Overall, we had a relatively ok stay at the Mouse House Hideaway. When we first arrived, there was an ant problem in the kitchen that was rather unsettling, and there were ant traps in only that one corner, indicating that they were aware of the problem. We notified the owner, and they sent pest control the following day but offered no other reimbursement or guest recovery and rather just told us to store all of our food in the cupboards to avoid the ants.Additionally, the pullout couch was broken which messed up our bedding plans. The host was responsive and apologized, and offered to send a camping cot as a replacement, which arrived and was uncomfortable and smaller than a twin sized bed whereas the couch was queen sized. They still offered no reimbursement for this inconvenience. Some other notes: They include pictures of the toy story room with both the bunk beds and the two twin beds, but it currently had the bunk beds. This is midly deceiving. Additionally, make sure to read the fine print about the 20/night resort fee that you have to pay upon check in. We did appreciate that they had a closet with a stroller (although it did have a broken strap), high chair, pool floaties and noodles, and other items to use.The resort itself is great, we love staying at Regal Palms. The resort pool and amentities, grill, and gym are fantastic, and the location is great and central for Disney, Univeral, and Sea World Trips. Resort 10/10, Unit 6.5/10
