8/10 Bueno
Jana C.
12 nov. 2024
Le gustó: Limpieza
House is great! Management, meh.
House and pool were great, clean and as described.
Check-in was Sunday. Management office is only open M-F which seems crazy to me. My voicemails Sunday were answered almost immediately which is impressive, but issues rectified Monday (not as impressive).
The icemaker was broken (even frosted over). We were provided a bag of ice Monday, late morning. We bought our own Sunday. It was repaired the next evening. Then, we realized the water and ice dispenser didn’t work. Shouldn't appliances be checked before guests check in?
There were very few (tired) towels. Shouldn't they have known how few towels there were for 12 people? We received plenty of towels which were in good condition on Monday.
Then, upon trying to wash dishes, found the dishwasher wasn’t working. Maintenance came by while we were out and I received a text that it wasn't broken, just not plugged in. We had checked the breakers, but I've never had to plug in a dishwasher anywhere I've stayed. We later discovered, we had to unplug the dishwasher and plug in the garbage disposal (on the back wall of the cabinet under the sink) in order to use it. Of course, we had to do that repeatedly depending on which appliance we needed to use. Weird and obnoxious.
The room in which I stayed had corroded batteries in the TV remote and I sunk into an indention in the mattress in a couple of days. The pillows were thin in more than one bedroom.
Our stay was good other than these annoyances and we enjoyed the house.
Jana C.
Se hospedó 7 noches en octubre de 2024