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Sheraton Astana Hotel

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Photo gallery for Sheraton Astana Hotel

Indoor pool
Creator video
Hypo-allergenic bedding, minibar, in-room safe, desk
Exterior
Presidential Suite, 1 Double Bed | Living room | Flat-screen TV

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Syganak Street 60/1, Astana, Z05T6B0
  • Place, Bayterek Tower
    ‪9 min walk‬
  • Place, Singing Fountain
    ‪10 min walk‬
  • Place, Kazakhstan Central Concert Hall
    ‪12 min walk‬
  • Airport, Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪16 min drive‬

Room options

View all photos for Club Room, 2 Double Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Suite, 1 King Bed with Sofa bed

Club Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Club Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Suite, 1 King Bed with Sofa bed

  • City view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living room | Flat-screen TV

Executive Suite, 1 King Bed

  • 990 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite, 1 Double Bed

Presidential Suite, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Presidential Suite, 1 Double Bed

  • City view
  • 1798 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed | Living room | Flat-screen TV

Premium Suite, 1 King Bed

  • 850 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Hypo-allergenic bedding, minibar, in-room safe, desk

Apartment, 1 Bedroom

  • City view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Studio, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Astana

City center retreat .Within a 15-minute walk of this Yesil District hotel, you'll find Bayterek Tower and Singing Fountain. Kazakhstan Central Concert Hall and Kazakhstan Ministry of Foreign Affairs are also within 2 miles (3 km).

What's nearby

  • Bayterek Tower - 9 min walk - 0.5 miles
  • Singing Fountain - 10 min walk - 0.6 miles
  • Kazakhstan Central Concert Hall - 12 min walk - 0.7 miles
  • Parliament of Kazakhstan - 12 min walk - 0.7 miles
  • Kazakhstan Ministry of Foreign Affairs - 14 min walk - 0.8 miles

Getting around

  • Astana Railway Station - 27 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 32 min drive

Restaurants

  • ‪NegroNi - ‬5 min walk
  • ‪Starbucks Reserve - ‬9 min walk
  • ‪Bla Bla Bar - ‬5 min walk
  • ‪Salter’s Fine Meats - ‬2 min walk
  • ‪Mökki - ‬7 min walk

About this property

Sheraton Astana Hotel

5-star luxury hotel near Bayterek Tower, connected to a shopping center
Sheraton Astana Hotel offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. Business amenities include a 24-hour business center and 11 meeting rooms.

WiFi is free in public spaces. A children's pool, spa services, and tour/ticket assistance are also featured at the luxury Sheraton Astana Hotel . Free self parking and valet parking are available.

This 5-star Astana hotel is smoke free.

  • 287 guestrooms or units
  • 12 levels
  • 2 dining venues
  • Meeting rooms
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers for purchase
  • Elevator
  • No smoking on site
Sheraton Astana Hotel offers 287 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, toilets with an electronic bidet, complimentary toiletries, and hair dryers.

This Astana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sheraton Spa & Fitness. The spa is equipped with a sauna. The spa is open daily.

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Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; KZT 18,150 to 18,150 for adults and KZT 9,075 to 9,075 for children
  • 2 restaurants
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 3:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: KZT 45000 per accommodation, per stay
  • Maximum 1 pets

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KZT 11600.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately KZT 18150 to 18150 for adults, and KZT 9075 to 9075 for children
  • Pet fee: KZT 45000 per accommodation, per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 3:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 11600.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Frequently asked questions

How close is Sheraton Astana Hotel to the airport?

Sheraton Astana Hotel is 8.4 mi (32-min drive) away from the Astana (NQZ-Nursultan Nazarbayev Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Astana Hotel ?

As of Jun 7, 2026, prices found for a 1-night stay for 2 adults at Sheraton Astana Hotel on Jun 20, 2026 start from $152, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Astana Hotel have an airport shuttle?

Airport shuttle services are not available at Sheraton Astana Hotel .

Does Sheraton Astana Hotel offer free breakfast?

Free breakfast isn’t offered at Sheraton Astana Hotel , but cooked-to-order breakfast is offered for a fee of between KZT 18150 and 18150 for adults, KZT 9075 and 9075 for children. It's available on weekdays from 6:30 AM to 11:00 AM and weekends from 7:00 AM to 11:30 AM.

Is there a casino at Sheraton Astana Hotel ?

No, there is no casino at this hotel.

What time is check-in at Sheraton Astana Hotel ?

Check-in begins at 3:00 PM. A fee applies for early check-in.

Is there free parking at Sheraton Astana Hotel ?

This hotel offers free self parking and valet parking.

Does Sheraton Astana Hotel have a pool?

Sheraton Astana Hotel features an indoor pool and a children's pool.

Does Sheraton Astana Hotel have a restaurant?

Yes, there are 2 restaurants on site.

Does Sheraton Astana Hotel have a spa?

Yes, this hotel has a spa.

How close is Sheraton Astana Hotel to downtown Astana?

Sheraton Astana Hotel is 3.2 mi away from Astana.

Sheraton Astana Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 78 out of 92 reviews
Rating 8 - Good. 9 out of 92 reviews
Rating 6 - Okay. 2 out of 92 reviews
Rating 4 - Poor. 3 out of 92 reviews
Rating 2 - Terrible. 0 out of 92 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice hotel. Great location, great amenities and top restaurants
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Yegor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Bahadir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and spa, very nice spa and swimming pool, kind staff
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Anuchit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location , close to the main areas of Astana
Stayed 2 nights in Jun 2025
Verified

8/10 Good

HAKAN

Liked: Cleanliness, staff & service, amenities
Location was good, hotel and rooms were clean. Although the massage was perfect there was ongoing construction inside the spa.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and nice, good location, breakfast is very nice.
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Pavel

Liked: Staff & service, amenities, property conditions & facilities
A great place to stay, work, and relax. The service is amazing.
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Anastasia

Liked: Staff & service, amenities, property conditions & facilities
Great hotel! Perfect location
Stayed 3 nights in Aug 2024
Verified

6/10 Okay

Louis

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was nice. However, pool and spa were shut for at least a week without being informed
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nikos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of Astana. I was able to walk to all the sights. The breakfast buffet was fantastic!
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing swimming pool and breakfast. Very helpful staff.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Ravi M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great value for your money. The rooms are very nice, the food at the restaurants is good and the spa services are of high quality.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Baurzhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and clean hotel. Good service.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Bhavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch

Excellent hotel, best staff and amazing food and beverage options.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Ilja

Liked: Cleanliness, amenities, property conditions & facilities
Great luxury
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Beautiful hotel, great location, reception staff was very attentive, welcoming and friendly. Buffet was great. Will definitely recommend and return in the future!
Stayed 5 nights in Jan 2023
Verified

10/10 Excellent

Rasmus Munk Slothus

Liked: Cleanliness, property conditions & facilities, room comfort

First but not last time.

Fantastic experience. Great service, and great rooms.
Stayed 4 nights in Jul 2022
Verified

10/10 Excellent

Veronika

Liked: Cleanliness, staff & service, property conditions & facilities
A kettle in the room is amazing perk.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean hotel, wide room, loved the style, all stuff are super nice and everyone was very helpful when I had some questions to ask. Spa is very clean, perfect temperature water! Hotel is next to the shopping center. Only great memories! Next time we will get the same hotel!
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Natalja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Natalina M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the service, everyone is polite. my room is quite and very clean. I am very happy to stay with Sheraton. Thank you.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Daniil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strongly recommend to monitor air temperature in the room
Stayed 2 nights in Jan 2025
Verified

4/10 Poor

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spa/pool is a kids holiday club - terrible.

I would not recommend for a business trip. It is very much a family hotel. The spa and pool (I envisaged as a quiet and relaxing space) was full with screaming toddlers, kids with inflatables, using the sauna, and spa facilities as well throughout my stay. It was terrible. After a long flight I was looking forward to chilling in the spa, but it was like a holiday camp on both days.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Zhongwei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No thanks.
Stayed 3 nights in Apr 2023