6/10 Aceptable
Kevin M.
26 jun. 2023
Le gustó: Limpieza
Family vacation
House was clean. The hot tub, wasn't a hot tub, no heat. The house did not have sufficient amount of towels. No wash clothes. My wife and I had to go out and buy wash clothes for ourselves and our kids to take showers and to bathe. First Time I have ever had an issue with that. Definitely bring some with you unless you want to go shopping for something that should have been furnished. The shower door in master bedroom wanted to come off track, so be careful with that. The main issue I have is with the security guard for the last night. Every other guard that was there the rest of the week was nice, just waved us through. I know he was probably doing his job, but being extremely rude wasn't in job description I say. The other days before we entered the resort area, the guards asked us our business, we told them address of house we were renting. They waved us through and let us go. The guy the last day said he would not let us through because we did not have a parking pass or copy of the rental paperwork. I told him I was never told I needed these items. I tried to tell him what the others did, he said he did not care. I suggested the others should be fired for not doing their job. He wrote us a parking pass after I suggested I would call the police for not letting me and my family at least retrieve our luggage and clothes. I would rent this house again, but I definitely would go an alternate route if possible.
Kevin M.
Se hospedó 6 noches en junio de 2023