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"I loved the location it was very convenient to anywhere we wanted to go. The staff were nice. I wish there was an elevator to use the luggage carrier ... " More

By a verified traveler on Mon 24 Jun 2019

Hotel Description

Pensacola hotel in Northwest Pensacola area

In Pensacola

A stay at this Northwest Pensacola hotel places you within half a mile (1 km) of Sam's Fun City and 3 miles (5 km) of Marcus Pointe Golf Club. Brent Athletic Park and University Town Plaza are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool and a fitness center. Business travelers can take advantage of the free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy free perks like on-the-go breakfast and free self parking.

Free WiFi, LCD TVs

The 81 guestrooms offer free WiFi, coffee/tea makers, and LCD TVs. Free local calls, hair dryers, and showers are also available.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$63* Per night/room Oct 8 - Oct 9

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Clarion Inn ratings based on 10 Verified Reviews

Review Summary
2.3 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Clarion Inn

Everyone (5) Couples (1) Family (4)
1 out of 5
The room was filthy. Bathroom was unclean. Hallways had a putrid stench. Overall worse "Inn" I have ever stayed in.

Posted by on Jun 2, 2021

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Comment from Hotel Management

Jun 3, 2021 by Manager

It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Through guest feedback like yours, we are better able to address such issues quickly and to thus improve the guest experience for future visitors and for your own future visits.

1 out of 5
I had no lampshades for any of the lights in my room, no towels or washcloths nor running water

Posted by on Mar 2, 2021

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Comment from Hotel Management

Mar 4, 2021 by Manager

Thank you for sharing your experience, and I'm sorry to learn that you did not fully enjoy the service, accommodations and hospitality that we hold to such a high degree of importance in our hotel. We want you to experience the best value for your money, to feel comfortable, and to have your expectations exceeded; I hope that this will be the case during your next stay with us.

2 out of 5
Property was not very clean staff was not very friendly and wanted to get a rollaway bed property didn’t have any. Showed up to check in the told me that I could possibly not have a room that I was I had already made arrangements for but then got a king size room but didn’t have any rollaway beds he used to accommodate what I needed when I originally requested a room with two queen size beds. Room smelled like smoke. Overall not very happy with the hotel

Posted by , from Knob Noster on Jun 22, 2020

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Comment from Hotel Management

Jun 25, 2020 by Manager

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. It is very important to us to address these sorts of issues right away and to ensure that you are able to enjoy the rest of your stay. Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. It is disheartening to discover that we were not able to surpass your expectations with the standard cleanliness you've come to expect from us. It is distressing to hear that you encountered a number of issues with our housekeeping and guest services and I want you to know that we take your comments very seriously and are working hard and fast to address these problems in hopes of improving upon the guest experience. We will continue to improve our services for us to serve our customers better and make sure that they have a comfortable stay. Thank you for staying with us.

1 out of 5
Messed up the reservation and no towels available the whole weekend we were there. Staff acted like they didn’t care and facility was fealthy! We will never stay there again! It was an awful experience!

Posted by , from Jasper Alabama on Jun 2, 2020

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Comment from Hotel Management

Jun 5, 2020 by Manager

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. It is very important to us to address these sorts of issues right away and to ensure that you are able to enjoy the rest of your stay. Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. It is disheartening to discover that we were not able to surpass your expectations with the standard cleanliness you've come to expect from us. It is distressing to hear that you encountered a number of issues with our housekeeping and guest services and I want you to know that we take your comments very seriously and are working hard and fast to address these problems in hopes of improving upon the guest experience. We will continue to improve our services for us to serve our customers better and make sure that they have a comfortable stay. Thank you for staying with us.

1 out of 5

Posted by on Dec 23, 2019

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Comment from Hotel Management

Dec 24, 2019 by General Manager

I regret to discover that you weren't thoroughly impressed with us during your most recent stay. We want you to enjoy a peaceful and comfortable stay and the fact that we've failed in this regard is very disheartening. I do hope you'll return and that we can surpass your expectations with a five-star experience.

4 out of 5

Posted by on Nov 16, 2019

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Comment from Hotel Management

Nov 16, 2019 by Manager

We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

1 out of 5
Very dirty. Extremely long check in. No customer service. Did not have towels in room and was expected to wait until housekeeping showed up

Posted by on Oct 16, 2019

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Comment from Hotel Management

Oct 17, 2019 by Manager

Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.

4 out of 5
I loved the location it was very convenient to anywhere we wanted to go. The staff were nice. I wish there was an elevator to use the luggage carrier to go upstairs.

Posted by on Jun 24, 2019

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Comment from Hotel Management

Jun 25, 2019 by Manager

Dear Guest, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our location and staff. Thank you for being our guest and we hope to serve you even better next time.

4 out of 5

Posted by on May 22, 2019

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Comment from Hotel Management

May 22, 2019 by Manager

We have high standards of hospitality and service and are always improving. We hope to see you again very soon!

4 out of 5
Employee very friendly. No microwave. Bed very comfortable. Bathroom very small

Posted by on Sep 18, 2018

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Comment from Hotel Management

Sep 22, 2018 by GRM

Dear guest, We are delighted to hear that you had a comfortable stay with us and we thank you for your kind remarks. We invest time in an effort to train our team to ensure the highest level of personalized service and ensure that our accommodations are well readied for our guests. All the best and hope to see you soon!

Renovations + Closures

The following facilities or services will be unavailable from March 22 2021 to December 31 2021 (dates subject to change):

  • Bar/Lounge(s)
  • Fitness facilities
  • Meeting facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Clarion Inn offers its guests an outdoor pool and a fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is served. A computer station is on site and WiFi is free in public spaces. The business-friendly Clarion Inn also features a picnic area, coffee/tea in a common area, and laundry facilities. Free self parking is available. This Pensacola hotel is smoke free.

  • 81 guestrooms or units
  • To-go breakfast (free)
  • Bar or lounge
  • 1 conference room
  • Coffee in lobby
  • Self-service laundry
  • Front-desk safe
  • Outdoor picnic space
  • Computer for guest use
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Pensacola Station (6.4 km / 4 mi)
  • Parking: Free self parking

Room Amenities

Clarion Inn offers 81 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries. This Pensacola hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • LCD television
  • Premium channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 7 AM
  • Minimum check-in age is: 21

Special check-in instructions:

There is no front desk at this property. The host will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

This property does not have a front desk. The host will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per accommodation, per night
  • Only dogs are allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Host will greet you
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per night
  • Rollaway bed fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Clarion Inn Pensacola
  • Clarion Pensacola
  • Clarion Inn Hotel
  • Clarion Inn Pensacola
  • Clarion Inn Hotel Pensacola
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.