Sheraton Astana Hotel

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

• Fee for cooked-to-order breakfast: approximately KZT 18150 to 18150 for adults, and KZT 9075 to 9075 for children
• Pet fee: KZT 45000 per accommodation, per stay
• Early check-in is available for a fee (subject to availability)
• Late check-in fee for check-in between 3:00 PM and midnight
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: KZT 11200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

• If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
• Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
• Registered guests are the only ones allowed to be in guestrooms.
• Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.