10/10 Excelente
Marla O.
25 sept. 2022
Great ocean views!
This is an ocean-front condo with fantastic views, comfortable beds, and all the amenities (wifi, TV/streaming, washer/dryer, etc.) in good working order. We have stayed here 4 times over the past 3 years and have had wonderful visits. (Instructions are now taped to the door lock and dishwasher, which is very helpful!)
However, this year the management changed hands, and did not seem as responsive as in the past. Fortunately, the only issues were minor: the master bedroom was not made up when we arrived, but there were clean sheets available in a cupboard; it's just that when you're charged for linen service, you expect to arrive to a condo with all the beds ready to go. The other problem was with towels (lack of hand towels and face cloths, which on every other visit were in plentiful supply). Again, not a major issue, but it took 6 days to resolve and there was a noticeable lack of communication amongst the management staff ("oh, I thought that had been taken care of"/"no-one told me what you needed"). Luckily it wasn't anything more pressing that we needed from them!
Marla O.
Se hospedó 14 noches en septiembre de 2022