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"Located next to Hard Rock Cafe. The noise from the band is very loud every night till about midnight. Breakfast is excellent. Close to the beach. " More

By a verified traveler on Fri 25 Dec 2015

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Hotel Description

Family-friendly 5-star hotel near Patong Beach

Beach, shopping nearby

Within a 15-minute walk of the hotel, you'll find Patong Beach and Bangla Road. Banana Walk and Central Patong are also within half a mile (1 km).

Luxury amenities

This luxury hotel features a full-service spa, a nightclub, and 2 restaurants. Families will appreciate the free kid's club, kid-friendly dining, and babysitting. Enjoy the 2 outdoor pools and perks like free self parking and free WiFi.

Swissotel Resort Phuket Patong Beach ratings based on 2 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Swissotel Resort Phuket Patong Beach

Everyone (2)
1 out of 5
Spent 4 days here over new years. First day arrived and our room had no towels and the air conditioning did not work. Maintenance had to be called to fix our room. The mirror on the wall in the room had many brown spots and needs replaced. The black out curtains has lots of holes in them due to apparently never cleaning them, the back of the curtains was disgusting. When the staff cleaned our room the next day they took the towels we had received the day before and we never got any more towels the rest of our trip despite calling the front desk to receive towels multiple times and multiple times being told when we would have them and then never getting them. They at one point suggested we use hand towels and robes to dry off. The concierge desk also tried to charge us double for an excursion compared to what you could get for the same exact company if purchased online, so it's definitely better to avoid their concierge desk and book excursions before you get there.

Posted by on Jan 6, 2019

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Comment from Hotel Management

Jan 30, 2019 by Jennifer Ann Cruz - Asst. Guest Experience Manager

Dear Anonymous, Thank you for your review. It is disappointing to hear that clearly you did not enjoy your stay and we sincerely apologize for the shortfalls you have encountered. Moreover, we are looking forward to welcome you and give us a chance to redeem ourselves.

4 out of 5

Noisy but close to the beach

Pros: Location
Cons: Cleanliness in the bathroom.
Location: Close to the beach and main street.
Located next to Hard Rock Cafe. The noise from the band is very loud every night till about midnight. Breakfast is excellent. Close to the beach.

Posted by , from Los Angeles on Dec 25, 2015

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About the Swissotel Resort Phuket Patong Beach

Location 48 Ruam Jai Road, Patong, Phuket 83150

Property Features

Swissotel Resort Phuket Patong Beach offers its guests 2 outdoor swimming pools and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Event space at this hotel measures 678 square feet (63 square meters) and includes conference space. A nightclub, a rooftop terrace, and spa services are also featured at the luxury Swissotel Resort Phuket Patong Beach. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 5-star Patong hotel.

  • 384 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • 678 sq ft of conference space
  • 63 sq m of conference space
  • Built in 2007
  • Nightclub
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Swissotel Resort Phuket Patong Beach offers 384 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Flavours - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

D Bar - Onsite lobby lounge. Happy hour is offered. Open daily.

Grab & Go - Onsite coffee shop. Open daily.

On Top Rooftop Pool & Bar - Overlooking the ocean, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

2 outdoor swimming pools are on site along with a 24-hour fitness center.

Spa Services

The Spa has 2 treatment rooms including rooms for couples. Services include Thai massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Number of treatment rooms 2
  • Thai massage
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at 11:30 AM
  • Check-in time starts at 2 PM
  • Minimum check-in age is: 15

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Swissotel Resort Phuket Patong Beach offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1425.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Swissotel Resort Phuket Patong Beach

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines Safety and Health Administration (Thailand)
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 300 for adults and THB 177 for children
  • Airport shuttle fee: THB 1300 per vehicle (one-way)
  • Rollaway bed fee: THB 1425.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • dusitD2 phuket
  • dusitD2 phuket Kathu
  • Swissotel Phuket Patong Beach
  • dusitD2 phuket resort Kathu
  • dusitD2 resort phuket
  • dusit D2 Phuket Resort Patong
  • Courtyard Patong
  • dusit D2 Phuket Patong
  • dusit D2 Phuket
  • Swissotel Resort Phuket Patong Beach
  • Courtyard Patong
  • Courtyard By Marriott Phuket At Patong Beach Hotel Patong
  • dusitD2 phuket resort
  • Swissotel Phuket Patong Patong
  • Swissotel Resort Phuket Patong Beach Hotel
  • Swissotel Resort Phuket Patong Beach Patong
  • Swissotel Resort Phuket Patong Beach Hotel Patong

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.