4/10 Malo
J Stephen A.
25 mar. 2025
House is NOT ready for guests
This beach house is obviously a new build. The house itself is great, and the beach/location is also great. The problem is the property is NOT set up at all. TVs not set up, had to myself make the ice maker and sink disposal active. Internet went down multiple times and had to find the router to reset. Communication with the 'property manager' was VERY slow and not helpful at all. The pool/hot tub didn't work and I was (after about 24 hours) sent a link to info about it and all it said was that they were operated with 'a controller.' No controller was ever found or provided. The lock on the door to the bathroom connected to the pool was salt/sea broken and I was near lectured on how to work a bolt lock before they figured out it was actually broken and sent a locksmith a few days in.Overall the house is great, but the property manager is terrible and the owner in California are both totally disconnected from making the stay worth the price. I highly recommend finding another play to stay for the price. Despite numerous requests for help to the property manager we received little help at all, no apologies and certainly no offer for any money back.Find a better house with someone who cares about your vacation!
J Stephen A.
Se hospedó 7 noches en marzo de 2025