiday Inn Express Hotel & Suites Scottsdale - Old Town Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Phoenix-Hotels-Holiday-Inn-Express-Hotel-&-Suites-Scottsdale---Old-Town.h85035-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.