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Mercure Perth On Hay

4.0 star property
4-star hotel near St. Mary's Cathedral

Choose dates to view prices

Photo gallery for Mercure Perth On Hay

Outdoor dining
Standard Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes
Exterior
Daily buffet breakfast (AUD 29.5 per person)
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
417 Hay Street, Perth, WA, 6000
  • Place, Hay Street Mall
    ‪7 min walk‬
  • Place, Elizabeth Quay
    ‪9 min walk‬
  • Place, Murray Street Mall
    ‪9 min walk‬
  • Airport, Perth, WA (PER)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Balcony

7.8 out of 10
Good
(6 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds

7.2 out of 10
Good
(9 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(3 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 Queen Bed, Balcony

8.8 out of 10
Excellent
(6 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

7.8 out of 10
Good
(27 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(6 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room, 3 Twin Beds

Standard Triple Room, 3 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Triple Room, 3 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 258 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room, 1 King Bed, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(5 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Accessible, Balcony

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, Balcony

Superior Twin Room, Balcony | In-room safe, desk, laptop workspace, blackout drapes

Superior Twin Room, Balcony

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Perth

Central Perth getaway .With a stay at this Perth Central Business District hotel, you'll be steps from Perth Concert Hall and St. Mary's Cathedral. Central Law Courts and Perth Mint are also within half a mile (1 km).

What's nearby

  • Central Law Courts - 3 min walk - 0.2 miles
  • Royal Perth Hospital - 4 min walk - 0.3 miles
  • Hay Street Mall - 7 min walk - 0.4 miles
  • Elizabeth Quay - 9 min walk - 0.5 miles
  • Murray Street Mall - 9 min walk - 0.5 miles

Getting around

  • Perth Station - 12 min walk
  • Perth Airport (PER) - 18 min drive

Restaurants

  • ‪Westin Executive Lounge - ‬2 min walk
  • ‪Cucina on Hay - ‬3 min walk
  • ‪The Haven Lounge - ‬3 min walk
  • ‪Bench Espresso - ‬3 min walk
  • ‪Offshoot Coffee - ‬3 min walk

About this property

Mercure Perth On Hay

4-star hotel near St. Mary's Cathedral
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. Event space at this hotel measures 1981 square feet (184 square meters) and includes a conference center. The business-friendly Mercure Perth On Hay also features concierge services, express check-out, and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Perth hotel is smoke free.

  • 126 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 1981 sq ft of conference space
  • 184 sq m of conference space
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
Mercure Perth On Hay offers 126 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. 40-inch Smart televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Perth hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Dining table
  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 35 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 29.50 per person
  • A coffee shop/cafe
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Front entrance ramp
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch smart TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 50
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 29.5 per person
  • Covered self parking fee: AUD 35 per night
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, Eurocard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

WiFi is provided up to 1 MB for up to 4 devices.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Perth Travelodge
Travelodge Hotel Perth
Travelodge Perth
Perth Travel Lodge
Travel Lodge Perth
Travelodge Perth Hotel Perth
Travelodge Hotel
Travelodge
Travelodge Hotel Perth
Mercure Perth On Hay Hotel
Mercure Perth On Hay Perth
Mercure Perth On Hay Hotel Perth

Frequently asked questions

How close is Mercure Perth On Hay to the airport?

Mercure Perth On Hay is 7.4 mi (18-min drive) away from the Perth Airport (PER) airport, the closest popular airport to the property.

Does Mercure Perth On Hay have an airport shuttle?

Airport shuttle services are not available at Mercure Perth On Hay.

How close is Mercure Perth On Hay to the beach?

This hotel is 10.3 mi (23-min drive) from Scarborough Beach and 8.2 mi (29-min drive) from Cottesloe Beach. Don't forget your sunscreen!

Does Mercure Perth On Hay offer free breakfast?

Free breakfast isn’t provided at Mercure Perth On Hay, but buffet breakfast is offered for a fee of AUD 29.5 per person. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 10:30 AM.

Is there a casino at Mercure Perth On Hay?

No, there is no casino at this hotel, but Crown Perth (5-min drive) is nearby.

What time is check-in at Mercure Perth On Hay?

Check-in start time: 2:00 PM; Check-in end time: anytime. Early check-in costs AUD 50 (subject to availability).

Is there free parking at Mercure Perth On Hay?

Free parking is not available at this hotel. Self parking is available for AUD 35 per night.

Does Mercure Perth On Hay have a pool?

Mercure Perth On Hay does not have a pool.

Does Mercure Perth On Hay have a restaurant?

Yes, there is a restaurant on site.

Does Mercure Perth On Hay have a spa?

There are no spa services available at this hotel.

How close is Mercure Perth On Hay to downtown Perth?

Mercure Perth On Hay is 0.3 mi away from Perth.

Reviews

Mercure Perth On Hay Reviews

8.0

Very Good

8.2/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 343 out of 1001 reviews
Rating 8 - Good. 418 out of 1001 reviews
Rating 6 - Okay. 153 out of 1001 reviews
Rating 4 - Poor. 52 out of 1001 reviews
Rating 2 - Terrible. 35 out of 1001 reviews

Reviews

8/10 Good

Rob

Stayed 3 nights in Aug 2025

8/10 Good

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Aug 2025

6/10 Okay

Ritesh

Stayed 4 nights in Aug 2025

8/10 Good

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities
The facilities are getting old and tired but the restaurant was good and the staff were lovely
Stayed 1 night in Aug 2025

10/10 Excellent

Mandeep

Stayed 2 nights in Aug 2025

4/10 Poor

Gregory Frank, Newtown

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The rooms are extremely run down and very basic. Everything is clearly on the cheap and nasty side. Stained couches, bath tubs flaking paint, dirty stained refrigerator. The toilet paper supplied was worse than the Perth public toilets. The food buffet was good.
Surface of the bath peeling off
Dirt and stains of refrigerator
One of the main stains on the couch
Stayed 2 nights in Aug 2025

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of good options available and a comfy bed, what more could you ask for. ⭐️⭐️⭐️⭐️⭐️
Stayed 2 nights in Aug 2025

4/10 Poor

Andrew

Business traveler
Disliked: Staff & service, property conditions & facilities

Tired rooms, especially bathrooms. Poor value

This hotel is really tired and is situated in the 'ghetto' end of Perth. I had to change room because there was only a trickle of water from the shower (and no temp control). And when I tried to report it, the phone was faulty. Bathrooms and fittings are original (1985). For the price they charge, its an awful option. Never again
Stayed 2 nights in Aug 2025

6/10 Okay

Fanching

Liked: Staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Allan

Stayed 2 nights in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellent when we requested an upgrade to our room.
Stayed 1 night in Aug 2025

6/10 Okay

Allen

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
When the cost of additional buffet breakfast is 30 bucks per person, at the very least the food should be hot and not just luke warm. Decor in the room was very poor. Renovations must be long overdue.
Stayed 2 nights in Jul 2025

10/10 Excellent

John, ashwood

Stayed 2 nights in Jul 2025

6/10 Okay

Nadia

Liked: Staff & service
Great central location, within the free CAT zone, with a bus stop right in front of the hotel and only a 5-minute walk from the train station. The staff were friendly and helpful, and I was pleasantly surprised with a room upgrade at check-in. The room was spacious, featured a balcony, and offered a nice open view. While the stay was comfortable, the hotel would benefit from some renovations, particularly in the bathroom.
Stayed 5 nights in Jul 2025

8/10 Good

Joe

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Property ready for an upgrade as its looking a bit tired, particulalry the bathroom
Stayed 3 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Satistfied
Stayed 3 nights in Jul 2025

10/10 Excellent

Ruya

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was clean and was in a good area close to lots of activities
Stayed 3 nights in Jul 2025

6/10 Okay

Took Tai

Traveled with partner
Advantages: Good location and spacious room. Disadvantages: Poor management of hotel facilities. Shower by standing in bathtub with clogged drain, which was unacceptable. Cleaners incompetent and failed to carry out their job. Returned to room in evening and had to alert duty receptionist, which showed lack of cleaning supervision. Check out staff requires better training.
Stayed 5 nights in Jul 2025

6/10 Okay

Ngan Ying Eva, Rowland Heights

Traveled with partner
Disliked: Amenities
The bathtub looks dirty. Some black spots on the bathtub.
Stayed 4 nights in Jul 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities
Rather convenient location to walk cbd Perth. Only downside is shower had a bath?
Stayed 3 nights in Jun 2025

8/10 Good

Isla

Traveled with partner
Liked: Amenities, property conditions & facilities
Great value for money. Huge room, and buffet breakfast was included and had great variety. Reception staff were very friendly and the check in/check out process was super easy!
Stayed 2 nights in Jun 2025

6/10 Okay

Dayna

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Mercure on Hay is a convenient location. Staff great on arrival and not to far to walk into town. Good restaurant available downstairs. Rooms need a revamp but old and tired looking. Didn't like I got charged an additional $40 at check-out for paying using a credit card and got told it was a booking fee from Expedia. Thankfully the checkout clerk advised that was incorrect and refunded it. If he wasn't there we wouldn't have known and been charged the extra.
Stayed 1 night in Jun 2025

6/10 Okay

Chris

Stayed 1 night in May 2025

6/10 Okay

Darren

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were excellent, friendly and helpful. the outside envirnoment was unsafe at times with drunks and people sleeping rough.
Stayed 6 nights in Apr 2025