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Swissotel Resort Phuket Patong Beach

Property class: 5 and above
Family-friendly 5-star hotel near Patong Beach

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Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
48 Ruam Jai Road, Patong, Phuket, 83150
  • Place, Patong Beach
    ‪2 min walk‬
  • Place, Bangla Road
    ‪10 min walk‬
  • Place, Jungceylon Shopping Center
    ‪14 min walk‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪52 min drive‬

Room options

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Holiday Inn Resort Phuket by IHG

Patong
  • Pool
  • Kids pool
  • Waterslide
  • Parking included
9.0 out of 10, Wonderful, 1,002 reviews
$108 nightly
The price is $117
Sep 15 - Sep 16
Total with taxes and fees
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About the neighborhood

Patong

Beach, shopping nearby .Within a 15-minute walk of the hotel, you'll find Patong Beach and Bangla Road. Central Patong and Malin Plaza Market are also within half a mile (1 km).

What's nearby

  • Patong Beach - 2 min walk - 0.1 miles
  • Bangla Road - 10 min walk - 0.6 miles
  • Central Patong - 12 min walk - 0.7 miles
  • Nanai Road - 12 min walk - 0.7 miles
  • Jungceylon Shopping Center - 14 min walk - 0.8 miles

Getting around

  • Phuket Intl. Airport (HKT) - 57 min drive

Restaurants

  • ‪Blue Saffron - ‬4 min walk
  • ‪Hard Rock Cafe Phuket - ‬3 min walk
  • ‪Below 47 - ‬6 min walk
  • ‪Coco Copper - ‬3 min walk
  • ‪Salsa Rossa - ‬5 min walk

About this property

Swissotel Resort Phuket Patong Beach

Family-friendly 5-star hotel near Patong Beach
Swissotel Resort Phuket Patong Beach offers its guests 2 outdoor swimming pools and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 678 square feet (63 square meters) and includes conference space. A nightclub, a rooftop terrace, and spa services are also featured at the luxury Swissotel Resort Phuket Patong Beach. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Patong hotel.

  • 384 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • 678 sq ft of conference space
  • 63 sq m of conference space
  • Built in 2007
  • Nightclub
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Swissotel Resort Phuket Patong Beach offers 384 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The Spa has 2 treatment rooms including rooms for couples. Services include Thai massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.1 out of 5, Very Good, 1,000 reviews
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Total with taxes and fees
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Property amenities

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 300 for adults and THB 177 for children
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Billiards/pool table
  • Free children's club
  • Full-service spa
  • Nightclub
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swissotel Resort Phuket Patong Beach

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1425.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 300 for adults and THB 177 for children
  • Airport shuttle fee: THB 1300 per vehicle (one-way)
  • Rollaway bed fee: THB 1425.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

dusitD2 phuket
dusitD2 phuket Kathu
Swissotel Phuket Patong Beach
dusitD2 phuket resort Kathu
dusitD2 resort phuket
dusit D2 Phuket Resort Patong
Courtyard Patong
dusit D2 Phuket Patong
dusit D2 Phuket
Swissotel Resort Phuket Patong Beach
Courtyard Patong
Courtyard By Marriott Phuket At Patong Beach Hotel Patong
dusitD2 phuket resort
Swissotel Phuket Patong Patong
Swissotel Resort Phuket Patong Beach Hotel
Swissotel Resort Phuket Patong Beach Patong
Swissotel Resort Phuket Patong Beach Hotel Patong

Frequently asked questions

How close is Swissotel Resort Phuket Patong Beach to the airport?

Swissotel Resort Phuket Patong Beach is 20.5 mi (57-min drive) away from the Phuket Intl. Airport (HKT) airport, the closest popular airport to the property.

Does Swissotel Resort Phuket Patong Beach have an airport shuttle?

Swissotel Resort Phuket Patong Beach offers an airport shuttle 24 hours a day, on request, for a charge of THB 1300 per vehicle, one-way.

How close is Swissotel Resort Phuket Patong Beach to the beach?

This hotel is a short 3-minute walk from Patong Beach and 3.9 mi (14-min drive) from Karon Beach. Don't forget your sunscreen!

Does Swissotel Resort Phuket Patong Beach offer free breakfast?

Free breakfast isn’t provided at Swissotel Resort Phuket Patong Beach, but buffet breakfast is offered for a fee of THB 300 for adults and THB 177 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Swissotel Resort Phuket Patong Beach?

No, there is no casino at this hotel.

What time is check-in at Swissotel Resort Phuket Patong Beach?

Check-in start time: 2 PM; Check-in end time: 11:30 AM.

Is there free parking at Swissotel Resort Phuket Patong Beach?

This hotel offers free self parking.

Does Swissotel Resort Phuket Patong Beach have a pool?

Swissotel Resort Phuket Patong Beach features 2 outdoor pools.

Does Swissotel Resort Phuket Patong Beach have a restaurant?

There are 2 onsite restaurants, offering options like international cuisine, ocean views, and happy hour.

Does Swissotel Resort Phuket Patong Beach have a spa?

Pamper yourself with a day at The Spa, where you can enjoy massages, mani/pedis, and aromatherapy.

How close is Swissotel Resort Phuket Patong Beach to downtown Patong?

Swissotel Resort Phuket Patong Beach is 0.8 mi away from Patong.

Swissotel Resort Phuket Patong Beach Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 346 out of 998 reviews
Rating 8 - Good. 413 out of 998 reviews
Rating 6 - Okay. 134 out of 998 reviews
Rating 4 - Poor. 68 out of 998 reviews
Rating 2 - Terrible. 37 out of 998 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rummet var helt suveränt, frukosten var däremot lite tråkig.
Stayed 14 nights in Mar 2020
Verified review

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, amenities
とても満足できました。
Stayed 4 nights in Feb 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
よく利用してます。サービスがしっかりしています。今年もまた使わせてもらう予定。
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
何度か利用しましたが、快適ですね。チェックインとチェックアウトの時に並んでいる人の順番がわかりやすくしていただけるとさらに良いです。
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness
Mi è piaciuta la posizione le pulizie della camera non mi sono piaciuti gli ospiti cinesi e indiani molto sporchi e maleducati che sono il 90% dell' occupazione annuale non mi è piaciuto il personale del breakfast
Stayed 13 nights in Jan 2020
Verified review

6/10 Okay

Jean-Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bravo au personnel.

En rapport à l'année précédente (janvier 2019) durant laquelle nous avons séjourné à l'hôtel NAVATARA, le critère tranquillité correspondait parfaitement mais cette année ce critère était pouvait être retiré de vos arguments . La clientèle en famille avec enfants était bruyante et ne connaissait pas trop le respect des autres, pour moi la liberté individuelle s'arrête où commence celle des autres. Par contre je tiens vraiment à signaler la gentillesse de tout le personnel de cet hôtel et leur serviabilité.
Stayed 3 nights in Jan 2020
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property was a lot older than expected and the pool looked very different to the photos. Overall, the rooms and facilities could use an upgrade
Stayed 3 nights in Jan 2020
Verified review

8/10 Good

W

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very convenient and very close to Patong beach. Overall experience was good. The facilities are a bit old though.
Stayed 4 nights in Jan 2020
Verified review

8/10 Good

yoichi

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

おススメホテル

場所はよかった。仕事先、食事など便利。空き時間に海岸散策。ホテルのプールでくつろげた。部屋の空調は寒すぎ。
Stayed 2 nights in Jan 2020
Verified review

6/10 Okay

Anne Lene

Liked: Cleanliness
Trafikkert og bråkete område. Bra frokost.
Stayed 7 nights in Dec 2019
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Generally OK but there were ants in the room. Food and drinks prices were quite high.
Stayed 7 nights in Dec 2019
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great staff and good location are the only high points, otherwise far too highly priced considering age and condition of property.. Worn out room and furniture Hard mattress Pool areas far too small and cramped General decor throughout is worn out A shame considering such a great central location
Stayed 6 nights in Dec 2019
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay situated at prime spot
Stayed 10 nights in Dec 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, amenities
The property looks beat down a beat from wear and tears. I notice paint is falling off and getting faded. The pool is amazing and dumbed is ripping and falling off. Needs a tiny bit of maintenance. I saw a rat size of a New York rat swimming on the 3rd floor pool by bar. I was shock just lost it from there and scared
Stayed 7 nights in Dec 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間很大，不過比較舊，尚可接受。但checkin時已過下午2:00，但還要等40分鐘才有房，這點有待改善。頂樓泳池超舒服。
Stayed 3 nights in Dec 2019
Verified review

10/10 Excellent

Pradeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel at the location.

Excellent Hotel and nice location.
Stayed 4 nights in Sep 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only a short 3 day/2 night trip and was not at hotel for very much time.
Stayed 2 nights in Nov 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach, restaurants and shopping. Great location except for the view from the room
Stayed 4 nights in Nov 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Personal ist sehr freundlich und zuvorkommend, sprach Englisch und gab sich Mühe, Extrawünsche zu erfüllen. Leider gibt es keinen deutschen Sender (DW TV) mehr und die WLAN Qualität ist auch nicht optimal. Ein Kinderbett sollte 1200 THB (ca. 39 €) pro Nacht kosten. Für ein kostenfreies Babybett ist meine Tochter leider zu groß. Das Frühstücksbuffet ist international. Leider ist die Auswahl des Obstes sehr spärlich und beinhaltet nicht einmal alle Saison-Früchte. Z. B. Fehlten die leckeren Mangos und die Melonen waren sehr zeitig vergriffen.
Stayed 16 nights in Nov 2019
Verified review

8/10 Good

Harm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location to the beach was excellent. It says city view but the view was the back of another hotel. Also lots of noise from the hallway at all times of the night. Room itself was very good. Loved the shower.
Stayed 4 nights in Nov 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Nov 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aggressive manager

When I complained about being cheated with partial seaview room, office manager Sakda nearly assaulted me by waving his hand next to my face. Hotel would be so-so if it wasn't for him. I think he is mentally unstable but somehow the General Manager doesn't know it or doesn't want to know. I felt threatened there. Let this be a warning for other travelers.
Stayed 1 night in Nov 2019
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Good location. Hotel is a bit dated, could use a refresh.
Stayed 5 nights in Oct 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
The property is well positioned and close to the beach and shopping strip. The things we didn’t like were: 1. The room advertised in the picture was not what we got. We had a unrenovated room which was in poor state. 2. The fridge did not work and had to be replaced immediately. 3. Curtains in the room were taped to the wall. 4. The room smelt. 5. I provided clear instruction that we had 3 guests (2 adults and 1 child aged 14). When we arrived we were forced to pay an extra THD1000 per night because their policy indicated a child was to be under 11 years of age. The fine print was so fine and blurry that not even the hotel staff could firstly find the policy and then read it clearly. 6. The room had 2 twin double beds which could house 4 adults however the hotel insisted they were single beds and could only accomodate 1 adult each. 7. AC system struggled to keep the room to the required level. 8. On many occasions the room was not cleaned by 4pm so we had to ask for it to be done. The hotel have blamed last minute.com for the booking issue and took no responsibility. I contacted last minute.com and they admitted that you cannot modify number of guests who differ when flying and staying at the hotel and the drop down child age does not reflect the hotel policy. Overall , besides the staff trying to address the issues and ultimately putting us in a renovated room, I would be staying there again.
Stayed 10 nights in Oct 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fully satisfied! Good customer service.

Good location and safe area. Old hotel but clean. All staffs I met were polite and gave good service. Will stay here again if I visit Phuket in the future.
Stayed 4 nights in Oct 2019