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4.5 out of 5

"I didn’t like the $23 / day self parking charge. Otherwise the hotel & price due to the COVID was good. " More

By a verified traveler on Tue 24 Nov 2020

Hotel Description

3.5-star Art Deco hotel near Rosemary Square

City center stay

Within a 10-minute walk of this Downtown West Palm Beach hotel, you'll find Rosemary Square and Clematis Street. Also, Kravis Center For The Performing Arts is within half a mile (1 km) and Palm Beach County Convention Center is within 2 miles (3 km).

Free breakfast

This smoke-free hotel features 2 spa tubs, a fitness center, and a restaurant. Traveling on business? Take advantage of the 3 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy the free buffet breakfast.

Free Internet, MP3 docks

Featuring conveniences like dining areas and sitting areas, the 165 guestrooms offer free WiFi and free wired Internet, as well as plasma TVs with digital channels. Other amenities include MP3 docks, refrigerators, and minibars.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$178* Per night/room Jan 25 - Jan 26

Room, 1 King Bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Room, 2 Queen Beds, Accessible (Shower)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, Multiple Beds (2 Queen and 1 Sofa Bed, High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Hyatt Place West Palm Beach/Downtown ratings based on 13 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place West Palm Beach/Downtown

Everyone (7) Couples (1) Family (5)
5 out of 5
I didn’t like the $23 / day self parking charge. Otherwise the hotel & price due to the COVID was good.

Posted by , from Nj on Nov 24, 2020

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Comment from Hotel Management

Nov 28, 2020 by Hyatt Place WPB

Thank you for being our guest and sharing in your Hyatt Place experience. We appreciate your feedback and hope to be of service again soon.

5 out of 5
Great service Enjoyed our stay Look forward to returning

Posted by on Sep 9, 2020

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Comment from Hotel Management

Sep 12, 2020 by Hyatt Place WPB

Thank you for being our guest and sharing in your Hyatt Place experience.

5 out of 5
So clean! Great breakfast and free eaters in the room! The staff was very helpful and nice.

Posted by on Feb 24, 2020

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4 out of 5
Really nice. The lobby was beautiful and they had a wonderful Breakfast in the morning that was fantastic.

Posted by , from Winter Park on Feb 12, 2020

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4 out of 5

Posted by on Nov 17, 2019

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Comment from Hotel Management

Dec 2, 2019 by Manager

Thank you for choosing the Hyatt Place during your time in West Palm Beach!

3 out of 5
Arrival was great. Staff nice. Room was clean. The hotel is just ok. Bed sham torn, needs refreshed. Paid extra for breakfast that was just ok. As we left staff was not very nice. No follow through on question asked and looked to just getting me out of there as quickly as possible. Would not stay here again.

Posted by on Oct 20, 2019

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Comment from Hotel Management

Oct 28, 2019 by WPB Hyatt Place

Thank you for being our guest and sharing in your Hyatt Place experience. I appreciate the time you took to share your feedback. Your experience matters greatly and as such will follow up accordingly with the concerns presented.

3 out of 5
I was there 3 years ago and it was really friendly, nice and helpful. Staff was super friendly. This time, the staff was ok and they were renovating.

Posted by on Sep 16, 2019

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Comment from Hotel Management

Sep 20, 2019 by WPB Hyatt Place Team

Thank you for being our guest and sharing in your Hyatt Place experience. The renovation of our lobby/common area will match the vibrant personality of our beautiful city and will offer a new comfortable space for our guest to enjoy when visiting. We appreciate your patience during this time and look forward to having you back as our guest in the near future.

5 out of 5
The hotel is very clean and organized. I enjoyed my room quite a bit and the staff was excellent. Something I didn't like is that the parking is a bit cramped when vehicles are going both directions but its understandable being on a city block. Also, my view wasn't the greatest but that was really not a big deal. Overall my stay was enjoyable and I will definitely come back.

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 15, 2019 by Hyatt Place Team.

Thank you for being our guest and sharing in your Hyatt Place experience. We appreciate your thoughtful review and hope to be of kind service again in the near future.

5 out of 5
We loved our stay, it was very clean and the workers were very nice!

Posted by on Jul 21, 2019

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Comment from Hotel Management

Aug 10, 2019 by Hyatt Place WPB Team.

Thank you for being our guest and for sharing in your Hyatt Place experience. We appreciate your thoughtful review and hope to be of kind service again in the near future.

5 out of 5

Everything was nice

Pros: Conveniently located, clean
Came to town for a graduation, just for a long weekend

Posted by on Jan 7, 2016

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About the Hyatt Place West Palm Beach/Downtown

Location 295 Lakeview Avenue, West Palm Beach, FL 33401

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Hyatt Place West Palm Beach/Downtown offers its guests 2 spa tubs and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this hotel measures 1500 square feet (139 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Hyatt Place West Palm Beach/Downtown. For a fee, parking is available. This Art Deco West Palm Beach hotel is smoke free.

  • 1 building
  • 165 guestrooms or units
  • 5 levels
  • 1500 sq ft of conference space
  • 139 sq m of conference space
  • Built in 2009
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Brightline West Palm Beach Station (1.3 km / 0.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt Place West Palm Beach/Downtown offers 165 accommodations with MP3 docking stations and minibars. Accommodations offer separate dining areas. Beds feature premium bedding. 42-inch plasma televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, designer toiletries, and hair dryers. This West Palm Beach hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Dining room
  • Sitting area
  • Minibar
  • MP3 dock
  • Plasma television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast.

Hyatt Place West Palm Beach/Downtown has a restaurant on site.

Nearby Activities

2 spa tubs are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Personal motorized watercraft on site
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 4
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 22.50 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Beach/Downtown
  • Hyatt Place West Palm Beach/Downtown Hotel
  • Hyatt Place Beach/Downtown Hotel West Palm
  • Hyatt Place West Palm Beach/Downtown
  • Hyatt West Palm West Palm
  • Hyatt Place West Palm Beach/Downtown Hotel
  • Hyatt Place West Palm Beach/Downtown West Palm Beach
  • Hyatt Place West Palm Beach/Downtown Hotel West Palm Beach

You should know

  • Up to 4 children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.