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Holiday Inn Express & Suites Ottawa West - Nepean by IHG

2.5 star property
Eco-certified hotel in Nepean

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Ottawa West - Nepean by IHG

Exterior
Reception
In-room safe, desk, iron/ironing board, free cribs/infant beds
Point of interest
Free daily on-the-go breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Laundry

Explore the area

View in a map
2055 Robertson Road, Ottawa, ON, K2H5Y9
  • Queensway Carleton Hospital
    ‪3 min drive‬
  • Canadian Tire Centre
    ‪9 min drive‬
  • Tanger Outlets
    ‪10 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Combined shower/tub, hair dryer, towels

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(22 reviews)
  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Wheelchair)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Wheelchair)

8.6 out of 10
Excellent
(18 reviews)
  • 445 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Mobility Accessible (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Mobility Accessible (Mobility, Accessible Tub)

  • 430 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(8 reviews)
  • 385 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds

9.2 out of 10
Wonderful
(25 reviews)
  • 445 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Wheelchair)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible Bathtub (Wheelchair)

8.8 out of 10
Excellent
(9 reviews)
  • 385 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 445 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 385 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Combined shower/tub, hair dryer, towels

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(58 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Combined shower/tub, hair dryer, towels

Standard Room

9.8 out of 10
Exceptional
(7 reviews)
  • 334 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Jetted Tub

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Jetted Tub

9.2 out of 10
Wonderful
(7 reviews)
  • 460 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Combined shower/tub, hair dryer, towels

Room

  • 452 sq ft
  • Sleeps 4
  • 1 Twin Bed

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Reception

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About the neighborhood

Ottawa

Nepean stay.A stay at this Nepean hotel places you within 6 miles (10 km) of Canadian Tire Centre and 9 miles (15 km) of Tanger Outlets. Rideau Canal is within 9 miles (15 km) and Canadian War Museum is within 12 miles (20 km).

What's nearby

  • Queensway Carleton Hospital - 3 min drive - 1.6 miles
  • Bayshore Shopping Centre - 4 min drive - 2.5 miles
  • Algonquin College - 7 min drive - 4.4 miles
  • Canadian Tire Centre - 9 min drive - 7.3 miles
  • Tanger Outlets - 10 min drive - 8.2 miles

Getting around

  • Ottawa Fallowfield Station - 17 min drive
  • Ottawa International Airport (YOW) - 25 min drive

Restaurants

  • ‪Bayshore Food Court - ‬6 min drive
  • ‪McDonald's - ‬6 min walk
  • ‪Tim Hortons - ‬7 min walk
  • ‪Tim Hortons - ‬11 min walk
  • ‪Starbucks - ‬14 min walk

About this property

Holiday Inn Express & Suites Ottawa West - Nepean by IHG

Eco-certified hotel in Nepean
Holiday Inn Express & Suites Ottawa West - Nepean by IHG offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a 24-hour business center and 3 meeting rooms. Free breakfast is served daily. Event space at this hotel measures 2100 square feet (195 square meters) and includes conference space. A vending machine, multilingual staff, and concierge services are also featured at the eco-certified Holiday Inn Express & Suites Ottawa West - Nepean by IHG. Free self parking is available.

This Ottawa hotel is smoke free.

  • 1 building
  • 115 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 2100 sq ft of conference space
  • 195 sq m of conference space
  • Built in 2010
  • To-go breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • No smoking on site
Holiday Inn Express & Suites Ottawa West - Nepean by IHG offers 115 accommodations with safes and coffee/tea makers. 37-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 37-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Ottawa West Nepean
Holiday Inn Express Ottawa West Nepean
Holiday Inn Nepean
Holiday Inn Express Hotel Nepean
Holiday Inn Express Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Suites Ottawa West Nepean by IHG
Holiday Inn Express Suites Ottawa West Nepean an IHG Hotel
Holiday Inn Express & Suites Ottawa West - Nepean by IHG Hotel
Holiday Inn Express & Suites Ottawa West - Nepean by IHG Ottawa
Holiday Inn Express Hotel Suites Ottawa West Nepean an IHG Hotel

Frequently asked questions

How close is Holiday Inn Express & Suites Ottawa West - Nepean by IHG to the airport?

Holiday Inn Express & Suites Ottawa West - Nepean by IHG is 11.8 mi (25-min drive) away from the Ottawa International Airport (YOW) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

As of Sep 7, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Ottawa West - Nepean by IHG on Sep 14, 2025 start from $120.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express & Suites Ottawa West - Nepean by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express & Suites Ottawa West - Nepean by IHG.

Does Holiday Inn Express & Suites Ottawa West - Nepean by IHG offer free breakfast?

Holiday Inn Express & Suites Ottawa West - Nepean by IHG offers free on-the-go breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

No, there is no casino at this hotel, but Casino du Lac Leamy (20-min drive) and Rideau Carleton Raceway (23-min drive) are nearby.

What time is check-in at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM.

Is there free parking at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

This hotel offers free self parking.

Does Holiday Inn Express & Suites Ottawa West - Nepean by IHG have a pool?

Holiday Inn Express & Suites Ottawa West - Nepean by IHG features an indoor pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does Holiday Inn Express & Suites Ottawa West - Nepean by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express & Suites Ottawa West - Nepean by IHG to downtown Ottawa?

Holiday Inn Express & Suites Ottawa West - Nepean by IHG is 9.2 mi away from Ottawa.

Holiday Inn Express & Suites Ottawa West - Nepean by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 643 out of 1029 reviews
Rating 8 - Good. 265 out of 1029 reviews
Rating 6 - Okay. 64 out of 1029 reviews
Rating 4 - Poor. 26 out of 1029 reviews
Rating 2 - Terrible. 31 out of 1029 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel ! Excellent selection for breakfast. We would definitely stay there again next trip to Ottawa.
Stayed 1 night in Jun 2025

8/10 Good

Julio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Neighborhood is unspectacular. Might be a blessing to some anyway.
Stayed 3 nights in Jun 2025

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, nicely appointed. King suite room is huge. Lots of space. Very comfortable bed and pillows.
Stayed 1 night in May 2025

8/10 Good

Vilma

Stayed 1 night in Jun 2025

10/10 Excellent

Larry

Liked: Cleanliness, amenities, property conditions & facilities
Nice place friendly staff
Stayed 1 night in Jun 2025

8/10 Good

Daniela

Stayed 1 night in May 2025

10/10 Excellent

Gerry

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, well kept and modern. The breakfast area was also well organized. However there was very limited channels available on the TV. Canadian news was not available while BBC and Fox news was available.
Stayed 1 night in Jun 2025

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, amenities
Staff was very friendly and everything was clean
Stayed 2 nights in May 2025

10/10 Excellent

Estrellita, Etobicoke

Stayed 1 night in Jun 2025

10/10 Excellent

Caroline

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service on check-in, they were able to get me in early, which was really convenient because I had a meeting within an hour of arriving. The room was quite large and very comfortable. The bed was cozy. The chair at the desk was comfortable to do some work and good pressure on the shower.
Stayed 1 night in Jun 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Complementary breakfast was extensive and quite well presented.
Stayed 1 night in Jun 2025

8/10 Good

Anna

Stayed 1 night in May 2025

10/10 Excellent

HO HEE

Traveled with family
Liked: Amenities, property conditions & facilities
Easy access
Stayed 1 night in Jun 2025

10/10 Excellent

Ryan

Liked: Cleanliness, property conditions & facilities
Worked perfectly for our family
Stayed 2 nights in Feb 2025

10/10 Excellent

Shane

Stayed 2 nights in Apr 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and well supplied
Stayed 2 nights in May 2025

10/10 Excellent

Beverly

Stayed 1 night in Feb 2025

8/10 Good

Dan

Stayed 3 nights in May 2025

8/10 Good

Vasilios

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Heidi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything I needed. Hospitality 20/10
Stayed 1 night in May 2025

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Amanda

Stayed 1 night in May 2025

10/10 Excellent

Paula

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and comfortable. The bed was like sleeping on a pillow.
Stayed 1 night in May 2025

10/10 Excellent

kumar

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service
Stayed 1 night in May 2025

8/10 Good

hyeong cheol

Stayed 2 nights in May 2025