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HOTEL MAYA PALENQUE

3.0 star property
3-star hotel near El Panchán

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Photo gallery for HOTEL MAYA PALENQUE

Exterior
Dining
Property grounds
Comfort Double Room | 1 bedroom, desk, laptop workspace, iron/ironing board
Junior Double Room | 1 bedroom, desk, laptop workspace, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Pool
  • Room service
  • Breakfast available
  • Parking included

Explore the area

View in a map
La Cañada, Palenque, CHIS, 29960
  • El Panchán
    ‪8 min walk‬
  • Misol-Ha Waterfalls
  • Aluxes Eco Park
    ‪4 min drive‬
  • Palenque, Chiapas (PQM-Palenque Intl.)
    ‪5 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room | 1 bedroom, desk, laptop workspace, iron/ironing board

Comfort Double Room

8.2 out of 10
Very good
(25 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Double Room

Junior Double Room | 1 bedroom, desk, laptop workspace, iron/ironing board

Junior Double Room

  • 592 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Palenque

On boardwalk/promenade.A stay at this hotel places you within half a mile (1 km) of El Panchán and 3 miles (5 km) of Palenque National Park. Museo de Sitio Palenque and Palenque Archaeological Zone are also within 6 miles (10 km).

What's nearby

  • El Panchán - 8 min walk - 0.5 miles
  • Aluxes Eco Park - 4 min drive - 2.1 miles
  • Palenque National Park - 6 min drive - 3.2 miles
  • Museo de Sitio Palenque - 9 min drive - 4.7 miles
  • Palenque Archaeological Zone - 11 min drive - 5.4 miles

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 7 min drive

Restaurants

  • ‪Cafe Jade - ‬5 min walk
  • ‪Tropi tacos - ‬11 min walk
  • ‪Pizzería Palenque - ‬9 min walk
  • ‪Kinich Kan Balam - ‬4 min walk
  • ‪Restaurante Trotamundos - ‬4 min walk

About this property

HOTEL MAYA PALENQUE

3-star hotel near El Panchán
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 900 square feet (84 square meters) and includes a conference center. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. An outdoor pool, spa services, and a terrace are also featured at the business-friendly HOTEL MAYA PALENQUE. Self parking is free.

This 3-star Palenque hotel is smoke free.

  • 50 guestrooms or units
  • 3 levels
  • 900 sq ft of conference space
  • 84 sq m of conference space
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
HOTEL MAYA PALENQUE offers 50 air-conditioned accommodations with hair dryers and complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers.

This Palenque hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Similar properties

Aerial view

Hotel Mundo Maya Palenque

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.8 out of 5, Exceptional, 62 reviews
$125 nightly
The price is $148
Oct 1 - Oct 2
Total with taxes and fees
Hotel Mundo Maya Palenque

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free secured, uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 100 to 300 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 steps to reach entrance
  • Doorbell and phone notification
  • Handrails in stairways (35 inches high)
  • No elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at HOTEL MAYA PALENQUE

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 300 per person
  • Airport shuttle fee: MXN 200 per vehicle (maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

HOTEL MAYA PALENQUE Hotel
HOTEL MAYA PALENQUE Palenque
HOTEL MAYA PALENQUE Hotel Palenque

Frequently asked questions

How close is HOTEL MAYA PALENQUE to the airport?

HOTEL MAYA PALENQUE is 1.8 mi (7-min drive) away from the Palenque, Chiapas (PQM-Palenque Intl.) airport, the closest popular airport to the property.

Does HOTEL MAYA PALENQUE have an airport shuttle?

HOTEL MAYA PALENQUE offers a shuttle from the airport to the hotel 24 hours a day, on request, for a charge of MXN 200 per vehicle.

Does HOTEL MAYA PALENQUE offer free breakfast?

Free breakfast isn’t provided at HOTEL MAYA PALENQUE, but cooked-to-order breakfast is offered for a fee of between MXN 100 and 300 per person. It's available every day from 7:00 AM to noon.

Is there a casino at HOTEL MAYA PALENQUE?

No, there is no casino at this hotel.

What time is check-in at HOTEL MAYA PALENQUE?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at HOTEL MAYA PALENQUE?

This hotel offers free self parking.

Does HOTEL MAYA PALENQUE have a pool?

HOTEL MAYA PALENQUE features an outdoor pool.

Does HOTEL MAYA PALENQUE have a restaurant?

Yes, there is a restaurant on site.

Does HOTEL MAYA PALENQUE have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is HOTEL MAYA PALENQUE to downtown Palenque?

HOTEL MAYA PALENQUE is 3.5 mi away from Palenque.

HOTEL MAYA PALENQUE Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 96 out of 154 reviews
Rating 8 - Good. 45 out of 154 reviews
Rating 6 - Okay. 9 out of 154 reviews
Rating 4 - Poor. 3 out of 154 reviews
Rating 2 - Terrible. 1 out of 154 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ruben

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good costemer cervice
Stayed 3 nights in May 2025

8/10 Good

Jose Rogelio

Stayed 1 night in May 2025

10/10 Excellent

Espi

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Jan 2025

10/10 Excellent

HECTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Paula, Freedom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient at a good price. Nice breakfast in the dining room!
Stayed 2 nights in Mar 2025

10/10 Excellent

Angelo

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very clean, close to other places

6/10 Okay

Lenzy

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Walkable to area that has really great and nice restaurants. Hotel it self is okay.
Stayed 1 night in Jan 2025

4/10 Poor

JAVIER, Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Really is a 2 star hotel. Swimming pool nice but noisy at night. Also, you can hear next door noises making hard to sleep. Air conditioning didn't work properly. Food in the restaurant was good but the waitress over charge my bill.
Stayed 2 nights in Jan 2025

10/10 Excellent

Luis, MEXICO CITY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is really close to the Mayan Ruins and right across the street from the bus station.
Stayed 1 night in Dec 2024

8/10 Good

Heather

Traveled with partner
Liked: Cleanliness, staff & service
This was a basic hotel with a great location. Good restaurants nearby and across the main road from the bus station. Great and friendly staff.
Stayed 1 night in Dec 2024

6/10 Okay

ROSAMARIA

Liked: Staff & service
Staff very friendly and eager to help!
Stayed 2 nights in Nov 2024

8/10 Good

Marisol Dominguez

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Felipe

Traveled with partner
Liked: Staff & service, property conditions & facilities
Love the friendlyness of the staff. very clean need.
Stayed 4 nights in Jun 2024

10/10 Excellent

Drew, O Fallon

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is obviously a little older but well maintained. The service was great everywhere except the pool area, that was a little slow but not horrible. Rooms were comfortable enough for a few nights
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great outdoor pool area

Room little noisy but a/c on ok. Lots restaurants very close and ADO bus terminal across road
Stayed 2 nights in May 2024

10/10 Excellent

Linda, Puebla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me hospedé con mi familia y todo muy bien. El personal fue atento y amable, las habitaciones cómodas y la zona de alberca muy bonita.
Stayed 1 night in May 2025

10/10 Excellent

Gustavo Enrique

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Muy buena ubicación . Excelente trato
Stayed 3 nights in May 2025

8/10 Good

Luz Adela

Liked: Cleanliness, staff & service, property conditions & facilities
Cerca de varios restaurantes lugar muy seguro
Stayed 3 nights in Apr 2025

10/10 Excellent

Benedicto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy bonito para estancia con la familia
Stayed 2 nights in Apr 2025

10/10 Excellent

Emmanuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Muy bonito se esmeran por atender bien a huesped
Stayed 3 nights in Apr 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación
Stayed 1 night in Apr 2025

10/10 Excellent

Nallely

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025