The property seemed like it was once nice, but has been in decline for the past 20 years. The sleeper couch was broken, and there was a huge tear in the leather of the second couch, as well as one of the dining chairs. This wasn't a deal breaker, but but not quite what we were hoping for. The most unfortunate part was that we had family staying in other units on the property and ours was in FAR better condition :(
The first night we arrived, we hopped into bed only to discover sand in the sheets. Let me tell you, arriving after a long trip and finally getting to rest, only to realize the sheets hadn't been changed was a HUGE disappointment (not to mention yuck). When we called about the problem, someone brought us new sheets the next day, but no one offered to change them for us. I even asked, and they declined saying that there wasn't anyone available to do that. Everyone makes mistakes, and it is how we handle them that is what I truly care about. The Boardwalk staff was extremely minimal, and the limited interactions that I had were not good.
We were still able to enjoy our time at the beach, but people should know what to expect so that they are not disappointed.
