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4.3 out of 5

"The hotel was very clean. The pool area was very nice " More

By a verified traveler on Mon 14 Jun 2021

Hotel Description

3-star hotel near Pensacola Civic Center

Heart of Pensacola

Your stay at this Southeast Pensacola hotel places you within 2 miles (3 km) of Pensacola Civic Center and Saenger Theatre. Veterans Memorial Park and Wayside Park are also within half a mile (1 km).

Business services

This hotel features an outdoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 120 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$189* Per night/room Aug 9 - Aug 10

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Courtyard Pensacola Downtown ratings based on 10 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Courtyard Pensacola Downtown

Everyone (6) Couples (1) Family (3)
5 out of 5
The hotel was very clean. The pool area was very nice

Posted by on Jun 14, 2021

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Comment from Hotel Management

Jun 14, 2021 by GM

Thank you so much for the nice comments! We are glad you enjoyed your stay!

5 out of 5
Friendly staff

Posted by on May 31, 2021

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3 out of 5

Posted by on Feb 29, 2020

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5 out of 5
Property was clean and well kept Having a bar grill downstairs a plus

Posted by on Oct 6, 2019

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5 out of 5
The staff was very wonderful and so nice! The room was very clean

Posted by on Jan 2, 2019

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5 out of 5

Nice hotel, great location.

Pros: Convenience and friendly staff, clean and attractive room.
Friendly staff, always complimentary and helpful. Food was wonderful which was a nice surprise.

Posted by on Dec 11, 2017

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Comment from Hotel Management

Jan 30, 2018 by Jennifer Mason, General Manager

Dear Gina, Thank you for taking the time to review your recent stay with us! We always enjoy our guest feed back. Please consider staying with us if your future travel plans bring you back to Pensacola!

2 out of 5
Cons: The staff could clean better. Had a pull out bed never looked at or touched to straighten up.
Not great - sub par. Rooms were never cleaned properly. Working with the AC was a challenge. Ate breakfast in lobby - over $25 for 2 people and order still wasn't correct. No longer offer tea in the room, only coffee. Had to purchase own tea bags. No pool towels available when needed. No mirrors in the main living space - which isn't a problem but when someone is taking a shower or using the bathroom, one can't get completely ready.

Posted by , from Denver, CO on Jul 26, 2016

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4 out of 5

Good, but not great.

Pros: Very nice staff and location.
Cons: The quality, quantity, and price of the food in the hotel needs to improve.
Location: Great location, easy to go across the street to McGuires, Fish House was close by. Great location.
The rooms are starting to show a LITTLE WEAR. Was very clean however. The location is very good and the front desk folks were very friendly and professional. Food availability, in the hotel, was weak to marginal in price and quantity/quality Overall, it was pretty good, I WOULD stay there again, but it would not be an automatic decision. I would look around to see if there was something better and comparable in price.

Posted by , from Sebastian, FL on Nov 2, 2015

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5 out of 5

4th of July 2015

Had a wonderful stay. The staff were all so friendly and helpful. The only issue was we checked out at 5 am and was unable to get coffee for our long drive home even though I was told all the staff have been trained on making starbucks coffee.

Posted by , from Texas on Jul 6, 2015

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4 out of 5

Nice, But Expensive

This is a good place to stay, but it is more expensive than other places that we stayed at. Clean room with fluffy pillows. Good quiet rooms.

Posted by on Dec 28, 2009

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About the Courtyard Pensacola Downtown

Location 700 E Chase St, Pensacola, FL 32502

Property Features

Courtyard Pensacola Downtown offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 900 square feet (81 square meters). The business-friendly Courtyard Pensacola Downtown also features barbecue grills, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. This 3-star Pensacola hotel is smoke free.

  • 120 guestrooms or units
  • 5 levels
  • 900 sq ft of conference space
  • 81 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Pensacola Intl. Airport (PNS) (9.2 km / 5.7 mi)
  • Train station: Pensacola Station (7.4 km / 4.6 mi)
  • Parking: Free self parking

Room Amenities

Courtyard Pensacola Downtown offers 120 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy breakfast daily.

Courtyard Cafe - Onsite restaurant.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 7 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 4.00 and USD 12.00 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Hotel Pensacola Downtown
  • Courtyard Pensacola Downtown
  • Courtyard Pensacola Downtown Hotel Pensacola
  • Pensacola Courtyard
  • Pensacola Marriott
  • Courtyard Pensacola Downtown Hotel
  • Courtyard Pensacola Hotel
  • Courtyard Pensacola Pensacola
  • Courtyard Pensacola Downtown Hotel
  • Courtyard Pensacola Downtown Pensacola
  • Courtyard Pensacola Downtown Hotel Pensacola

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.