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Polat Thermal Hotel

5.0 star property
Family-friendly 5-star hotel near Pamukkale Thermal Pools

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Photo gallery for Polat Thermal Hotel

Deluxe Villa | View from room
2 indoor pools, seasonal outdoor pool, pool umbrellas, sun loungers
View from room
Buffet
Deluxe Villa | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels
Reviews
5.6

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • GymGymGym
  • Air conditioningAir conditioningAir conditioning
  • RestaurantRestaurantRestaurant

Explore the area

Map
Karahayit Mevkii, Denizli, Denizli, 20290
  • Popular LocationRed Travertine of Karahayit11 min walk
  • Popular LocationPamukkale Thermal Pools7 min drive
  • Popular LocationCleopatra Pools9 min drive
  • AirportDenizli (DNZ-Cardak)70 min drive

Room options

Standard Room

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About the neighborhood

Denizli

Pamukkale stay.With a stay at this Pamukkale hotel, you'll be within half a mile (1 km) of Red Travertine of Karahayit and 2 miles (3 km) of Pamukkale-Hierapolis. Pamukkale Thermal Pools and Hierapolis Necropolis are also within 3 miles (5 km).

What's nearby

  • Red Travertine of Karahayit - 11 min walk
  • Pamukkale-Hierapolis - 16 min walk
  • Hierapolis Necropolis - 5 min drive
  • Pamukkale Thermal Pools - 7 min drive
  • Cleopatra Pools - 9 min drive

Getting around

  • Goncali Station - 27 min drive
  • Denizli (DNZ-Cardak) - 70 min drive

Restaurants

  • Karahayıt Meydan Dönercisi - 14 min walk
  • Pam Thermal Restaurant - 17 min walk
  • Ece Yengari Restorant - 10 min walk
  • Yörük Evi - 6 min walk
  • Semaver Gözleme Çay Evi - 8 min walk

About this property

Polat Thermal Hotel

Family-friendly 5-star hotel near Pamukkale Thermal Pools
Polat Thermal Hotel offers its guests a full-service spa, hot springs, and 2 indoor swimming pools. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 4542 square feet (422 square meters) and includes conference space. A children's pool, a seasonal outdoor pool, and a fitness center are also featured at the luxury Polat Thermal Hotel.

This 5-star Denizli hotel is smoke free.

  • 252 guestrooms or units
  • 7 buildings
  • 2 dining venues
  • Meeting rooms
  • 4542 sq ft of conference space
  • 422 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Polat Thermal Hotel offers 252 air-conditioned accommodations with minibars and hair dryers. Televisions come with satellite channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Denizli hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. There are hot springs on site.

Languages

English, German, Turkish

Property amenities

Family friendly

  • 2 indoor pools
  • Children's pool
  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle on request
  • RV/bus/truck parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 indoor pools
  • Children's pool
  • Full-service spa
  • Gym
  • Hot springs
  • Library
  • Playground
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between February 2 and May 13.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Polat Thermal Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for TRY 150.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: TRY 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Masks are required at the property for guests without COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Polat Thermal
Polat Thermal
Polat Thermal Denizli
Polat Thermal Hotel
Polat Thermal Hotel Denizli
Polat Thermal Hotel Pamukkale
Polat Thermal Pamukkale
Polat Thermal Hotel Hotel
Polat Thermal Hotel Denizli
Polat Thermal Hotel Hotel Denizli

Frequently asked questions

How close is Polat Thermal Hotel to the airport?

Polat Thermal Hotel is 48.2 mi (70-min drive) away from the Denizli (DNZ-Cardak) airport, the closest popular airport to the property.

How much does it cost to stay at Polat Thermal Hotel?

As of May 23, 2024, prices found for a 1-night stay for 2 adults at Polat Thermal Hotel on May 24, 2024 start from $241.63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Polat Thermal Hotel have an airport shuttle?

Airport shuttle services are not available at Polat Thermal Hotel.

Does Polat Thermal Hotel offer free breakfast?

Polat Thermal Hotel does not offer free breakfast.

Is there a casino at Polat Thermal Hotel?

No, there is no casino at this hotel.

What time is check-in at Polat Thermal Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Polat Thermal Hotel?

Free parking is not available at this hotel.

Does Polat Thermal Hotel have a pool?

Polat Thermal Hotel features 2 indoor pools, a seasonal outdoor pool, and a children's pool.

Does Polat Thermal Hotel have a restaurant?

Yes, there are 2 restaurants on site.

Does Polat Thermal Hotel have a spa?

This hotel has a spa, which features massages.

How close is Polat Thermal Hotel to downtown Denizli?

Polat Thermal Hotel is 0.4 mi away from Karahayit.

Polat Thermal Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 3 out of 32 reviews" "
Rating 8 - Good. 9 out of 32 reviews" "
Rating 6 - Okay. 7 out of 32 reviews" "
Rating 4 - Poor. 4 out of 32 reviews" "
Rating 2 - Terrible. 9 out of 32 reviews" "

5.4/10

Cleanliness

5.8/10

Staff & service

7.4/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
Noise: the hotel plays club music in the open courtyard 8-11pm where old male guests try to dance with youbg belly dancers. The walls are so thin you can hear entire conversations next door so with that kind of music you wont be ablw tonsleep. Staff refuse to tuen it down. If you have tours scheduled early (some tours depart around 5am), you'll be exhausted. Worsr cuatomer service I've ever experienced where the stafd will hang up on you and ignore you for an hour when youre standing right in front of them. The front desk was annoyed with my request to turn down the music so they fave out my passport info to a nosy bystander guest when he asked for it Cold water: if you plan on showering at the same time as other guests, you won't have hot water Cleanliness: i found pubic hairs on the bathroom doors when i first entered my new room Bed: the ned is rock hard and feels like sleeping on a plank It's really a 3 star hotel at best. Very old and outdated. Horrific cusromer service
Stayed 2 nights in Sep 2023

8/10 Good

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the indoor thermal hot spring. Food very good. Pools to cold. No washcloths. Said use pool towels but then charged for them. We didnt bring money down to swim. Had to walk to room wet.
Stayed 1 night in Sep 2023

8/10 Good

yousef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of leftover around the hot pool clothes some food empty drinking cans towels
Stayed 1 night in Oct 2022

10/10 Excellent

Vadim

Stayed 1 night in Feb 2022

8/10 Good

Luay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Vadim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool thermal pool, excellent food!
Cool thermal pool, excellent food!
Stayed 1 night in Dec 2021

10/10 Excellent

Shailesh, Toronto Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eccellent
Beautiful sea view property, close to all restaurants.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
:)

4/10 Poor

Q.E., California

Disliked: Cleanliness, staff & service, property conditions & facilities
Shabby, a little creepy
The facilities are in need of an update. Insects in room. Staff needs training. Buffet was not appetizing, wasn't replenished, so if you do not arrive at the very beginning, there isn't much, and what's there is picked over, not fresh looking. Spa is okay, but expensive. The indoor pool is very nice, but cold.

6/10 Okay

louise, california

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Needs renovation
Nice lobby, check in was fine the room was nonsmoking but smelled like smoke. The dinner is included which is nice, and it was acceptable. There was live music and a belly dancer which was fun. The air conditioning was poor we opened our window and the lighting in the room was poor. The breakfast had food left over from the previous dinner.