6/10 Okay
Jodie D., Shepherdsville, KY
Jul 11, 2022
Disliked: Cleanliness
Could easily be improved to be great but currently is lacking
The privacy and location could make this an amazing property. However, there are a few things that make this house fall short. The house definitely needs a deep clean. The check-in instructions state that due enhanced housekeeping practices and an in-depth inspection check-in could be delayed until 5 pm. There is NO in-depth cleaning or inspection happening currently.
The pool was green when we arrived and did not clear up for a few days. The outdoor furniture looks tired. The living room furniture needs to be updated, currently has mismatched slipcovers and the ottoman is very dirty. There is significant staining on the carpet of the first floor bedroom. There were a couple ceiling fans in the house that cannot be used unless the overhead light is on. If you have a large group keep in mind that there are 2 fewer dining chairs than are shown in the photos.
I asked a question weeks in advance regarding a baby gate for the steps through the vrbo app and got no response, then emailed the property management company and was told they could not get me any information regarding my question.
Also of note, one thing not shown in a picture or mentioned in the listing is whether there is a grill on site. It is listed in the available options to rent through the linen company for $130. We debated renting one, then showed up and there is one on site. Yes, a pleasant surprise but if we had paid for the rental only to find out that it wasn’t necessary I would not be thrilled.
So many things about the house could easily be remedied to make the stay more enjoyable.
Jodie D.
Stayed 7 nights in Jun 2022