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4.0 out of 5

"I loved the full kitchens. There was plenty of parking. It was almost quiet but the interstate noise ruined things. The hallways and stairwells were d ... " More

By a verified traveler on Fri 19 Mar 2021

Hotel Description

Enjoy the outdoor pool at this Lake Mary hotel

In Lake Mary

At this Lake Mary hotel, you'll be within 3 miles (5 km) of The Legacy at Alaqua Lakes and 6 miles (10 km) of Wekiwa Springs State Park. Big Tree Park and Mayfair Country Club are also within 6 miles (10 km).

Business services

This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a snack bar/deli, and a picnic area are also offered.

Free WiFi, kitchens

The 123 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include free WiFi, coffee/tea makers, and flat-screen TVs with satellite channels. Weekly housekeeping is available.

Studio Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$76* Per night/room May 18 - May 19

Studio Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Non Smoking (1 Qn Bed, Sofa Bed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobil Tub)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Candlewood Suites Lake Mary, an IHG Hotel ratings based on 24 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Candlewood Suites Lake Mary, an IHG Hotel

Everyone (5) Couples (4) Family (5)
5 out of 5
The stay was good

Posted by on Apr 5, 2021

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Comment from Hotel Management

Apr 8, 2021 by Vanessa

Thank you

5 out of 5

Posted by on Apr 1, 2021

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3 out of 5
I loved the full kitchens. There was plenty of parking. It was almost quiet but the interstate noise ruined things. The hallways and stairwells were dirty and you couldn't clean any gym equipment because the cleaning solution was locked down and they didn't replace towels. When I checked in there was a big fight at the pool. The check in process was easy, but they have me non-working keys and I had to haul all my stuff back down 4 stories. In the end, the room had all I needed for a long stay and there were many washers and dryers to use.

Posted by on Mar 19, 2021

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Comment from Hotel Management

Mar 26, 2021 by Vanessa

Thank you for your wonderful review. We are happy that we had the opportunity to serve you and we hope you will choose Candlewood Suites in your future travels.

4 out of 5
Everything was expected. Kitchen was well appointed including a range and toaster. A/C worked perfectly. Hot shower with good water pressure. The only negative was that the room faced I-4 and cars, trucks and motorcycles could be heard at all times. Ask for a room that is on the opposite side of building from I-4 and all will be good.

Posted by on Mar 15, 2021

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Comment from Hotel Management

Mar 26, 2021 by Vanessa

Thank you for your wonderful review. We are happy that we had the opportunity to serve you and we hope you will choose Candlewood Suites in your future travels.

5 out of 5

Posted by on Jul 8, 2020

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Comment from Hotel Management

Aug 20, 2020 by Vanessa

Thank you

5 out of 5

Posted by on Dec 28, 2019

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4 out of 5
Parking lot was dark and there was a weird smell on the 3rd floor where our room was. The lady that checked us in was fantastic and the room was great.

Posted by on Nov 22, 2019

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5 out of 5
Nice clean place. Some traffic noise from I4. Staff very friendly and helpful. Would have no qualms about recommending this place.

Posted by on Oct 26, 2019

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4 out of 5
Had problems with the electrical in the bathroom. The GFCI kept tripping, preventing the lights from working. The front desk staff was very helpful and moved us to a new room.

Posted by on May 19, 2019

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2 out of 5
There was a condom in the toilet, dirty wash cloth hanging on the shower curtain and lots of black hair on the bathroom floor and tub.

Posted by on Apr 20, 2019

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About the Candlewood Suites Lake Mary, an IHG Hotel

Location 1130 Greenwood Blvd, Lake Mary, FL 32746

Property Features

Candlewood Suites Lake Mary, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. A 24-hour business center and a meeting room are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 300 square feet (28 square meters). Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Candlewood Suites Lake Mary, an IHG Hotel. Self parking is free. This Lake Mary hotel is smoke free.

  • 1 building
  • 123 guestrooms or units
  • 4 levels
  • 300 sq ft of conference space
  • 28 sq m of conference space
  • Deli
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Orlando International Airport (MCO) (66.8 km / 41.5 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Candlewood Suites Lake Mary, an IHG Hotel offers 123 accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

  • In-room kitchen
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time ends at 11:00 PM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Doors to hotel get locked at 11 PM. Guests will need to use the intercom system located at the entrance for access.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20 per accommodation, per night (maximum USD 150 per stay), plus a deposit of USD 75 per stay
  • Maximum 2 per room (weight limit: 50 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 20 per accommodation, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Candlewood Lake Mary
  • Candlewood Suites Hotel Lake Mary
  • Candlewood Suites Lake Mary
  • Lake Mary Candlewood Suites
  • Candlewood Suites Lake Mary Hotel Lake Mary
  • Candlewood Suites Lake Mary Hotel
  • Candlewood Suites Lake Mary
  • Candlewood Suites Mary, An Ihg
  • Candlewood Suites Lake Mary, an IHG Hotel Hotel
  • Candlewood Suites Lake Mary, an IHG Hotel Lake Mary
  • Candlewood Suites Lake Mary, an IHG Hotel Hotel Lake Mary

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.