4/10 Poor
Christine B.
Jul 26, 2023
Liked: Cleanliness
Disappointing to say the least…
We chose to stay at Gulf Highlands again because the community is amazing! The location to the beach is phenomenal and the pools in the complex are always clean and comfortable. This particular unit was disappointing! The pictures show an elegant kitchen and beautiful master bathroom! The master bath was the ONLY room that was as described. The kitchen sink did not have hot water and was not equipped with what a family staying in a condo needs- cookware that is disgusting, broken utensils- even the hand-held can opener was broken! The downstairs half bath had a giant gash in the wall and the ventilation fan was hanging by one screw. Upstairs was another adventure… the guest bathroom door was literally coming off the hinges, the water in the bath was not even lukewarm and it desperately needs a deep clean! The guest bedroom had a hole in the wall, the 2 bottom drawers were broken and unusable. The master bedroom also has a broken bottom drawer and the bed is so squeaky that sleeping is impossible if your partner moves at all! The outside front patio has some issues as well! The front light is literally taped on with clear packing tape, and the front screen door is downright dangerous! The bottom metal piece is not secure and moves every time you open or close the door and will catch your heel almost every time. The back patio is nicely laid out and would be great if the vent, which is missing a cover, didn’t blow directly on you!
Christine B.
Stayed 7 nights in Jul 2023