8/10 Bueno
christian m.
9 jul. 2025
No le gustó: Limpieza
Family Business and Leisure
Immediately upon arrival, we ran into a few concerns, such as broken items and limited supplies (i.e., towels) but the lack of cleanliness was the largest concern. I had to do a full sweep of the main level which included hair, toe nails, and food. There was also trash under the couches that easily moved on the hard floors, so with kids, we encouraged shoes to be worn in the house at all times. There is a sign in the laundry room that discourages guest from washing the linen; however, we had several blankets with fresh stains and hair. The bathroom showers were dirty with hair and dirt buildup. The patio around the pool was full of dirt, which appeared to be swept out from the house. This, too, included toenails. The sliding doors out to the pool had an overwhelming amount of filth, which appeared to be over a long period of time. The amount of filth on both sides of the glass was despicable.The owners did a great job communicating in setting up the reservation; however, that efficiency and effectiveness diminished once we arrived to the house. Upon noting these concerns, we had individuals appearing at the house with no forewarning and asking for unique codes in order to provide services. This was strange, and unsettling, knowing that these individuals could appear and access the house anytime, too. The house has great potential as it is very accommodating with space. However, communication, accommodations, and cleanliness needs to improve significantly.
christian m.
Se hospedó 7 noches en junio de 2025