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4.2 out of 5

"Came to town for a graduation, just for a long weekend " More

By a verified traveler on Thu 07 Jan 2016

Hotel Description

3-star Art Deco hotel near CityPlace

City center stay

Within a 10-minute walk of this Downtown West Palm Beach hotel, you'll find CityPlace and Clematis Street. Palm Beach County Convention Center and Kravis Center For The Performing Arts are also within half a mile (1 km).

Business services

This Art Deco hotel features 2 spa tubs, a fitness center, and a restaurant. Traveling on business? Take advantage of the 3 conference rooms, as well as the 24-hour business center and free WiFi in public areas. There's a bar/lounge on site, and laundry facilities and free newspapers are also provided.

Free Internet, sofa beds

Featuring conveniences like sofa beds and dining areas, the 165 guestrooms offer free WiFi and free wired Internet, as well as plasma TVs with digital channels. MP3 docks, sitting areas, and refrigerators are also available.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$126* Per night/room Oct 21 - Oct 22

Room, 1 King Bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 2 Queen Beds, Accessible (Shower)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, Multiple Beds (2 Queen and 1 Sofa Bed, High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Hyatt Place West Palm Beach/Downtown ratings based on 11 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place West Palm Beach/Downtown

Everyone (5) Couples (1) Family (1)
3 out of 5
I was there 3 years ago and it was really friendly, nice and helpful. Staff was super friendly. This time, the staff was ok and they were renovating.

Posted by on Sep 16, 2019

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Comment from Hotel Management

Sep 20, 2019 by WPB Hyatt Place Team

Thank you for being our guest and sharing in your Hyatt Place experience. The renovation of our lobby/common area will match the vibrant personality of our beautiful city and will offer a new comfortable space for our guest to enjoy when visiting. We appreciate your patience during this time and look forward to having you back as our guest in the near future.

5 out of 5
The hotel is very clean and organized. I enjoyed my room quite a bit and the staff was excellent. Something I didn't like is that the parking is a bit cramped when vehicles are going both directions but its understandable being on a city block. Also, my view wasn't the greatest but that was really not a big deal. Overall my stay was enjoyable and I will definitely come back.

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 15, 2019 by Hyatt Place Team.

Thank you for being our guest and sharing in your Hyatt Place experience. We appreciate your thoughtful review and hope to be of kind service again in the near future.

5 out of 5
We loved our stay, it was very clean and the workers were very nice!

Posted by on Jul 21, 2019

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Comment from Hotel Management

Aug 10, 2019 by Hyatt Place WPB Team.

Thank you for being our guest and for sharing in your Hyatt Place experience. We appreciate your thoughtful review and hope to be of kind service again in the near future.

5 out of 5

Everything was nice

Pros: Conveniently located, clean
Came to town for a graduation, just for a long weekend

Posted by on Jan 7, 2016

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5 out of 5

Hyatt Palm Beach wonderful visit

Four adults traveled from Ohio to visit relatives in Palm Beach. Stayed for a week. Weather was quite rainy but rooms we're great! Spaciius, equipped, comfortable. Many restaurants and shops within walking distance! We'd love to come again!

Posted by , from Columbus, Oh on Dec 9, 2015

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5 out of 5

Great Hotel Great Location - would stay here again

Great Deal , Great Location, Would stay here again. 5 of us stayed here , they got us on the same floor, breakfast was delicious and Complimentary. Reasonable rates.

Posted by , from NY on Aug 31, 2015

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5 out of 5

Very nice hotel, close to the beach.

Pros: We liked the location, friendly and helpful staff, & location.
Cons: Airport pick up and drop off would be nice, but it's not offered.
Location: Palm Beach Atlantic University 2 blocks away, beach, close walk away.
We enjoyed the Hyatt. So close to the beach and Palm Beach Atlantic University! Hourly shuttle drop offs at the beach if you don't want to do the 25 minute walk yourself. Very friendly staff, extremely helpful. Food was good, complimentary breakfast.

Posted by , from Chicago, il on Aug 24, 2015

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1 out of 5

A strange place -- to avoid

Stayed Feb 12. 2010 I booked a Hyatt downtown on line, thinking we would have a night of luxury and we would meet a friend at the hotel for dinner... but it did not happen. The hotel was... strange... a major disappointment; an ancient hotel that has been updated... the 24 hour dining is really "we can make soup and a sandwich for you in your room" -- no restaurant; breakfast is good but in the "lobby". The guestroom "bathroom" was a tiny shower and toilet, with the sink / vanity in the bed area; a large LCD TV placed in between the "living area" and the "bed" area, at a weird angle.. staff ( we met 3 of them) were very helpful but they have to sell a very odd product. I paid $* USD... a sow's ear by any measure despite the Hyatt name. May be (just!) OK for some travelers but not fior me. I felt... cheated, somehow. Not cheap either!

Posted by on Feb 13, 2010

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4 out of 5

Nice Place, Great Staff

This was a last minute trip to Palm Beach to pick up an Auto the following morning. Found 2 drawbacks to this hotel, and they both had to do with the hotel shuttle. I was late arriving due to weather in Atlanta. The shuttles do not operate after a certain time, and I had to cab it to the hotel. The hotel does not reimburse for cab from the airport. The host was great. He got me in and to my room rapidly. The room was quite clean. The couch was nice and the bed was quite comfortable. The breakfast was pretty good as continental breakfasts go. Plenty of fruit, cereals, juices and breads to choose from. The morning hostess was wonderful. I attempted to get a shuttle to the auto dealership I needed to get to and was told, however, that where I needed to go was just outside of the 2 mile radius of the shuttle. One of the reasons I chose this hotel was because i could take the shuttle where I had to go, as the info states a 5 mile radius of the hotel for the free shuttle. Cab fare isn't cheap in West Palm Beach. Loved the hotel, would absolutely stay there again, however, I feel I got hung out to dry on the ground transportation.

Posted by on Jul 16, 2009

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5 out of 5

Great stop for business travel

Hotel very clean; rooms are well designed & comfortable; customer service willing to accomodate. Within walking distance to beautiful waterway, good food & evening entertainment. If you don't mind the indoor pool it would be great for vacation, but it's perfect for business travel.

Posted by on Jul 8, 2009

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About the Hyatt Place West Palm Beach/Downtown

Location 295 Lakeview Avenue, West Palm Beach, FL 33401

Property Features

Hyatt Place West Palm Beach/Downtown offers its guests 2 spa tubs and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 1500 square feet (139 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Hyatt Place West Palm Beach/Downtown. Parking is available for a fee. This Art Deco West Palm Beach hotel is smoke free.

  • 1 building
  • 165 guestrooms or units
  • 5 levels
  • 1500 sq ft of conference space
  • 139 sq m of conference space
  • Built in 2009
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: West Palm Beach, FL (PBI-Palm Beach Intl.) (5.9 km / 3.6 mi)
  • Train station: West Palm Beach Station (1.9 km / 1.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt Place West Palm Beach/Downtown offers 165 air-conditioned accommodations with MP3 docking stations and minibars. Accommodations offer separate dining areas and include sofa beds. Beds feature premium bedding. 42-inch plasma televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, designer toiletries, and hair dryers. This West Palm Beach hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Dining room
  • Sitting area
  • Pull-out sofa bed
  • Minibar
  • MP3 dock
  • Plasma television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.

Hyatt Place West Palm Beach/Downtown has a restaurant on site.

Nearby Activities

2 spa tubs are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Rafting nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Personal motorized watercraft on site
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals exempt from fees/restrictions
  • Debit cards not accepted
  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 11.00 per person (approximately)
  • Self parking fee: USD 22.50 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Beach/Downtown
  • Hyatt Place West Palm Beach/Downtown Hotel
  • Hyatt Place Beach/Downtown Hotel West Palm
  • Hyatt Place West Palm Beach/Downtown
  • Hyatt West Palm West Palm
  • Hyatt Place West Palm Beach/Downtown Hotel
  • Hyatt Place West Palm Beach/Downtown West Palm Beach
  • Hyatt Place West Palm Beach/Downtown Hotel West Palm Beach

You should know

  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Awards & Affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) guests.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.