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Best Western Lake Buena Vista - Disney Springs® Resort Area

3-star property
2000 Hotel Plaza Boulevard, Lake Buena Vista, FL 1-855-201-7819

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4.0 out of 5
Very good!
See all 49 Travelocity Reviews

"The hotel staff was great, the room was perfect, the gift shop prices for coffee were higher than inside Disney. Ask for more coffee from the front de ... " More

By a verified traveler on Sat 07 Mar 2020

Points Of Interest

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Hotel Description

3-star hotel near Disney Springs®

In Lake Buena Vista

Within 3 miles (5 km) of this Lake Buena Vista hotel, you'll find Disney Springs® and Orlando Vineland Premium Outlets. SeaWorld® Orlando and Epcot® are also within 6 miles (10 km).

Poolside dining

This smoke-free hotel includes 2 restaurants, an outdoor pool, and a fitness center. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy a meal from the restaurant and perks like a free area shuttle.

Comfy beds, WiFi

The 308 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include balconies, MP3 docks, and TVs with cable channels.

Best Western Lake Buena Vista - Disney Springs® Resort Area ratings based on 49 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Lake Buena Vista - Disney Springs® Resort Area

Everyone (26) Couples (6) Family (11)
5 out of 5
The hotel staff was great, the room was perfect, the gift shop prices for coffee were higher than inside Disney. Ask for more coffee from the front desk, do NOT buy coffee from the shop!

Posted by , from LaPlace, LA on Mar 7, 2020

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Comment from Hotel Management

Mar 10, 2020 by Best Western Lake Buena Vista Resort Management

Winona, Thank you for sharing your review. We are glad you enjoyed our attentive staff and property. We are very proud to offer exceptional service to all our guests. By telling us about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you have an opportunity to visit Orlando again, as it would be a pleasure to welcome you back

5 out of 5
I would like more information that is going on with the motel I choose that motel for a reason because of the staff and location But have been told the name is changing and the original staff has to apply again for their jobs why change something that's not broken. please have someone respond to the questions I have more for them

Posted by , from east Syracuse , new york on Mar 7, 2020

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Comment from Hotel Management

Mar 12, 2020 by Best Western Lake Buena Vista Resort Management

Doug, Thank you for the kind rating and your concerns with the hotel. Please call the hotel directly to speak with us about your questions. We hope to get the chance to welcome you back the next time your travels bring you to Orlando.

2 out of 5
The property is currently under major construction. Whwe were woke up at 7am by loud construction noise. Paid extra for a balcony room butour view was of the construction.

Posted by on Feb 22, 2020

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Comment from Hotel Management

Mar 3, 2020 by Best Western Lake Buena Vista Resort Management

On behalf of our entire team, I would like to apologize for the disruption caused by the construction around our property, we are currently working on a full renovation to our property to better accommodate our guests. We truly appreciate your feedback. We hope to have the opportunity to welcome you in the future when your return to Orlando

4 out of 5
We were surprised that there was new construction going on at the resort.

Posted by on Jan 23, 2020

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Comment from Hotel Management

Jan 25, 2020 by Best Western Lake Buena Vista Resort Management

Thank you for your kind review and for choosing Best Western Lake Buena Vista Resort. We're thrilled to hear your overall experience at our resort exceeded your expectations. We apologize for any disruption caused by the construction.. We hope that you will consider staying with us again when the project is complete as we think you'll really enjoy the expansion and full renovation.

5 out of 5
We are pass holders and we often stay at Disney springs resorts .. so far we have tried all but 2 and we enjoyed the best western for the convince of Disney springs / the view of fireworks which my kids loved (we stayed on the 4th floor so we had the tree line for magic kingdom fireworks ☹️) I’d recommend getting floors 10 or above to see the fireworks . We did see Epcot and Hollywood studios fireworks perfect though !! The staff From check in and through out were pleasant and helpful, even when we needed a microwave they brought one right up . Beds were comfy, decor is outdated but still clean and smells fresh !

Posted by on Jan 7, 2020

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Comment from Hotel Management

Jan 8, 2020 by Best Western Lake Buena Vista Resort Managemen

Jen, Thank you for sharing your review. We are glad you enjoyed our attentive staff and property. We are very proud to offer exceptional service to all our guests. We hope you have an opportunity to visit Orlando again, as it would be a pleasure to welcome you back.

5 out of 5
Everything was great & Super !!! Staff everything & everyone was great to me and my wife

Posted by on Nov 2, 2019

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Comment from Hotel Management

Nov 4, 2019 by Best Western Lake Buena Vista Resort Management

Thank you for sharing your review. We are glad you enjoyed our attentive staff and our property. We are very proud to offer exceptional service to all of our guests. We cant wait to welcome you back the next time your travels bring you to Orlando.

2 out of 5
Access to theme parks. On time pick up at the hotel.

Posted by on Nov 1, 2019

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Comment from Hotel Management

Nov 4, 2019 by Best Western Lake Buena Vista Resort Management

Thank you for taking the time to rate your recent stay with us. We hope to welcome you back soon!

5 out of 5

Posted by on Oct 28, 2019

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Comment from Hotel Management

Oct 28, 2019 by Best Western Lake Buena Vista Resort Management

Thank you for taking the time to leave us such a kind rating. We're thrilled you had a great stay and we hope to welcome you again soon!

5 out of 5
friendly staff. good location. free shuttle to disney springs

Posted by on Oct 6, 2019

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Comment from Hotel Management

Oct 9, 2019 by Best Western Lake Buena Vista Resort Management

Thank you for sharing your review. We are glad you enjoyed our attentive staff and conveniently located property. We are very proud to offer exceptional service to all our guests. We hope you have an opportunity to visit Orlando again, as it would be a pleasure to welcome you back.

4 out of 5

Posted by on Oct 2, 2019

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Comment from Hotel Management

Oct 9, 2019 by Best Western Lake Buena Vista Resort Management

Thank you for taking the time to rate your recent stay with us. We're glad you enjoyed your overall stay and we hope we get the opportunity to welcome you again soon!

About the Best Western Lake Buena Vista - Disney Springs® Resort Area

Location 2000 Hotel Plaza Boulevard, Lake Buena Vista, FL 32830

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Lake Buena Vista - Disney Springs® Resort Area offers its guests an outdoor pool, a fitness center, and a children's pool. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. There's an onsite business center. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Lake Buena Vista - Disney Springs® Resort Area. Parking is available for a fee. This 3-star Lake Buena Vista hotel is smoke free.

  • 1 building
  • 308 guestrooms or units
  • 18 levels
  • 2 dining venues
  • Built in 1972
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Free area shuttle
  • Free theme park shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Orlando Intl. Airport (MCO) (27.1 km / 16.9 mi)
  • Property shuttles: Free area shuttle, theme park shuttle, and shopping center shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Best Western Lake Buena Vista - Disney Springs® Resort Area offers 308 accommodations with MP3 docking stations and laptop-compatible safes. Rooms open to balconies. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Lake Buena Vista hotel provides wireless Internet access for a surcharge. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony
  • Pillowtop beds
  • MP3 dock
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

Traders Island Grill - This restaurant serves breakfast only.

Marketplace - Onsite café. Open daily.

Flamingo Cove Lounge - This poolside family restaurant serves dinner only. Open daily.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 13.99 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Shuttle service
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 12.95 per person (approximately)
  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Self parking fee: USD 8.00 per night
  • Valet parking fee: USD 12.00 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lake Buena Vista - Disney Springs® Resort Area
  • Best Western Lake Buena Vista Disney Springs® Resort Area
  • Lake Buena Vista - Disney Springs® Resort Area
  • Lake Buena Vista - Disney Springs® Resort Area
  • Lake Buena Vista - Disney Springs® Resort Area
  • Lake Buena Vista - Disney Springs® Resort Area
  • Lake Buena Vista - Disney Springs® Resort Area
  • Lake Buena Vista - Disney Springs® Resort Area
  • Lake Buena Vista - Disney Springs® Resort Area

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.