2/10 Terrible
Jackie D.
11 ago. 2025
Upon arrival and throughout our stay, we encountered multiple unacceptable issues:1.Severe pest problems – The property had roaches and a significant ant infestation.2.Broken amenities – The bed, broken safety gate, coffee table, and stair/porch rail were broken, posing safety hazards.3.Unreliable Wi-Fi – The internet connection repeatedly went out, disrupting our planned activities.4.Unsafe and unpleasant environment – Neighbors hosted an extremely loud party, smoked marijuana near the pool area, and made the environment unsuitable for children. This prevented the kids from swimming, and some family members chose to leave early because they did not feel safe.5. Dirty sheets - some of the beds had hair on themThese conditions are not in line with the listing description or Vrbo’s quality standards, and they caused significant distress and inconvenience during what was meant to be a family vacation.I am requesting a full or partial refund and for Vrbo to investigate this property to ensure other guests do not have a similar experience. Please let me know what documentation or photos you require to process this matter.I look forward to your prompt response.




Jackie D.
Se hospedó 3 noches en agosto de 2025

























