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4.1 out of 5

"I had a smoke alarm chirping all night that i let the front desk know about. I checked back later and they had no way to tell if it had been fixed, it ... " More

By a verified traveler on Thu 10 Jun 2021

Hotel Description

3-star hotel near Old Town

In shopping district

Within a 10-minute walk of this South Scottsdale hotel, you'll find Old Town and Scottsdale Waterfront. Scottsdale Fashion Square and Scottsdale Stadium are also within 2 miles (3 km).

Free perks

This hotel features an outdoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like on-the-go breakfast and free self parking.

Free Internet, kitchens

The 164 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. LCD TVs come with satellite channels, and other amenities include free WiFi and pillowtop beds.

Room, 1 Bedroom, Non Smoking (1 Bedroom)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$110* Per night/room Jul 25 - Jul 26

Room, 2 Bedrooms, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, 2 Bedrooms (Quad Suite)

Bed Count 2 Twin Beds Maximum Occupancy 8 Max

Room, 2 Bedrooms, 2 Bathrooms (2 Grand King Beds and 1 Sofa Bed)

Bed Count 2 King Beds Maximum Occupancy 6 Max

Room, 1 Bedroom, Accessible, Bathtub (1 Bedroom)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom (Hospitality Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

HYATT house Scottsdale/Old Town ratings based on 14 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for HYATT house Scottsdale/Old Town

Everyone (9) Couples (2) Family (1)
4 out of 5
I had a smoke alarm chirping all night that i let the front desk know about. I checked back later and they had no way to tell if it had been fixed, it had, everything else was great. Would also be nice to have so mb e elevators.

Posted by on Jun 10, 2021

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Comment from Hotel Management

Jun 11, 2021 by Tia

Thank you for taking the time to let us know about your stay. I'm glad we we're able to resolve your issue. We hope see you again soon!

4 out of 5
Really liked the 2 bedroom 2 bath room. Large enough for 6 of us and a small bday party. The room was comfortable and clean and there was enough basic cutlery and silverware in the kitchenette.

Posted by on Jun 7, 2021

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Comment from Hotel Management

Jun 7, 2021 by Tia

Thank you for taking the time to let us know how we're doing. We appreciate your business and look forward to your next visit.

5 out of 5

Posted by on Apr 13, 2021

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Comment from Hotel Management

Jun 5, 2021 by Tia

Thank you for taking the time to let us know we are doing well. We look forward to your next visit.

2 out of 5
Really disappointed with the hotel. I paid $225 a night and it was just an average room. The exercise room was really basic, barely any equipment. The full breakfast was horrible. A few tiny terrible breakfast sandwiches you were suppose to put in a microwave yourself. The women working the breakfast was not restocking anything even though breakfast was suppose to go another hour. There wasn't anything much to do around the hotel. Pass on this one.

Posted by on Mar 20, 2021

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1 out of 5
Inflexible and wooden reflex to an online RENEWAL of stay, via Travelocity. Forced a direct in person front desk visit EVEN THOUGH front desk KNEW I had to attend to a home AC repair, which THEY KNEW was why I was in the hotel at the first place. Idiotic and not customer friendly AT ALL.

Posted by on Aug 1, 2020

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Comment from Hotel Management

Aug 2, 2020 by Lisa

I am sorry to see that you did not enjoy your stay. We appreciate you taking the time to write a review so we know where we need to improve. Thank you and have a good week.

4 out of 5

Posted by on Feb 13, 2020

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Comment from Hotel Management

Feb 15, 2020 by Lisa

Thank you for taking the time to review your stay.

5 out of 5

Posted by on Jan 6, 2020

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Comment from Hotel Management

Jan 8, 2020 by Lisa

Thank you for the great review. We appreciate the 5 out of 5.

5 out of 5
They had a huge heated pool and very nice breakfast in the morning. The room was very large and located next to pool.

Posted by on Jan 1, 2020

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Comment from Hotel Management

Jan 4, 2020 by Lisa

Thank you for taking the time to review our hotel. We appreciate the 5 out of 5

4 out of 5
Everything was nice. Just no elevators. But the layout doesn’t allow it.

Posted by on Jul 30, 2019

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Comment from Hotel Management

Jul 30, 2019 by Lisa

Thank you for reviewing your recent stay with us. We hope you have a wonderful week.

5 out of 5

Posted by on Jun 30, 2019

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Comment from Hotel Management

Jul 4, 2019 by Rachel

Thank you for the amazing review!

About the HYATT house Scottsdale/Old Town

Location 4245 N Drinkwater Blvd, Scottsdale, AZ 85251

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Fitness facilities
  • Shuttle services

Property Features

HYATT house Scottsdale/Old Town offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekends. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly HYATT house Scottsdale/Old Town. A free area shuttle within 5 mi is available. Free self parking is available. This 3-star Scottsdale hotel is smoke free.

  • 164 guestrooms or units
  • 3 levels
  • 6 buildings
  • Built in 1998
  • To-go breakfast (free)
  • Dining venue
  • Bar or lounge
  • Deli
  • Cabanas by the pool (free)
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free long-term parking , Free self parking

Transport

  • Airport: Sky Harbor International Airport (PHX) (21.2 km / 13.2 mi)
  • Property shuttles: Free area shuttle within 5 mi
  • Parking: Free self parking and extended parking

Room Amenities

HYATT house Scottsdale/Old Town offers 164 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. LCD televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include designer toiletries and hair dryers. This Scottsdale hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room kitchen
  • Dining room
  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • HD television
  • Satellite channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)

Food & Drink

Guests are served free on-the-go breakfast on weekends from 7:00 AM to 10:00 AM.

H Bar - This lobby lounge serves lunch, dinner, and light fare. Happy hour is offered.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Skydiving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per week (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per week (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • HYATT house Condo Scottsdale/Old Town
  • HYATT house Scottsdale/Old Town
  • HYATT house Scottsdale/Old Town Condo Scottsdale
  • Hyatt Summerfield Suites Scottsdale/Old Town Hotel Scottsdale
  • Scottsdale Summerfield Suites
  • Summerfield Suites Scottsdale
  • HYATT house Scottsdale/Old Town Condo
  • HYATT house Scottsdale/Old Town Scottsdale
  • HYATT house Scottsdale/Old Town Hotel Scottsdale
  • HYATT house Scottsdale/Old Town Hotel
  • HYATT house Scottsdale/Old Town Hotel
  • HYATT house Scottsdale/Old Town Scottsdale
  • HYATT house Scottsdale/Old Town Hotel Scottsdale

You should know

  • Up to 2 children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.