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Chateau Cartier Hotel & Resort, an Ascend Collection Resort

4.5 star property
4.5-star luxury hotel near Kōena Spa

Choose dates to view prices

Photo gallery for Chateau Cartier Hotel & Resort, an Ascend Collection Resort

Body treatments, hot stone massages, deep-tissue massages
Body treatments, hot stone massages, deep-tissue massages
Lobby
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • Breakfast available

Explore the area

View in a map
1170 Chemin d'Aylmer, Gatineau, QC, J9H7L3
  • Place, Kōena Spa
    ‪1 min walk‬
  • Place, Casino du Lac Leamy
    ‪10 min drive‬
  • Place, Parliament Hill
    ‪11 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(32 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(35 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(15 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(35 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking (Upgrade)

9.2 out of 10
Wonderful
(18 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Gatineau

Aylmer stay.With a stay at this Aylmer hotel, you'll be within half a mile (1 km) of Kōena Spa and 6 miles (10 km) of Rideau Canal. Ottawa Hospital Civic Campus and Canadian War Museum are also within 6 miles (10 km).

What's nearby

  • Kōena Spa - 1 min walk - 0.0 miles
  • Ottawa Hospital Civic Campus - 8 min drive - 4.4 miles
  • Canadian War Museum - 8 min drive - 3.9 miles
  • Casino du Lac Leamy - 10 min drive - 4.8 miles
  • Parliament Hill - 11 min drive - 4.8 miles

Getting around

  • Bayview Station - 7 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 20 min drive
  • Ottawa International Airport (YOW) - 27 min drive

Restaurants

  • ‪Benny&Co - ‬5 min drive
  • ‪Maison Oddo - ‬4 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Dinty Moore's - ‬3 min drive
  • ‪Starbucks - ‬6 min drive

About this property

Chateau Cartier Hotel & Resort, an Ascend Collection Resort

4.5-star luxury hotel near Kōena Spa
Chateau Cartier Hotel & Resort, an Ascend Collection Resort offers its guests a full-service spa, a golf course, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 17997 square feet (1672 square meters) and includes a conference center. Spa services, a terrace, and multilingual staff are also featured at the luxury Chateau Cartier Hotel & Resort, an Ascend Collection Resort. Self parking is free.

This 4.5-star Gatineau hotel is smoke free.

  • 1 building
  • 125 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 17997 sq ft of conference space
  • 1672 sq m of conference space
  • Built in 1990
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Chateau Cartier Hotel & Resort, an Ascend Collection Resort offers 125 accommodations with laptop-compatible safes and safes. 42-inch LCD televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Gatineau hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Koena Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.

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Hôtel Chateauneuf Gatineau—Ottawa

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: CAD 10 to 30 for adults and CAD 10 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • 24-hour gym
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Piano

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV with premium channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 10.00 to 30.00 for adults, and CAD 10.00 to 30.00 for children
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

Property Registration Number 517613, 2026-08-31

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Gatineau-Ottawa
Doubletree Hilton Gatineau-Ottawa
Doubletree Hilton Hotel Gatineau-Ottawa
Hilton Gatineau-Ottawa
DoubleTree By Hilton Hotel Gatineau-Ottawa Quebec
Doubletree Hilton Gatineau-Ottawa Hotel

Frequently asked questions

How close is Chateau Cartier Hotel & Resort, an Ascend Collection Resort to the airport?

Chateau Cartier Hotel & Resort, an Ascend Collection Resort is 12.4 mi (27-min drive) away from the Ottawa International Airport (YOW) airport, the closest popular airport to the property.

How much does it cost to stay at Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

As of Sep 29, 2025, prices found for a 1-night stay for 2 adults at Chateau Cartier Hotel & Resort, an Ascend Collection Resort on Oct 13, 2025 start from $115.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Chateau Cartier Hotel & Resort, an Ascend Collection Resort have an airport shuttle?

Airport shuttle services are not available at Chateau Cartier Hotel & Resort, an Ascend Collection Resort.

Does Chateau Cartier Hotel & Resort, an Ascend Collection Resort offer free breakfast?

Free breakfast isn’t offered at Chateau Cartier Hotel & Resort, an Ascend Collection Resort, but full breakfast is offered for a fee of between CAD 10.00 and 30.00 for adults, CAD 10.00 and 30.00 for children. It's available every day from 7:30 AM to 10:00 AM.

Is there a casino at Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

No, there is no casino at this hotel, but Casino du Lac Leamy (10-min drive) and Rideau Carleton Raceway (25-min drive) are nearby.

What time is check-in at Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

Check-in start time: 4 PM; Check-in end time: noon.

Is there free parking at Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

This hotel offers free self parking.

Does Chateau Cartier Hotel & Resort, an Ascend Collection Resort have a pool?

Chateau Cartier Hotel & Resort, an Ascend Collection Resort does not have a pool.

Does Chateau Cartier Hotel & Resort, an Ascend Collection Resort have a restaurant?

Yes, there is a restaurant on site.

Does Chateau Cartier Hotel & Resort, an Ascend Collection Resort have a spa?

Pamper yourself with a day at Koena Spa, where you can enjoy Swedish massages, facials, and body treatments.

How close is Chateau Cartier Hotel & Resort, an Ascend Collection Resort to downtown Gatineau?

Chateau Cartier Hotel & Resort, an Ascend Collection Resort is 3.5 mi away from Gatineau.

Chateau Cartier Hotel & Resort, an Ascend Collection Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 582 out of 1131 reviews
Rating 8 - Good. 298 out of 1131 reviews
Rating 6 - Okay. 129 out of 1131 reviews
Rating 4 - Poor. 66 out of 1131 reviews
Rating 2 - Terrible. 56 out of 1131 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Fadi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Aggacitta

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Andrei

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good and comfortable stay. Proximity and discount to the Spa were a huge plus. Very friendly personnel. Will stay again for sure, if I get a chance.
Stayed 2 nights in May 2025

8/10 Good

Ying Xiao

Stayed 1 night in Jun 2025

10/10 Excellent

vittoria

Stayed 1 night in Jun 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Elegant, spacious
Stayed 1 night in Jun 2025

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Marika

Liked: Cleanliness, staff & service
The room was nice and big but the shower was not draining properly and the water pressure was bad so definitely some updates to be made as everything is quite old looking.
Stayed 1 night in May 2025

8/10 Good

Junaid

Traveled with family
Service was not good. Old structure not very well maintained.
Stayed 1 night in Jun 2025

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful upgrade for a nice loft. Thanks! A place to close to home but so comfy and enjoyable. Thr spa is a must, followed by a dinner in the terrace...
Stayed 1 night in Jun 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
The staff accommodated us on short notice, and the room was clean and comfortable. The grounds were beautiful, and the food at the restaurant was very good.
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
staff was overly friendly getting something to eat was very easy and good
Stayed 1 night in Jun 2025

10/10 Excellent

Pamela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Jeff

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Andrea

Traveled with group
Disliked: Staff & service
Rude staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Christiane

Stayed 2 nights in Jun 2025

8/10 Good

Cherif

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Be aware that the swimming pools, jacuzzi, sauna, etc advertised on their website is NOT free, there is an expensive fee to use it, it is belonging to a spa attached to the hotel. I did not appreciate the surpize on arrival.
Stayed 4 nights in Jun 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilty and spa
Stayed 1 night in Jun 2025

8/10 Good

Arkady

Stayed 3 nights in Jun 2025

4/10 Poor

London

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I was really looking forward to a 4 star experience with this hotel but sadly it felt more like a 3 star hotel. I booked the king suite through Expedia and picked this room as it was advertised as having a deep soak tub, the one thing I really wanted. However, after checking in and checking out the room, we found only a shower. Feeling defeated after driving for 8 hours,we went down to Ono for a bite to eat before going to the front desk. The service in Ono was slow and not very friendly. We ended up having to get up and ask for a dessert menu and eventually ended up spending almost 2 hours in the restaurant for our food. When we finally made it back to the front desk to inquire about the tub, we were told there was nothing that could be done because we didn't come to the front desk right away and that we should have called to verify and ask for a tub, yet the site advertised the room as having a tub only. One light in the bathroom didn't work so it was not well lit. The makeup mirror didn't work, and there was an outlet beside the bed that didn't work. Overall the room was clean but the customer service was lacking. I did not have a great stay.
King suite
Foyer
Stayed 1 night in Jun 2025

10/10 Excellent

Johnathan

Stayed 1 night in May 2025

10/10 Excellent

Joseph

Stayed 2 nights in May 2025

8/10 Good

Nathalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle place. Superbe grande chambre. Sauf pour le dejeuner. Petit patate congeler pas de gout. Surtout pour le prix. 19$. Le lendemain nous avons été dejeuner a l'extérieur.
Stayed 2 nights in Jun 2025