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Holiday Inn Express & Suites Ottawa West - Nepean by IHG

Property class: 2.5
Hotel perfectly located for exploring Ottawa

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Ottawa West - Nepean by IHG

Exterior
Terrace/patio
Free daily on-the-go breakfast
Point of interest
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2055 Robertson Road, Ottawa, ON, K2H5Y9
  • Place, Nepean Creative Arts Centre
    ‪13 min walk‬
  • Place, Canadian Tire Centre
    ‪7 min drive‬
  • Place, Parliament Hill
    ‪17 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪25 min drive‬

Room options

View all photos for Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room

  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 445 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(10 reviews)
  • 385 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible Bathtub (Wheelchair)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible Bathtub (Wheelchair)

9.0 out of 10
Wonderful
(11 reviews)
  • 385 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 385 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(79 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Jetted Tub

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Jetted Tub

9.4 out of 10
Exceptional
(11 reviews)
  • 460 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 430 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Wheelchair)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Wheelchair)

9.0 out of 10
Wonderful
(22 reviews)
  • 445 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(25 reviews)
  • 340 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, Multiple Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds

9.2 out of 10
Wonderful
(26 reviews)
  • 445 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

9.6 out of 10
Exceptional
(9 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

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About the neighborhood

Ottawa

Nepean stay.A stay at this Nepean hotel places you within 6 miles (10 km) of Canadian Tire Centre and 9 miles (15 km) of Tanger Outlets. Rideau Canal is within 9 miles (15 km) and Canadian War Museum is within 12 miles (20 km).

What's nearby

  • Nepean Creative Arts Centre - 13 min walk - 0.7 miles
  • Canadian Tire Centre - 7 min drive - 7.3 miles
  • Rideau Canal - 12 min drive - 12.0 miles
  • Parliament Hill - 17 min drive - 12.9 miles
  • Canadian Museum of History - 19 min drive - 12.7 miles

Getting around

  • Ottawa Fallowfield Station - 15 min drive
  • Ottawa International Airport (YOW) - 26 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Tim Hortons - ‬8 min walk
  • ‪Pizza Pizza - ‬15 min walk
  • ‪Circle K - ‬6 min walk
  • ‪Starbucks - ‬14 min walk

About this property

Holiday Inn Express & Suites Ottawa West - Nepean by IHG

Hotel perfectly located for exploring Ottawa
Holiday Inn Express & Suites Ottawa West - Nepean by IHG offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a 24-hour business center and 3 meeting rooms. Free breakfast is served daily. Event space at this hotel measures 2100 square feet (195 square meters) and includes conference space. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Holiday Inn Express & Suites Ottawa West - Nepean by IHG. Free self parking is available.

This Ottawa hotel is smoke free.

  • 1 building
  • 115 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 2100 sq ft of conference space
  • 195 sq m of conference space
  • Built in 2010
  • To-go breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Holiday Inn Express & Suites Ottawa West - Nepean by IHG offers 115 accommodations with safes and coffee/tea makers. 37-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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  • Breakfast included
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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 37-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Ottawa West Nepean
Holiday Inn Express Ottawa West Nepean
Holiday Inn Nepean
Holiday Inn Express Hotel Nepean
Holiday Inn Express Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Suites Ottawa West Nepean by IHG
Holiday Inn Express Suites Ottawa West Nepean an IHG Hotel
Holiday Inn Express & Suites Ottawa West - Nepean by IHG Hotel
Holiday Inn Express & Suites Ottawa West - Nepean by IHG Ottawa
Holiday Inn Express Hotel Suites Ottawa West Nepean an IHG Hotel

Frequently asked questions

How close is Holiday Inn Express & Suites Ottawa West - Nepean by IHG to the airport?

Holiday Inn Express & Suites Ottawa West - Nepean by IHG is 11.8 mi (26-min drive) away from the Ottawa International Airport (YOW) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

As of Apr 28, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Ottawa West - Nepean by IHG on May 3, 2026 start from $142, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express & Suites Ottawa West - Nepean by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express & Suites Ottawa West - Nepean by IHG.

Does Holiday Inn Express & Suites Ottawa West - Nepean by IHG offer free breakfast?

Holiday Inn Express & Suites Ottawa West - Nepean by IHG offers free on-the-go breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

No, there is no casino at this hotel, but Casino du Lac Leamy (20-min drive) and Rideau Carleton Raceway (23-min drive) are nearby.

What time is check-in at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM.

Is there free parking at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

This hotel offers free self parking.

Does Holiday Inn Express & Suites Ottawa West - Nepean by IHG have a pool?

Holiday Inn Express & Suites Ottawa West - Nepean by IHG features an indoor pool.

Does Holiday Inn Express & Suites Ottawa West - Nepean by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express & Suites Ottawa West - Nepean by IHG to downtown Ottawa?

Holiday Inn Express & Suites Ottawa West - Nepean by IHG is 9.2 mi away from Ottawa.

Holiday Inn Express & Suites Ottawa West - Nepean by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 689 out of 1143 reviews
Rating 8 - Good. 298 out of 1143 reviews
Rating 6 - Okay. 78 out of 1143 reviews
Rating 4 - Poor. 44 out of 1143 reviews
Rating 2 - Terrible. 34 out of 1143 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2026

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff, breakfast and room were excellent. No advance notice that pool was under repair, and no offer of even a token compensation.
Stayed 3 nights in Mar 2026

10/10 Excellent

Meghan

Liked: Cleanliness, amenities, property conditions & facilities
Beds were comfy, everything was clean
Stayed 2 nights in Jan 2026

4/10 Poor

Amanda

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pool was under construction when we got there. They compensated us like 30$, which in my opinion isn’t enough considering it was the only decent thing about the hotel. Got a room for 4 and only had 3 towels. Overall the room was outdated and not in the best shape. Very low quality for the price. Wouldn’t stay there again.
Stayed 1 night in Jan 2026

10/10 Excellent

Sylvain

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Even if it was sold out with a few hockey team young kids, at 11pm everyone got in their room and it was quiet. It was clean and at the breakfast things went really well.
Stayed 1 night in Jan 2026

10/10 Excellent

Tony

Traveled with group
Liked: Cleanliness
Disliked: Amenities
.
Stayed 2 nights in Jan 2026

10/10 Excellent

karin

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was perfect size and had everything we needed. Staff was very professional yet warm. Breakfast was the best we've seen in many years and started our day off very well. We'll be back for sure!
Stayed 1 night in Jan 2026

10/10 Excellent

Lorne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was an upgrade from a standard room to a suite for the same price. The staff were very courteous and helpful. The breakfast had a very large selection of different foods available.
Stayed 1 night in Jan 2026

8/10 Good

Monica, Toronto

Stayed 1 night in Jan 2026

6/10 Okay

foad

Liked: Cleanliness
Average
Stayed 1 night in Jan 2026

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, beds were very comfortable, hot showers, clean rooms. All good
Stayed 1 night in Jan 2026

10/10 Excellent

Sheri

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean basic hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Jeff

Liked: Cleanliness, amenities
Yes
Stayed 2 nights in Dec 2025

8/10 Good

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean but wrote are dirty
Stayed 1 night in Dec 2025

8/10 Good

Matthew

Stayed 1 night in Jan 2026

4/10 Poor

Bob

Business traveler
Disliked: Cleanliness
The hotel is dirty and tired. Elevator’s are filthy and the carpets throughout the property are years past the best before date. Staff were pleasant and helpful. You should take this property off your list.
Stayed 1 night in Jan 2026

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Everything was absolutely amazing . It was very clean as you expect things should be and the staff were all incredibly helpful and polite . My reservation on my next trip to that area is a given . Thanks and see you next time !!
Stayed 1 night in Jan 2026

6/10 Okay

Barbara

Traveled with family
Liked: Cleanliness
The hotel was under renovations and we did not know this when booking. We really wanted a hotel with a pool for our mini vacation but it was under renovation when we arrived. EXPEDIA did not show renovations were in progess- we would have booked a different location. The staff were as nice a can be.
Stayed 1 night in Jan 2026

8/10 Good

Peter, Kingston

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and friendly helpful staff
Stayed 1 night in Jan 2026

10/10 Excellent

David

Stayed 1 night in Jan 2026

8/10 Good

Brenda

Stayed 1 night in Jan 2026

10/10 Excellent

Marc

Stayed 1 night in Dec 2025

8/10 Good

Kevin

Liked: Amenities
Overall, we enjoyed our stay. Our only complaint was the cleaners did not come to clean our room.
Stayed 2 nights in Dec 2025

8/10 Good

Michael, Miramichi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room, clean. Wonderful breakfast as usual.
Stayed 3 nights in Dec 2025

8/10 Good

Chris

Stayed 2 nights in Dec 2025