Opinión verificada
2/10 Terrible
Diane P.
24 may. 2026
Le gustó: Check-in
No le gustó: Comunicación y veracidad del anuncio
Take cleaning materials for the terrace and ear plugs for the noise. Sadly the terrace does not look like this picture; there are no cushions on the sofa (leaving metal struts), most of the plants have died (despite an watering system) and there is black mould on the chairs. It has not been swept or cleaned in a long time. So the very place we wanted to enjoy - and the reason we booked this apartment and not others - was unusable. Happy to provide pictures.....We notified Wonderful Italy and whilst the broken kettle was replaced quickly, the cracked cups (one leaking hot liquid), broken lights and of course the issues with the terrace, were not. We were there for 5 nights.We had apologies from (I suspect AI) Wonderful Italy, but no answer yet to our complaints about the terrace. Not even an acknowledgement since we got back. Seems their AI is not up to contact after return....We were prepared for city noise (we live in the centre of one!) but not prepared for the loud techno music from the square that started mid/late afternoon every day and rose in volume between then and midnight. Ear plugs if you go to bed before 12!
Diane P.
Se hospedó 5 noches en mayo de 2026